Provide personal services to ensure the safety and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.

• Airplane-Flight Attendant
• Flight Attendant, Ramp

• Administer first aid to passengers in distress.
• Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
• Announce flight delays and descent preparations.
• Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
• Assist passengers entering or disembarking the aircraft.
• Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
• Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
• Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
• Collect money for meals and beverages.
• Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
• Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
• Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
• Greet passengers boarding aircraft and direct them to assigned seats.
• Heat and serve prepared foods.
• Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
• Inspect passenger tickets to verify information and to obtain destination information.
• Operate audio and video systems.
• Prepare passengers and aircraft for landing, following procedures.
• Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
• Reassure passengers when situations such as turbulence are encountered.
• Sell alcoholic beverages to passengers.
• Take inventory of headsets, alcoholic beverages, and money collected.
• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
• Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.

• accommodate requests of passengers
• answer customer or public inquiries
• assist handicapped persons
• assist individuals into or out of vehicles, boats, aircraft, or rides
• assist passengers to store luggage
• assist patrons or passengers to find seats
• calculate monetary exchange
• collect payment
• conduct or attend staff meetings
• demonstrate or explain assembly or use of equipment
• ensure compliance with government regulations
• ensure equipment is operating to prescribed standards
• follow aviation emergency procedures
• greet customers, guests, visitors, or passengers
• inventory stock to ensure adequate supplies
• maintain records, reports, or files
• operate audio-visual equipment
• operate emergency fire or rescue equipment
• page or announce information to patrons, passengers or others
• prepare reports
• provide customer service
• provide personal services to passengers
• receive customer orders
• serve food or beverages
• understand government alcoholic beverage service regulations
• understand government health, hotel or food service regulations
• use aircraft safety regulations
• use first aid procedures
• use knowledge of food handling rules
• use oral or written communication techniques
• verify ticket or pass