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Interviewers, Except Eligibility and Loan - 43-4111.00

O*NET-SOC Description

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Sample of Reported Job Titles

  • Admissions Clerk
  • Admissions Representative
  • Admitting Representative
  • Data Collection Assistant
  • Interviewer
  • Market Research Interviewer
  • Registration Clerk
  • Research Interviewer
  • Survey Interviewer
  • Telephone Interviewer

SOC Occupation Groups

43-0000 Office and Administrative Support Occupations
43-4000 Information and Record Clerks
43-4110 Interviewers, Except Eligibility and Loan
43-4111.00 Interviewers, Except Eligibility and Loan

Related Occupations

Tasks

  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Assist individuals in filling out applications or questionnaires.
  • Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
  • Compile, record, and code results or data from interview or survey, using computer or specified form.
  • Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
  • Identify and report problems in obtaining valid data.
  • Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
  • Locate and list addresses and households.
  • Meet with supervisor daily to submit completed assignments and discuss progress.
  • Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
  • Prepare reports to provide answers in response to specific problems.
  • Recruit participants for focus groups.
  • Review data obtained from interview for completeness and accuracy.
  • Supervise or train other staff members.

Detailed Work Activities

  • Analyze operational or research data.
  • Answer telephones to direct calls or provide information.
  • Assist individuals with paperwork.
  • Check data for recording errors.
  • Code data or other information.
  • Collect deposits, payments or fees.
  • Compile data or documentation.
  • Confer with coworkers to coordinate work activities.
  • Explain regulations, policies, or procedures.
  • Interview employees, customers, or others to collect information.
  • Negotiate financial arrangements.
  • Obtain personal or financial information about customers or applicants.
  • Prepare research or technical reports.
  • Recruit personnel.
  • Resolve operational performance problems.
  • Select staff, team members, or performers.
  • Supervise clerical or administrative personnel.
  • Verify accuracy of financial or transactional data.

