Loan Counselors - 13-2071.00

O*NET-SOC Description

Provide guidance to prospective loan applicants who have problems qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions.

DOT Titles Included in this O*NET-SOC Code

  • Credit Counselor
  • Financial-Aid Counselor

Sample of Occupations in this SOC Family

Related Occupations

Tasks

  • Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
  • Analyze potential loan markets to find opportunities to promote loans and financial services.
  • Approve loans within specified limits.
  • Arrange for maintenance and liquidation of delinquent properties.
  • Assist in selection of financial award candidates, using electronic databases to certify loan eligibility.
  • Authorize and sign mail collection letters.
  • Calculate amount of debt and funds available in order to plan methods of payoff and to estimate time for debt liquidation.
  • Check loan agreements to ensure that they are complete and accurate, according to policies.
  • Compare data on student aid applications with eligibility requirements of assistance programs.
  • Confer with underwriters to resolve mortgage application problems.
  • Contact applicants or creditors to resolve questions about applications or to assist with completion of paperwork.
  • Contact borrowers with delinquent accounts to obtain payment in full or to negotiate repayment plans.
  • Contact creditors to explain clients' financial situations and to arrange for payment adjustments so that payments are feasible for clients and agreeable to creditors.
  • Counsel clients on personal and family financial problems, such as excessive spending and borrowing of funds.
  • Establish payment priorities according to credit terms and interest rates in order to reduce clients' overall costs.
  • Inform individuals and groups about the financial assistance available to college or university students.
  • Interview applicants and request specified information for loan applications.
  • Locate debtors using post office directories, utility services account listings, and mailing lists.
  • Maintain and review account records, updating and recategorizing them according to status changes.
  • Maintain current knowledge of credit regulations.
  • Match students' needs and eligibility with available financial aid programs in order to provide informed recommendations.
  • Open accounts for clients and disburse funds from clients' accounts to creditors.
  • Petition courts to transfer titles and deeds of collateral to banks.
  • Refer loans to loan committees for approval.
  • Review accounts to determine write-offs for collection agencies.
  • Review billing for accuracy.
  • Submit applications to credit analysts for verification and recommendation.
  • Supervise loan personnel.

Detailed Work Activities

  • account for or dispense funds
  • advise clients on financial matters
  • advise clients or customers
  • advise families with household problems
  • analyze applicant's financial status
  • analyze financial data
  • analyze market conditions
  • approve or deny loans
  • collect overdue bills
  • compile information for court cases
  • complete information on loan forms
  • compute financial data
  • compute payment schedule
  • compute property equity
  • conduct financial investigations
  • conduct market research
  • consult with managerial or supervisory personnel
  • determine program eligibility
  • direct and coordinate activities of workers or staff
  • direct and coordinate financial activities
  • evaluate customer records
  • evaluate degree of financial risk
  • evaluate qualifications or eligibility of applicant for employment
  • examine documents for completeness, accuracy, or conformance to standards
  • explain credit application information
  • file documents in court
  • gather relevant financial data
  • identify potential markets
  • interview customers
  • maintain account records
  • maintain physical building or grounds of property
  • make decisions
  • monitor consumer or marketing trends
  • monitor credit extension decisions
  • negotiate payment arrangements with customers
  • obtain financial information from individuals
  • obtain information from individuals
  • provide customer service
  • recommend customer payment plan
  • review laws
  • review loan applications
  • select applicants meeting qualifications
  • use computers to enter, access and retrieve financial data
  • use computers to enter, access or retrieve data
  • use interviewing procedures
  • use knowledge of investigation techniques
  • use knowledge of relevant laws
  • use negotiation techniques
  • use oral or written communication techniques
  • use spreadsheet software
  • use word processing or desktop publishing software
  • verify information for credit investigations
  • write legal correspondence