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Counter and Rental Clerks - 41-2021.00

O*NET-SOC Description

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.

Sample of Reported Job Titles

  • Clerk
  • Customer Service Representative (CSR)
  • Rental Agent
  • Counter Clerk
  • Crew Member
  • Customer Service Associate (CSA)
  • Sales Clerk
  • Video Clerk
  • Cashier
  • Leasing Consultant

SOC Occupation Groups

41-0000 Sales and Related Occupations
41-2000 Retail Sales Workers
41-2020 Counter and Rental Clerks and Parts Salespersons
41-2021.00 Counter and Rental Clerks

Related Occupations

Tasks

  • Advise customers on use and care of merchandise.
  • Allocate equipment to participants in sporting events or recreational activities.
  • Answer telephones to provide information and receive orders.
  • Compute charges for merchandise or services and receive payments.
  • Explain rental fees, policies and procedures.
  • Greet customers and discuss the type, quality and quantity of merchandise sought for rental.
  • Inspect and adjust rental items to meet needs of customer.
  • Keep records of transactions, and of the number of customers entering an establishment.
  • Prepare merchandise for display, or for purchase or rental.
  • Prepare rental forms, obtaining customer signature and other information, such as required licenses.
  • Provide information about rental items, such as availability, operation or description.
  • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
  • Recommend and provide advice on a wide variety of products and services.
  • Rent items, arrange for provision of services to customers and accept returns.
  • Reserve items for requested times and keep records of items rented.

Detailed Work Activities

  • Advise customers on the use of products or services.
  • Answer customer questions about goods or services.
  • Calculate costs of goods or services.
  • Examine condition of property or products.
  • Explain financial information to customers.
  • Explain technical product or service information to customers.
  • Gather customer or product information to determine customer needs.
  • Greet customers, patrons, or visitors.
  • Maintain records of sales or other business transactions.
  • Prepare sales or other contracts.
  • Process sales or other transactions.
  • Recommend products or services to customers.
  • Sell products or services.
  • Set up merchandise displays.
  • Take product orders from customers.

Military Crosswalk Titles

No information available.

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Airplane-Charter Clerk
  • Apparel-Rental Clerk
  • Automobile Rental Clerk
  • Baby-Stroller and Wheelchair Rental Clerk
  • Bicycle-Rental Clerk
  • Boat-Rental Clerk
  • Counter Clerk
  • Coupon-Redemption Clerk
  • Curb Attendant
  • Fur-Storage Clerk
  • Furniture-Rental Consultant
  • Hospital-Television-Rental Clerk
  • Laundry Pricing Clerk
  • Manager, Branch Store
  • Rug Measurer
  • Sales Clerk, Food
  • Self-Service-Laundry-and-Dry-Cleaning Attendant
  • Service-Establishment Attendant
  • Storage-Facility Rental Clerk
  • Tool-and-Equipment-Rental Clerk
  • Trailer-Rental Clerk
  • Vault Custodian
  • Watch-and-Clock-Repair Clerk