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First-Line Supervisors of Non-Retail Sales Workers - 41-1012.00

O*NET-SOC Description

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Sample of Reported Job Titles

  • Sales Manager
  • District Sales Manager
  • Branch Manager
  • Sales Supervisor
  • Area Sales Manager
  • Inside Sales Manager
  • Outside Sales Manager
  • Sales Activity Manager
  • Sales Leader
  • Sales Team Manager

SOC Occupation Groups

41-0000 Sales and Related Occupations
41-1000 Supervisors of Sales Workers
41-1010 First-Line Supervisors of Sales Workers
41-1012.00 First-Line Supervisors of Non-Retail Sales Workers

Related Occupations

Tasks

  • Analyze details of sales territories to assess their growth potential and to set quotas.
  • Attend company meetings to exchange product information and coordinate work activities with other departments.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers.
  • Examine merchandise to ensure correct pricing and display, and that it functions as advertised.
  • Examine products purchased for resale or received for storage to determine product condition.
  • Formulate pricing policies on merchandise according to profitability requirements.
  • Hire, train, and evaluate personnel.
  • Inventory stock and reorder when inventories drop to specified levels.
  • Keep records pertaining to purchases, sales, and requisitions.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Monitor sales staff performance to ensure that goals are met.
  • Plan and prepare work schedules, and assign employees to specific duties.
  • Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.
  • Prepare sales and inventory reports for management and budget departments.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Visit retailers and sales representatives to promote products and gather information.

Detailed Work Activities

  • access media advertising services
  • analyze sales activities or trends
  • assign work to staff or employees
  • conduct or attend staff meetings
  • conduct sales presentations
  • conduct training for personnel
  • consult with managerial or supervisory personnel
  • develop advertising strategy
  • develop budgets
  • develop policies, procedures, methods, or standards
  • dictate correspondence
  • direct and coordinate activities of workers or staff
  • evaluate information from employment interviews
  • evaluate performance of employees or contract personnel
  • explain rules, policies or regulations
  • hire, discharge, transfer, or promote workers
  • inventory stock to ensure adequate supplies
  • investigate customer complaints
  • maintain production or work records
  • make presentations
  • monitor worker performance
  • order or purchase supplies, materials, or equipment
  • oversee sales programs
  • oversee work progress to verify safety or conformance to standards
  • plan or organize work
  • prepare rental or lease agreement
  • prepare reports
  • provide customer service
  • publicize job openings
  • purchase office equipment or furniture
  • recommend improvements to work methods or procedures
  • recommend personnel actions, such as promotions, transfers, and dismissals
  • recommend purchase or repair of furnishings or equipment
  • requisition stock, materials, supplies or equipment
  • resolve customer or public complaints
  • resolve or assist workers to resolve work problems
  • select software for clerical activities
  • use knowledge of written communication in sales work
  • write advertising copy

Military Crosswalk Titles

No information available.

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Artificial-Breeding Distributor
  • Manager, Circulation
  • Manager, Employment Agency
  • Manager, Insurance Office
  • Manager, Meat Sales and Storage
  • Manager, Parts
  • Manager, Sales
  • Manager, Textile Conversion
  • Manager, Tobacco Warehouse
  • Order Department Supervisor
  • Sales Supervisor, Malt Liquors
  • Special Agent
  • Subscription Crew Leader
  • Supervisor, Advertising-Material Distributors
  • Supervisor, Blood-Donor Recruiters
  • Wholesaler I
  • Wholesaler II