Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products - 41-4011.00

O*NET-SOC Description

Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of post-secondary education.

DOT Titles Included in this O*NET-SOC Code

  • Pharmaceutical Detailer
  • Sales Representative, Abrasives
  • Sales Representative, Aircraft
  • Sales Representative, Aircraft Equipment and Parts
  • Sales Representative, Animal-Feed Products
  • Sales Representative, Building Equipment and Supplies
  • Sales Representative, Chemicals and Drugs
  • Sales Representative, Communication Equipment
  • Sales Representative, Computers and Edp Systems
  • Sales Representative, Construction Machinery
  • Sales Representative, Dairy Supplies
  • Sales Representative, Dental and Medical Equipment and Supplies
  • Sales Representative, Electronics Parts
  • Sales Representative, Electroplating
  • Sales Representative, Elevators, Escalators, and Dumbwaiters
  • Sales Representative, Farm and Garden Equipment and Supplies
  • Sales Representative, Foundry and Machine Shop Products
  • Sales Representative, Industrial Machinery
  • Sales Representative, Lubricating Equipment
  • Sales Representative, Material-Handling Equipment
  • Sales Representative, Metals
  • Sales Representative, Oil Field Supplies and Equipment
  • Sales Representative, Poultry Equipment and Supplies
  • Sales Representative, Precision Instruments
  • Sales Representative, Radiographic-Inspection Equipment and Services
  • Sales Representative, Railroad Equipment and Supplies
  • Sales Representative, Textile Machinery
  • Sales Representative, Ultrasonic Equipment
  • Sales Representative, Veterinarian Supplies
  • Sales Representative, Water-Treatment Chemicals
  • Sales Representative, Weighing and Force-Measurement Instruments
  • Sales Representative, Welding Equipment
  • Sales Representative, Wire Rope
  • Sales-Service Representative, Milking Machines
  • Salesperson, Surgical Appliances

Sample of Occupations in this SOC Family

41-4011.00 Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
41-4012.00 Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Related Occupations

Tasks

  • Advise customers regarding office layouts, legal and insurance regulations, cost analyses, and collection methods.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Arrange for installation and test-operation of machinery.
  • Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.
  • Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  • Complete expense reports, sales reports, and other paperwork.
  • Complete product and development training as required.
  • Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
  • Consult with engineers regarding technical problems.
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  • Demonstrate and explain the operation and use of products.
  • Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  • Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
  • Maintain customer records, using automated systems.
  • Negotiate prices and terms of sales and service agreements.
  • Obtain building blueprints and specifications for use by engineering departments in bid preparations.
  • Prepare sales contracts for orders obtained, and submit orders for processing.
  • Prepare sales presentations and proposals that explain product specifications and applications.
  • Provide customers with ongoing technical support.
  • Provide feedback to company's product design team so that products can be tailored to clients' needs.
  • Quote prices, credit terms and other bid specifications.
  • Recommend ways for customers to alter product usage in order to improve production.
  • Review existing machinery/equipment placement, and create diagrams to illustrate efficient space utilization, using standard measuring devices and templates.
  • Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
  • Sell service contracts for products.
  • Stock and distribute resources such as samples and promotional and educational materials.
  • Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.
  • Train establishment personnel in equipment use.
  • Verify customers' credit ratings, and appraise equipment in order to determine contract terms and trade-in values.
  • Verify that materials lists are accurate and that delivery schedules meet project deadlines.
  • Visit establishments such as pharmacies in order to check product sales.
  • Visit establishments to evaluate needs and to promote product or service sales.

Detailed Work Activities

  • access media advertising services
  • advise clients or customers
  • advise retail dealers in use of sales promotion techniques
  • analyze business, scientific, or technical problems in electronic data processing systems
  • analyze sales activities or trends
  • answer customer or public inquiries
  • arrange delivery schedules
  • arrange for trial installations of equipment
  • compute financial data
  • conduct sales presentations
  • conduct training for personnel
  • consult with managerial or supervisory personnel
  • demonstrate goods or services
  • estimate delivery dates
  • explain uses or effects of drugs
  • fill out business or government forms
  • identify best product for customer's needs
  • instruct customers in product installation, use, or repair
  • maintain records, reports, or files
  • make presentations
  • measure customer for size
  • negotiate term of sale or services with customer
  • obtain information from individuals
  • operate agricultural equipment or machinery
  • prepare list of prospective customers
  • prepare recommendations based upon research
  • prepare reports
  • provide advice on food or drug storage or use
  • provide customer service
  • sell merchandise
  • sell products or services
  • solicit orders from established or new customers
  • understand drug products
  • understand technical operating, service or repair manuals
  • use computers to enter, access or retrieve data
  • use industry terms or concepts
  • use interpersonal communication techniques
  • use knowledge of medical terminology
  • use knowledge of sales contracts
  • use knowledge of written communication in sales work
  • use marketing techniques
  • use product knowledge to market goods
  • use sales techniques
  • use telephone communication techniques