Conduct training and development programs for employees.

• Commercial-Instructor Supervisor
• Coordinator, Skill-Training Program
• Inservice Coordinator, Auxiliary Personnel
• Port Purser
• Technical Training Coordinator

• Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors or customer representatives.
• Attend meetings and seminars to obtain information for use in training programs, or to inform management of training program status.
• Coordinate recruitment and placement of training program participants.
• Design, plan, organize and direct orientation and training for employees or customers of industrial or commercial establishment.
• Develop alternative training methods if expected improvements are not seen.
• Devise programs to develop executive potential among employees in lower-level positions.
• Evaluate training materials prepared by instructors, such as outlines, text, and handouts.
• Keep up with developments in area of expertise by reading current journals, books and magazine articles.
• Monitor training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures.
• Monitor, evaluate and record training activities and program effectiveness.
• Negotiate contracts with clients, including desired training outcomes, fees and expenses.
• Offer specific training programs to help workers maintain or improve job skills.
• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
• Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
• Refer trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate social services agencies if warranted.
• Schedule classes based on availability of classrooms, equipment, and instructors.
• Screen, hire, and assign workers to positions based on qualifications.
• Select and assign instructors to conduct training.
• Supervise instructors, evaluate instructor performance, and refer instructors to classes for skill development.

• assess staff or applicant skill levels
• assign work to staff or employees
• conduct training for personnel
• confer with managers, instructors, or customer representatives
• convert information into instructional program
• design classroom presentations
• develop course or training objectives
• develop instructional materials
• develop training programs
• direct and coordinate activities of workers or staff
• edit written material
• evaluate information from employment interviews
• evaluate performance of employees or contract personnel
• evaluate training materials
• hire, discharge, transfer, or promote workers
• identify training needs
• interview job applicants
• maintain records, reports, or files
• make presentations
• monitor operational budget
• monitor training costs
• negotiate business contracts
• organize educational material or ideas
• organize training procedure manuals
• orient new employees
• participate in staff training programs
• prepare periodic reports comparing budgeted costs to actual costs
• provide customer service
• refer clients to community services or resources
• schedule activities, classes, or events
• schedule or contract meeting facilities
• schedule training
• train instructors in training techniques
• use interpersonal communication techniques
• use interviewing procedures
• use knowledge of multi-media technology
• use oral or written communication techniques
• use public speaking techniques
• use teaching techniques
• write employee orientation or training materials