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Gaming Surveillance Officers and Gaming Investigators - 33-9031.00

O*NET-SOC Description

Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May use one-way mirrors above the casino floor, cashier's cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.

Sample of Reported Job Titles

  • Surveillance Operator
  • Surveillance Officer
  • Surveillance Observer
  • Security Officer
  • Surveillance Agent
  • Surveillance Supervisor
  • Surveillance Technician
  • Observer
  • Surveillance Monitor
  • Compliance Officer

SOC Occupation Groups

33-0000 Protective Service Occupations
33-9000 Other Protective Service Workers
33-9030 Security Guards and Gaming Surveillance Officers
33-9031.00 Gaming Surveillance Officers and Gaming Investigators

Related Occupations

No information available.

Tasks

  • Act as oversight or security agents for management or customers.
  • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
  • Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.
  • Supervise or train surveillance observers.

Detailed Work Activities

  • apply appropriate physical restraint
  • apprehend or arrest suspect or perpetrator of criminal act
  • communicate details in protective services settings
  • conduct training for personnel
  • direct and coordinate activities of workers or staff
  • follow law enforcement methods or procedures
  • investigate complaints, disturbances, or violations
  • manage detailed records or files in security setting
  • monitor worker performance
  • oversee work progress to verify safety or conformance to standards
  • patrol or guard area or premises
  • prepare reports
  • use interviewing procedures
  • use knowledge of investigation techniques
  • use oral or written communication techniques
  • use surveillance techniques

Military Crosswalk Titles

No information available.

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Gambling Monitor
  • Surveillance-System Monitor