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Interviewers, Except Eligibility and Loan - 43-4111.00

O*NET-SOC Description

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Sample of Reported Job Titles

  • Admissions Clerk
  • Admissions Representative
  • Admitting Clerk
  • Interviewer
  • Market Research Interviewer
  • Patient Services Representative
  • Registrar
  • Registration Clerk
  • Research Interviewer
  • Telephone Interviewer

SOC Occupation Groups

43-0000 Office and Administrative Support Occupations
43-4000 Information and Record Clerks
43-4110 Interviewers, Except Eligibility and Loan
43-4111.00 Interviewers, Except Eligibility and Loan

Related Occupations

Tasks

  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Assist individuals in filling out applications or questionnaires.
  • Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
  • Compile, record, and code results or data from interview or survey, using computer or specified form.
  • Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
  • Identify and report problems in obtaining valid data.
  • Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
  • Locate and list addresses and households.
  • Meet with supervisor daily to submit completed assignments and discuss progress.
  • Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
  • Prepare reports to provide answers in response to specific problems.
  • Review data obtained from interview for completeness and accuracy.
  • Supervise or train other staff members.

Detailed Work Activities

  • Analyze operational or research data.
  • Answer telephones to direct calls or provide information.
  • Assist individuals with paperwork.
  • Check data for recording errors.
  • Code data or other information.
  • Collect deposits, payments or fees.
  • Compile data or documentation.
  • Confer with coworkers to coordinate work activities.
  • Explain regulations, policies, or procedures.
  • Interview employees, customers, or others to collect information.
  • Negotiate financial arrangements.
  • Obtain personal or financial information about customers or applicants.
  • Prepare research or technical reports.
  • Supervise clerical or administrative personnel.
  • Verify accuracy of financial or transactional data.

Military Crosswalk Titles

  • Army Reserve Career Counselor (Army Reserve) (Army - Enlisted)
  • Chief Counterintelligence/Human Intelligence Sergeant (Army - Enlisted)
  • Human Intelligence Collector (Army - Enlisted)
  • Interpreter/Translator (Army - Enlisted)
  • Master-At-Arms (Navy - Enlisted)
  • Military Police (Army - Enlisted)
  • Military Police (Marine Corps - Enlisted)
  • Recruiter (Army - Enlisted)
  • Recruiting and Retention NCO (Army National Guard of the United States) (Army - Enlisted)
  • Security Forces (Air Force - Enlisted)
  • Security Forces Apprentice (Air Force - Enlisted)
  • Security Forces Apprentice, Combat Arms (Air Force - Enlisted)
  • Security Forces Apprentice, Military Working Dog Handler (Air Force - Enlisted)
  • Security Forces Craftsman (Air Force - Enlisted)
  • Security Forces Helper (Air Force - Enlisted)
  • Security Forces Helper, Combat Arms (Air Force - Enlisted)
  • Security Forces Helper, Military Working Dog Handler (Air Force - Enlisted)
  • Security Forces Journeyman (Air Force - Enlisted)
  • Security Forces Journeyman, Combat Arms (Air Force - Enlisted)
  • Security Forces Journeyman, Military Working Dog Handler (Air Force - Enlisted)
  • Security Forces Superintendent (Air Force - Enlisted)

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Charge-Account Clerk
  • Creel Clerk
  • Hospital-Admitting Clerk
  • Registration Clerk
  • Survey Worker
  • Traffic Checker