Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
- Dietary Manager
- Director, Food and Beverage
- Director, Food Services
- Executive Chef
- Manager, Agricultural-Labor Camp
- Manager, Boarding House
- Manager, Camp
- Manager, Fast Food Services
- Manager, Flight Kitchen
- Manager, Food Service
- Manager, Industrial Cafeteria
- Manager, Liquor Establishment
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- Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
- Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Create specialty dishes and develop recipes to be used in dining facilities.
- Establish and enforce nutritional standards for dining establishments based on accepted industry standards.
- Establish standards for personnel performance and customer service.
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
- Maintain food and equipment inventories, and keep inventory records.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Order and purchase equipment and supplies.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
- Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
- Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Schedule staff hours and assign duties.
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
- Take dining reservations.
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
- analyze menus
- analyze recipes
- assign work to staff or employees
- conduct nutritional or food programs
- conduct or attend staff meetings
- coordinate banquets, meetings or related events
- determine food or beverage costs
- determine reasonable prices
- determine the quality of food or beverages
- develop nutritional or food programs
- direct and coordinate food or beverage preparation
- evaluate performance of employees or contract personnel
- examine expenditures to ensure activities are within budget
- fill out business or government forms
- follow nutritional practices
- hire, discharge, transfer, or promote workers
- identify training needs
- interview job applicants
- investigate customer complaints
- maintain records, reports, or files
- manage finances for institutional food service
- monitor lodging or dining facility operations to ensure regulation
- monitor operational budget
- orient new employees
- oversee execution of organizational or program policies
- plan for entertainment or dining activities
- plan meal presentations
- plan menus
- prepare required government reports
- prepare safety reports
- price items on menu
- provide customer service
- purchase food or beverages
- resolve customer or public complaints
- resolve personnel problems or grievances
- schedule employee work hours
- understand government alcoholic beverage service regulations
- understand government health, hotel or food service regulations
- use facility management techniques
- use government regulations
- use health or sanitation standards
- use knowledge of food handling rules
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