Loan Interviewers and Clerks - 43-4131.00

O*NET-SOC Description

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

DOT Titles Included in this O*NET-SOC Code

  • Credit Clerk
  • Disbursement Clerk
  • Loan Interviewer, Mortgage
  • Mortgage Clerk
  • Mortgage Loan Closer
  • Mortgage Loan Processor
  • Mortgage-Closing Clerk

Sample of Occupations in this SOC Family

Related Occupations

Tasks

  • Accept payment on accounts.
  • Answer questions and advise customers regarding loans and transactions.
  • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
  • Check value of customer collateral to be held as loan security.
  • Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.
  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  • Establish credit limits and grant extensions of credit on overdue accounts.
  • File and maintain loan records.
  • Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.
  • Order property insurance or mortgage insurance policies in order to ensure protection against loss on mortgaged property.
  • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  • Present loan and repayment schedules to customers.
  • Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  • Review customer accounts in order to determine whether payments are made on time and that other loan terms are being followed.
  • Schedule and conduct closings of mortgage transactions.
  • Submit loan applications with recommendation for underwriting approval.
  • Verify and examine information and accuracy of loan application and closing documents.

Detailed Work Activities

  • advise clients or customers
  • collect deposit or payment
  • compile data for financial reports
  • complete information on loan forms
  • compute financial data
  • compute property equity
  • compute taxes
  • ensure correct grammar, punctuation, or spelling
  • evaluate customer records
  • examine documents for completeness, accuracy, or conformance to standards
  • fill out business or government forms
  • gather relevant financial data
  • interview customers
  • maintain account records
  • maintain records, reports, or files
  • obtain information from individuals
  • prepare contract documents
  • prepare reports
  • provide customer service
  • review loan applications
  • schedule meetings or appointments
  • understand property documents
  • use computers to enter, access or retrieve data
  • use interviewing procedures
  • use oral or written communication techniques
  • use spreadsheet software
  • use word processing or desktop publishing software
  • verify bank or financial transactions
  • verify information for credit investigations
  • write business correspondence