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Quality Control Systems Managers - 11-3051.01

O*NET-SOC Description

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

Sample of Reported Job Titles

  • Associate Director, QA
  • Director of Quality
  • Lab Manager
  • Laboratory Manager
  • QA Manager
  • Quality Assurance Manager
  • Quality Control
  • Quality Control Manager
  • Quality Control Supervisor
  • Quality Manager

SOC Occupation Groups

11-0000 Management Occupations
11-3000 Operations Specialties Managers
11-3050 Industrial Production Managers
11-3051.00 Industrial Production Managers
11-3051.01 Quality Control Systems Managers

Related Occupations

No information available.


  • Analyze quality control test results and provide feedback and interpretation to production management or staff.
  • Audit and inspect subcontractor facilities including external laboratories.
  • Collect and analyze production samples to evaluate quality.
  • Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
  • Confer with marketing and sales departments to define client requirements and expectations.
  • Coordinate the selection and implementation of quality control equipment such as inspection gauges.
  • Create and implement inspection and testing criteria or procedures.
  • Direct product testing activities throughout production cycles.
  • Direct the tracking of defects, test results, or other regularly reported quality control data.
  • Document testing procedures, methodologies, or criteria.
  • Evaluate new testing and sampling methodologies or technologies to determine usefulness.
  • Generate and maintain quality control operating budgets.
  • Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
  • Identify quality problems or areas for improvement and recommend solutions.
  • Instruct staff in quality control and analytical procedures.
  • Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
  • Monitor development of new products to help identify possible problems for mass production.
  • Monitor performance of quality control systems to ensure effectiveness and efficiency.
  • Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
  • Participate in the development of product specifications.
  • Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
  • Review and approve quality plans submitted by contractors.
  • Review and update standard operating procedures or quality assurance manuals.
  • Review quality documentation necessary for regulatory submissions and inspections.
  • Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
  • Stop production if serious product defects are present.
  • Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.

Detailed Work Activities

  • Advise customers on technical or procedural issues.
  • Analyze data to assess operational or project effectiveness.
  • Analyze data to inform operational decisions or activities.
  • Communicate organizational information to customers or other stakeholders.
  • Communicate organizational policies and procedures.
  • Conduct employee training programs.
  • Confer with organizational members to accomplish work activities.
  • Develop operating strategies, plans, or procedures.
  • Develop organizational methods or procedures.
  • Develop specifications for new products or processes.
  • Direct organizational operations, projects, or services.
  • Document organizational or operational procedures.
  • Evaluate quality of materials or products.
  • Implement organizational process or policy changes.
  • Inspect condition or functioning of facilities or equipment.
  • Maintain knowledge of current developments in area of expertise.
  • Manage control system activities in organizations.
  • Monitor facilities or operational systems.
  • Monitor organizational procedures to ensure proper functioning.
  • Prepare operational budgets.
  • Prepare operational progress or status reports.
  • Recommend organizational process or policy changes.
  • Review documents or materials for compliance with policies or regulations.
  • Supervise employees.

Military Crosswalk Titles

No information available.

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Director, Quality Assurance