Conduct organizational studies and evaluations, design systems and procedures, conduct work simplifications and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.

• Clerical-Methods Analyst
• Director, Records Management
• Forms Analyst
• Management Analyst
• Manager, Forms Analysis
• Manager, Records Analysis
• Manager, Reports Analysis
• Records-Management Analyst
• Reports Analyst

• Analyze data gathered and develop solutions or alternative methods of proceeding.
• Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
• Design, evaluate, recommend, and approve changes of forms and reports.
• Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
• Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
• Gather and organize information on problems or procedures.
• Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
• Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
• Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
• Recommend purchase of storage equipment, and design area layout to locate equipment in space available.
• Review forms and reports, and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.

• analyze operational or management reports or records
• analyze organizational operating practices or procedures
• analyze workflow
• communicate technical information
• compile information through interviews
• conduct organizational studies
• conduct training for personnel
• confer with management or users
• design office layout
• design systems in cooperation with colleagues
• develop new office forms
• develop plans for programs or projects
• develop policies, procedures, methods, or standards
• develop records management system
• direct implementation of new procedures, policies, or programs
• evaluate office operations
• identify problems or improvements
• maintain records, reports, or files
• obtain information from individuals
• plan study of work problems or procedures
• prepare instruction manuals
• prepare reports
• prepare reports for management
• prepare workflow chart
• recommend improvements to work methods or procedures
• recommend purchase or repair of furnishings or equipment
• recommend solutions of administrative problems
• select software for clerical activities
• study time, motion, or work methods of workers
• understand technical operating, service or repair manuals
• use interviewing procedures
• use inventory control procedures
• use oral or written communication techniques
• work with management or employees to improve organizational system
• write administrative procedures services manual
• write employee orientation or training materials