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Computer Network Support Specialists - 15-1152.00

O*NET-SOC Description

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Sample of Reported Job Titles

  • Computer Network Specialist
  • IT Consultant (Information Technology Consultant)
  • Network Engineer
  • Network Specialist
  • Network Support Specialist
  • Network Technical Analyst
  • Network Technician
  • Personal Computer Network Analyst
  • Senior IT Assistant (Senior Information Technology Assistant)
  • Systems Specialist

SOC Occupation Groups

15-0000 Computer and Mathematical Occupations
15-1100 Computer Occupations
15-1150 Computer Support Specialists
15-1152.00 Computer Network Support Specialists

Related Occupations

No information available.

Tasks

  • Analyze and report computer network security breaches or attempted breaches.
  • Analyze network data to determine network usage, disk space availability, or server function.
  • Back up network data.
  • Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
  • Configure security settings or access permissions for groups or individuals.
  • Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
  • Create or revise user instructions, procedures, or manuals.
  • Create or update technical documentation for network installations or changes to existing installations.
  • Document help desk requests and resolutions.
  • Document network support activities.
  • Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Install and configure wireless networking equipment.
  • Install network software, including security or firewall software.
  • Install new hardware or software systems or components, ensuring integration with existing network systems.
  • Install or repair network cables, including fiber optic cables.
  • Maintain logs of network activity.
  • Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification.
  • Perform routine maintenance or standard repairs to networking components or equipment.
  • Provide telephone support related to networking or connectivity issues.
  • Research hardware or software products to meet technical networking or security needs.
  • Run monthly network reports.
  • Test computer software or hardware, using standard diagnostic testing equipment and procedures.
  • Test repaired items to ensure proper operation.
  • Train users in procedures related to network applications software or related systems.
  • Troubleshoot network or connectivity problems for users or user groups.

Detailed Work Activities

  • Analyze data to identify or resolve operational problems.
  • Analyze security of systems, network, or data.
  • Conduct research to gain information about products or processes.
  • Configure computer networks.
  • Create electronic data backup to prevent loss of information.
  • Develop specifications for computer network operation.
  • Document network-related activities or tasks.
  • Document operational activities.
  • Implement security measures for computer or information systems.
  • Install computer hardware.
  • Install computer software.
  • Maintain computer hardware.
  • Monitor the performance of computer networks.
  • Prepare instruction manuals.
  • Provide technical support for computer network issues.
  • Resolve computer network problems.
  • Test computer hardware performance.
  • Test computer system operations to ensure proper functioning.
  • Test software performance.
  • Train others in computer interface or software use.
  • Troubleshoot issues with computer applications or systems.
  • Update knowledge about emerging industry or technology trends.

Military Crosswalk Titles

  • Advanced Network Analyst (Navy - Enlisted)
  • Aviation Logistics Information Management System (ALIMS) Specialist (Marine Corps - Enlisted)
  • Communication Information Systems Course (Navy - Enlisted)
  • Cyber Network Operator (Marine Corps - Enlisted)
  • Cyber Network Systems Chief (Marine Corps - Enlisted)
  • Cyber Systems Operations (Air Force - Enlisted)
  • Cyber Systems Operations Apprentice (Air Force - Enlisted)
  • Cyber Systems Operations Craftsman (Air Force - Enlisted)
  • Cyber Systems Operations Helper (Air Force - Enlisted)
  • Cyber Systems Operations Journeyman (Air Force - Enlisted)
  • Cyber Transport Systems (Air Force - Enlisted)
  • Cyber Transport Systems Apprentice (Air Force - Enlisted)
  • Cyber Transport Systems Craftsman (Air Force - Enlisted)
  • Cyber Transport Systems Helper (Air Force - Enlisted)
  • Cyber Transport Systems Journeyman (Air Force - Enlisted)
  • Electronics Technician (Navy - Enlisted)
  • Global Command and Control System-Maritime (4.1) Increment 2 System Administrator (Navy - Enlisted)
  • Information Systems Technician (Navy - Enlisted)
  • Information Systems Technician Submarines (Navy - Enlisted)
  • Information Technology Specialist (Army - Enlisted)
  • Signal Support Systems Specialist (Army - Enlisted)
  • Special Intelligence System Administrator/Communicator (Marine Corps - Enlisted)
  • Submarine Local Area Network (SUBLAN) Technician (Navy - Enlisted)
  • UYQ-70 Computer/Display LAN Technician (Navy - Enlisted)

Apprenticeship Crosswalk Titles

  • Internetworking Technician

DOT Crosswalk Titles

  • Data Communications Analyst
  • Internetworking Technician