Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
- Reservations Agent
- Customer Service Agent
- Customer Service Representative (CSR)
- Reservationist
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- Station Agent
- Tour Sales Representative
- Airline Ticket Agent
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- Announce arrival and departure information, using public address systems.
- Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
- Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Confer with customers to determine their service requirements and travel preferences.
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- Announce arrival and departure information, using public address systems.
- Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
- Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Confer with customers to determine their service requirements and travel preferences.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
- Maintain computerized inventories of available passenger space and provide information on space reserved or available.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Open and close information facilities, and keep them clean during operation.
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Prepare customer invoices and accept payment.
- Promote particular destinations, tour packages, and other travel services.
- Provide boarding or disembarking assistance to passengers needing special assistance.
- Provide clients with assistance in preparing required travel documents and forms.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, and maps.
- Trace lost, delayed, or misdirected baggage for customers.
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- answer customer or public inquiries
- answer questions from employees or public
- calculate monetary exchange
- calculate rates for organization's products or services
- collect payment
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- answer customer or public inquiries
- answer questions from employees or public
- calculate monetary exchange
- calculate rates for organization's products or services
- collect payment
- communicate with customers or employees to disseminate information
- compute financial data
- develop travel itinerary
- direct passengers to designated locations
- ensure correct grammar, punctuation, or spelling
- estimate travel rates or expenses
- fill out business or government forms
- identify best itinerary based on knowledge of routes
- inform clients of travel restrictions
- maintain account records
- make travel reservations
- obtain information from individuals
- obtain travel information for clients
- operate business machines
- prepare billing statements
- process or prepare travel forms
- provide clients with travel information
- provide customer service
- provide customers with travel assistance
- provide travel suggestions
- read maps
- read travel rate schedule
- receive customer orders
- request reports or records
- sell insurance policies
- sell products or services
- use computers to enter, access or retrieve data
- use knowledge of international travel regulations
- use knowledge of written communication in sales work
- use passenger rate schedules
- use telephone communication techniques
- write business correspondence
- Air Transportation Specialist (Navy - Enlisted)
No information available.
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- Gate Agent
- Rate Clerk, Passenger
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- Ticketing Clerk
- Tourist-Information Assistant
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- Gate Agent
- Rate Clerk, Passenger
- Reservation Clerk
- Reservations Agent
- Ticket Agent
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- Ticketing Clerk
- Tourist-Information Assistant
- Travel Clerk
- Travel Counselor, Automobile Club
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