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Computer and Information Systems Managers - 11-3021.00

O*NET-SOC Description

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Sample of Reported Job Titles

  • Information Technology Manager (IT Manager)
  • Information Technology Director (IT Director)
  • Information Systems Director (IS Director)
  • Data Processing Manager
  • MIS Director (Management Information Systems Director)
  • Information Systems Manager (IS Manager)
  • Information Systems Supervisor (IS Supervisor)
  • Computing Services Director
  • Director of Application Development
  • Technical Services Manager

SOC Occupation Groups

11-0000 Management Occupations
11-3000 Operations Specialties Managers
11-3020 Computer and Information Systems Managers
11-3021.00 Computer and Information Systems Managers

Related Occupations

Tasks

  • Assign and review the work of systems analysts, programmers, and other computer-related workers.
  • Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
  • Control operational budget and expenditures.
  • Develop and interpret organizational goals, policies, and procedures.
  • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  • Evaluate data processing proposals to assess project feasibility and requirements.
  • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  • Manage backup, security and user help systems.
  • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  • Prepare and review operational reports or project progress reports.
  • Provide users with technical support for computer problems.
  • Purchase necessary equipment.
  • Recruit, hire, train and supervise staff, or participate in staffing decisions.
  • Review and approve all systems charts and programs prior to their implementation.
  • Review project plans to plan and coordinate project activity.
  • Stay abreast of advances in technology.

Detailed Work Activities

  • Advise customers on technical or procedural issues.
  • Analyze data to determine project feasibility.
  • Analyze data to inform operational decisions or activities.
  • Conduct employee training programs.
  • Confer with organizational members to accomplish work activities.
  • Coordinate operational activities with external stakeholders.
  • Determine resource needs.
  • Develop computer or information systems.
  • Develop operating strategies, plans, or procedures.
  • Develop organizational goals or objectives.
  • Develop organizational policies or programs.
  • Direct organizational operations, projects, or services.
  • Evaluate employee performance.
  • Hire personnel.
  • Maintain knowledge of current developments in area of expertise.
  • Manage operations, research, or logistics projects.
  • Manage organizational or project budgets.
  • Prepare operational progress or status reports.
  • Purchase materials, equipment, or other resources.
  • Recommend organizational process or policy changes.
  • Recruit personnel.
  • Resolve employee or contractor problems.

