Tour Guides and Escorts - 39-6021.00

O*NET-SOC Description

Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.

DOT Titles Included in this O*NET-SOC Code

  • Escort
  • Guide
  • Guide, Establishment
  • Guide, Plant
  • Guide, Sightseeing
  • Museum Attendant
  • Page

Sample of Occupations in this SOC Family

Related Occupations

Tasks

  • Assemble and check the required supplies and equipment prior to departure.
  • Collect fees and tickets from group members.
  • Conduct educational activities for school children.
  • Describe tour points of interest to group members, and respond to questions.
  • Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
  • Drive motor vehicles to transport visitors to establishments and tour site locations.
  • Escort individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries.
  • Greet and register visitors, and issue any required identification badges or safety devices.
  • Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
  • Perform clerical duties such as filing, typing, operating switchboards, and routing mail and messages.
  • Provide directions and other pertinent information to visitors.
  • Provide for physical safety of groups, performing such activities as providing first aid and directing emergency evacuations.
  • Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
  • Research environmental conditions and clients' skill and ability levels in order to plan expeditions, instruction, and commentary that are appropriate.
  • Select travel routes and sites to be visited based on knowledge of specific areas.
  • Solicit tour patronage and sell souvenirs.
  • Speak foreign languages to communicate with foreign visitors.
  • Teach skills, such as proper climbing methods, and demonstrate and advise on the use of equipment.

Detailed Work Activities

  • arrange for transportation or accommodations
  • assume responsibility for safety of group
  • call on customers to solicit new business
  • carry equipment, luggage or cases
  • collect fees
  • describe points of interest to tour group
  • develop travel itinerary
  • escort group on city or establishment tours
  • explain establishment processes or operations
  • fill out business or government forms
  • greet customers, guests, visitors, or passengers
  • inform clients of travel restrictions
  • lead individuals or groups to tour locations
  • make presentations
  • make travel reservations
  • monitor facilities or equipment
  • operate vehicles or ground equipment
  • oversee work progress to verify safety or conformance to standards
  • perform clerical duties including typing, accepting orders, or sorting mail
  • provide clients with travel information
  • provide customer service
  • provide customers with travel assistance
  • provide directions or other information to visitors
  • provide travel suggestions
  • schedule guest recreational activities
  • sell itinerary tour packages
  • understand second language
  • use computers to enter, access or retrieve data