License Clerks - 43-4031.03

O*NET-SOC Description

Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, visual, or performance testing.

DOT Titles Included in this O*NET-SOC Code

  • Dog Licenser
  • License Clerk
  • Supervisor, Dog License Officer

Sample of Occupations in this SOC Family

Related Occupations

Tasks

  • Answer questions and provide advice to the public regarding licensing policies, procedures, and regulations.
  • Assemble photographs with printed license information to produce completed documents.
  • Code information on license applications for entry into computers.
  • Collect prescribed fees for licenses.
  • Conduct and score oral, visual, written, or performance tests to determine applicant qualifications and notify applicants of their scores.
  • Enforce canine licensing regulations, contacting noncompliant owners in person or by mail to inform them of the required regulations and potential enforcement actions.
  • Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.
  • Inform customers by mail or telephone of additional steps they need to take to obtain licenses.
  • Instruct customers in the completion of driver's license application forms and other forms, such as voter registration cards and organ donor forms.
  • Maintain records of applications made and licensing fees collected.
  • Operate specialized photographic equipment to obtain photographs for drivers' licenses and photo identification cards.
  • Perform record checks on past and current licensees, as required by investigations.
  • Perform routine data entry and other office support activities, including creating, sorting, photocopying, distributing, and filing documents.
  • Prepare bank deposits and take them to banks.
  • Prepare lists of overdue accounts, license suspensions, and issuances.
  • Question applicants to obtain required information, such as name, address, and age, and record data on prescribed forms.
  • Respond to correspondence from insurance companies regarding the licensure of agents, brokers, and adjusters.
  • Send by mail driver's licenses to out-of-county or out-of-state applicants.
  • Stock counters with adequate supplies of forms, film, licenses, and other required materials.
  • Train other workers and coordinate their work as necessary.
  • Update operational records and licensing information, using computer terminals.

Detailed Work Activities

  • administer tests to determine qualifications
  • collect fees
  • evaluate applicant qualifications for licensure
  • fill out business or government forms
  • interview customers
  • issue licenses or permits
  • maintain appointment calendar
  • maintain inventory of office forms
  • maintain records, reports, or files
  • maintain telephone logs
  • obtain information from individuals
  • provide customer service
  • take messages
  • use computers to enter, access or retrieve data
  • write business correspondence