Military Crosswalk Titles

  • ADP Customer Liaison Officer (Navy - Commissioned or Warrant Officer)
  • ADP Plans Officer (Navy - Commissioned or Warrant Officer)
  • ADP Programs Officer (Navy - Commissioned or Warrant Officer)
  • ADP System Director (Navy - Commissioned or Warrant Officer)
  • ADP Systems Maintenance Officer (Navy - Commissioned or Warrant Officer)
  • ADP Systems Security Officer (Navy - Commissioned or Warrant Officer)
  • Air Defense (AD) Battle Management System Operator (Army - Enlisted)
  • Air Defense (AD) Enhanced Early Warning System Operator (Army - Enlisted)
  • Anti-Submarine Warfare Operations Manager (Navy - Enlisted)
  • Automated Message Processing Exchange Officer (Navy - Commissioned or Warrant Officer)
  • Automatic Data Processing Intelligence Officer (Navy - Commissioned or Warrant Officer)
  • Basic Data Systems Officer (Marine Corps - Commissioned or Warrant Officer)
  • Classic WIZARD Operations Officer (Navy - Commissioned or Warrant Officer)
  • Collection Operations Manager (Navy - Enlisted)
  • Communications and Information (Air Force - Commissioned Officer only)
  • Communications and Information, Engineer (Air Force - Commissioned Officer only)
  • Communications-Electronics Automation (Army - Commissioned Officer only)
  • Cryptologic Network Warfare Specialist (Army - Enlisted)
  • Cryptologic Technician Networks (Navy - Enlisted)
  • Cryptologic Technician Technical (Navy - Enlisted)
  • CWO - Cyber Warrant Officer (Navy - Warrant Officer only)
  • CWO - Information Systems Technician (Navy - Warrant Officer only)
  • CWO - Information Warfare Technician (Navy - Warrant Officer only)
  • Cyber Network Operations Engineer (Marine Corps - Warrant Officer only)
  • Cyber Network Operations Officer (Marine Corps - Commissioned Officer only)
  • Cyber Systems Operations (Air Force - Enlisted)
  • Cyber Systems Operations Apprentice (Air Force - Enlisted)
  • Cyber Systems Operations Craftsman (Air Force - Enlisted)
  • Cyber Systems Operations Helper (Air Force - Enlisted)
  • Cyber Systems Operations Journeyman (Air Force - Enlisted)
  • Cyberspace Operations Commander (Air Force - Commissioned Officer only)
  • Cyberspace Operations, ABM (Air Force - Commissioned Officer only)
  • Cyberspace Operations, Airlift (Air Force - Commissioned Officer only)
  • Cyberspace Operations, Bomber (Air Force - Commissioned Officer only)
  • Cyberspace Operations, C2ISREW (Air Force - Commissioned Officer only)
  • Cyberspace Operations, Cyberspace Control (Air Force - Commissioned Officer only)
  • Cyberspace Operations, Cyberspace Defense (Air Force - Commissioned Officer only)
  • Cyberspace Operations, Fighter (Air Force - Commissioned Officer only)
  • Cyberspace Operations, General (Air Force - Commissioned Officer only)
  • Cyberspace Operations, Helicopter or EWO (Air Force - Commissioned Officer only)
  • Cyberspace Operations, RPA (Air Force - Commissioned Officer only)
  • Cyberspace Operations, Special Operations (Air Force - Commissioned Officer only)
  • Cyberspace Operations, Tanker (Air Force - Commissioned Officer only)
  • Cyberspace Operations, Trainer (Air Force - Commissioned Officer only)
  • Data Processing (Coast Guard - Commissioned Officer only)
  • Data Systems Management Officer (Marine Corps - Commissioned or Warrant Officer)
  • Data Systems Officer (Marine Corps - Commissioned Officer only)
  • Data Systems Specialist (Marine Corps - Commissioned Officer only)
  • Data Systems Specialist (Marine Corps - Commissioned or Warrant Officer)
  • Data Systems Specialist (Marine Corps - Warrant Officer only)
  • Designated Project Systems Integration Coordinator (Navy - Commissioned or Warrant Officer)
  • Designated Systems Automation (Army - Commissioned Officer only)
  • Electromagnetic Spectrum Manager (Army - Enlisted)
  • Electronics Intelligence Technical Guidance Unit Officer (Navy - Commissioned or Warrant Officer)
  • Electronics Technician (Navy - Enlisted)
  • Equipment Maintenance Director (Navy - Enlisted)
  • Geospatial Engineer (Army - Enlisted)
  • Geospatial Engineering Technician (Army - Warrant Officer only)
  • Health Services Systems Management (Army - Commissioned Officer only)
  • High Frequency Direction Finding Analysis Officer (Navy - Commissioned or Warrant Officer)
  • High Frequency Direction Finding Net Control Officer (Navy - Commissioned or Warrant Officer)
  • Information Management Officer (Navy - Commissioned Officer only)
  • Information Operations Officer (Army - Commissioned Officer only)
  • Information Processing and Reporting Officer, Naval Security Group (Navy - Commissioned or Warrant Officer)
  • Information Protection Technician (Army - Warrant Officer only)
  • Information Resources Management (Coast Guard - Commissioned Officer only)
  • Information Services Technician (Army - Warrant Officer only)
  • Information Systems Management (Army - Commissioned Officer only)
  • Information Systems Management (Coast Guard - Warrant Officer only)
  • Information Systems Technician (Army - Warrant Officer only)
  • Information Systems Technician (Navy - Enlisted)
  • Information Systems Technician Submarines (Navy - Enlisted)
  • Information Technology Network Systems Specialist (Navy - Enlisted)
  • Information Technology Specialist (Army - Enlisted)
  • Joint Data Network Operations Officer (Navy - Commissioned Officer only)
  • Joint Interface Control Officer (Navy - Commissioned Officer only)
  • Knowledge Management Officers (Navy - Commissioned Officer only)
  • LDO - Communications, Submarine (Navy - Commissioned Officer only)
  • LDO - Information Systems (Navy - Commissioned Officer only)
  • LDO - Information Warfare (Navy - Commissioned Officer only)
  • Management Information Center Officer (Navy - Commissioned or Warrant Officer)
  • Management Information Systems Officer (Navy - Commissioned or Warrant Officer)
  • Management, Data Systems Officer (Marine Corps - Commissioned Officer only)
  • Management, Data Systems Officer (Marine Corps - Commissioned or Warrant Officer)
  • Management, Data Systems Officer (Marine Corps - Warrant Officer only)
  • Network Management Technician (Army - Warrant Officer only)
  • Network Operations and Systems Officer (Marine Corps - Commissioned Officer only)
  • Nodal Network Systems Operator-Maintainer (Army - Enlisted)
  • Operations Administrator (Navy - Enlisted)
  • RL - Special Duty Officer - Cyber Warfare Engineer (Navy - Commissioned Officer only)
  • RL - Special Duty Officer - Information Warfare Officer (Navy - Commissioned Officer only)
  • RL - Special Duty Officer Billet - Information Professional Officer (Navy - Commissioned Officer only)
  • Senior Network Operations Technician (Army - Warrant Officer only)
  • Shipboard Nontactical Automatic Data Processing System Coordinator (Navy - Commissioned or Warrant Officer)
  • Tactical Data Systems Specialist (Marine Corps - Commissioned Officer only)

Apprenticeship Crosswalk Titles

  • IT Project Manager

DOT Crosswalk Titles

  • Manager, Computer Operations
  • Manager, Data Processing