Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

• Charge-Account Clerk
• Creel Clerk
• Hospital-Admitting Clerk
• Registration Clerk
• Survey Worker
• Traffic Checker

• Ask questions in accordance with instructions to obtain various specified information such as person's name, address, age, religious preference, and state of residency.
• Assist individuals in filling out applications or questionnaires.
• Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
• Compile, record and code results and data from interview or survey, using computer or specified form.
• Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
• Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
• Explain survey objectives and procedures to interviewees, and interpret survey questions to help interviewees' comprehension.
• Identify and report problems in obtaining valid data.
• Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
• Locate and list addresses and households.
• Meet with supervisor daily to submit completed assignments and discuss progress.
• Perform other office duties as needed, such as telemarketing and customer service inquiries, billing patients and receiving payments.
• Perform patient services, such as answering the telephone and assisting patients with financial and medical questions.
• Prepare reports to provide answers in response to specific problems.
• Review data obtained from interview for completeness and accuracy.

• answer customer or public inquiries
• assist with business or managerial research
• collect social or personal information
• drive automobile, van, or light truck
• examine documents for completeness, accuracy, or conformance to standards
• explain credit application information
• explain rules, policies or regulations
• fill out business or government forms
• greet customers, guests, visitors, or passengers
• identify problems or improvements
• interview customers
• maintain appointment calendar
• maintain records, reports, or files
• maintain telephone logs
• provide clerical assistance to customers or patients
• provide customer service
• record medical history or data
• schedule meetings or appointments
• take messages
• type letters or correspondence
• use computers to enter, access or retrieve data
• use interviewing procedures
• use word processing or desktop publishing software