Coordinate activities for residents of boarding schools, college fraternities or sororities, college dormitories, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May refer residents to counseling resources if needed.
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- Accompany and supervise students during meals.
- Administer, coordinate, or recommend disciplinary and corrective actions.
- Answer telephones, and route calls or deliver messages.
- Assign rooms to students.
- Chaperone group-sponsored trips and social functions.
- Collaborate with counselors to develop counseling programs that address the needs of individual students.
- Communicate with other staff to resolve problems with individual students.
- Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
- Confer with medical personnel to better understand the backgrounds and needs of individual residents.
- Counsel students in the handling of issues such as family, financial, and educational problems.
- Determine the need for facility maintenance and repair, and notify appropriate personnel.
- Develop program plans for individuals or assist in plan development.
- Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
- Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
- Hold regular meetings with each assigned unit.
- Inventory, pack, and remove items left behind by former residents.
- Make regular rounds to ensure that residents and areas are safe and secure.
- Mediate interpersonal problems between residents.
- Observe students to detect and report unusual behavior.
- Order supplies for facilities.
- Process contract cancellations for students who are unable to follow residence hall policies and procedures.
- Provide emergency first aid and summon medical assistance when necessary.
- Provide requested information on students' progress and the development of case plans.
- Provide transportation or escort for expeditions such as shopping trips or visits to doctors or dentists.
- Sort and distribute mail.
- Supervise participants in work-study programs.
- Supervise students' housekeeping work to ensure that it is done properly.
- Supervise the activities of housekeeping personnel.
- advise clients in emergency situations
- advise students
- coordinate recreational activities
- counsel individuals with personal problems
- direct and coordinate activities of workers or staff
- distribute correspondence or mail
- empathize with others during counseling or related services
- establish and maintain relationships with students
- hire, discharge, transfer, or promote workers
- inspect facilities to determine repair or replacement needs
- maintain production or work records
- monitor student progress
- plan menus
- plan student extra-curricular activities
- recognize student problems
- requisition stock, materials, supplies or equipment
- supervise student extra-curricular activities
- use conflict resolution techniques
- use counseling techniques
- use oral or written communication techniques
- work with persons with mental disabilities or illnesses
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