Military Crosswalk Titles

  • Area Intelligence Technician (Army - Warrant Officer only)
  • Army Reserve Career Counselor (Army Reserve) (Army - Enlisted)
  • Aviation Resource Management (Air Force - Enlisted)
  • Aviation Resource Management Apprentice (Air Force - Enlisted)
  • Aviation Resource Management Craftsman (Air Force - Enlisted)
  • Aviation Resource Management Helper (Air Force - Enlisted)
  • Aviation Resource Management Journeyman (Air Force - Enlisted)
  • Aviation Resource Management Superintendent (Air Force - Enlisted)
  • Career Counselor (Army - Enlisted)
  • Career Planner (Marine Corps - Enlisted)
  • Career Prior Service Recruiter (Marine Corps - Enlisted)
  • Career Recruiter (Enlisted) (Navy - Enlisted)
  • Career Recruiter (Marine Corps - Enlisted)
  • Career Recruiter Force Hometown Recruiter (CRFHR) (Navy - Enlisted)
  • Career Specialist (Navy - Enlisted)
  • Classification Interviewer (Navy - Enlisted)
  • Command Career Counselor (Navy - Enlisted)
  • Counter-Intelligence Technician (Army - Warrant Officer only)
  • Counterintelligence/Human Intelligence (CI/HUMINT) Specialist (Marine Corps - Enlisted)
  • Enlisted Accessions Recruiter (Air Force - Enlisted)
  • Equal Opportunity Program Officer (Navy - Commissioned or Warrant Officer)
  • Gold Bar Diversity Recruiter (Air Force - Commissioned Officer only)
  • Historian (Air Force - Enlisted)
  • Historian Apprentice (Air Force - Enlisted)
  • Historian Craftsman (Air Force - Enlisted)
  • Historian Helper (Air Force - Enlisted)
  • Historian Journeyman (Air Force - Enlisted)
  • Historian Superintendent (Air Force - Enlisted)
  • Human Intelligence Collection Technician (Army - Warrant Officer only)
  • Human Intelligence Collector (Army - Enlisted)
  • Human Intelligence Specialist (Air Force - Enlisted)
  • Human Intelligence Specialist Apprentice (Air Force - Enlisted)
  • Human Intelligence Specialist Craftsman (Air Force - Enlisted)
  • Human Intelligence Specialist Helper (Air Force - Enlisted)
  • Induction and Enlistment Officer (Navy - Commissioned or Warrant Officer)
  • Investigator (Coast Guard - Enlisted)
  • Master-At-Arms (Navy - Enlisted)
  • Military Police (Army - Enlisted)
  • Military Police (Marine Corps - Enlisted)
  • Navy Counselor (Counselor) (Navy - Enlisted)
  • Navy Counselor (Navy - Enlisted)
  • Navy Counselor (Recruiter) (Navy - Enlisted)
  • Officer Recruiter (Navy - Enlisted)
  • Paralegal (Air Force - Enlisted)
  • Paralegal Apprentice (Air Force - Enlisted)
  • Paralegal Craftsman (Air Force - Enlisted)
  • Paralegal Helper (Air Force - Enlisted)
  • Paralegal Journeyman (Air Force - Enlisted)
  • Paralegal Superintendent (Air Force - Enlisted)
  • Personnel Clerk (Navy - Enlisted)
  • Personnel Distribution Officer (Enlisted) (Navy - Commissioned or Warrant Officer)
  • Personnel Distribution Officer (General) (Navy - Commissioned or Warrant Officer)
  • Personnel Distribution Officer (Officer) (Navy - Commissioned or Warrant Officer)
  • Personnel Manager (Navy - Enlisted)
  • Personnel Performance Officer (General) (Navy - Commissioned or Warrant Officer)
  • Personnel Performance Officer (Officer) (Navy - Commissioned or Warrant Officer)
  • Personnel Supervisor (Navy - Enlisted)
  • Personnel/Manpower Management Officer (Navy - Commissioned or Warrant Officer)
  • Procurement and Recruiting Officer (Navy - Commissioned or Warrant Officer)
  • Production Manager (Navy - Enlisted)
  • Recruiter (Army - Enlisted)
  • Recruiter (Marine Corps - Enlisted)
  • Recruiter Canvasser (Navy - Enlisted)
  • Recruiting and Retention NCO (Army National Guard of the United States) (Army - Enlisted)
  • Recruiting Service (Air Force - Commissioned Officer only)
  • Second Tier Recruiter (Air Force - Enlisted)
  • Security Forces (Air Force - Enlisted)
  • Security Forces Apprentice (Air Force - Enlisted)
  • Security Forces Apprentice, Combat Arms (Air Force - Enlisted)
  • Security Forces Apprentice, Military Working Dog Handler (Air Force - Enlisted)
  • Security Forces Craftsman (Air Force - Enlisted)
  • Security Forces Helper (Air Force - Enlisted)
  • Security Forces Helper, Combat Arms (Air Force - Enlisted)
  • Security Forces Helper, Military Working Dog Handler (Air Force - Enlisted)
  • Security Forces Journeyman (Air Force - Enlisted)
  • Security Forces Journeyman, Combat Arms (Air Force - Enlisted)
  • Security Forces Journeyman, Military Working Dog Handler (Air Force - Enlisted)
  • Security Forces Superintendent (Air Force - Enlisted)
  • Selective Service System Reserved Force Officer (RFO) (Navy - Commissioned Officer only)
  • Special Investigations (Air Force - Enlisted)
  • Special Investigations Craftsman (Air Force - Enlisted)
  • Special Investigations Helper (Air Force - Enlisted)
  • Special Investigations Journeyman (Air Force - Enlisted)
  • Special Investigations Superintendent (Air Force - Enlisted)
  • Talent Acquisition (Air Force - Enlisted)
  • Talent Acquisition Apprentice (Air Force - Enlisted)
  • Talent Acquisition Craftsman (Air Force - Enlisted)
  • Talent Acquisition Helper (Air Force - Enlisted)
  • Talent Acquisition Journeyman (Air Force - Enlisted)
  • Talent Acquisition Manager (Air Force - Enlisted)
  • Talent Acquisition Superintendent (Air Force - Enlisted)
  • Transient Personnel Unit Officer (Navy - Commissioned or Warrant Officer)

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Charge-Account Clerk
  • Creel Clerk
  • Hospital-Admitting Clerk
  • Outpatient Admitting Clerk
  • Registration Clerk
  • Survey Worker
  • Traffic Checker