Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
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- Answer telephones, and direct calls to appropriate staff.
- Arrange hospital admissions for patients.
- Compile and record medical charts, reports, and correspondence, using typewriter or personal computer.
- Complete insurance and other claim forms.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
- Maintain medical records, technical library and correspondence files.
- Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
- Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records.
- Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
- Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.
- Receive and route messages and documents such as laboratory results to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
- Transcribe recorded messages and practitioners' diagnoses and recommendations into patients' medical records.
- Transmit correspondence and medical records by mail, e-mail, or fax.
- compile data for financial reports
- complete patient insurance forms
- disburse checks to satisfy accounts payable
- distribute correspondence or mail
- ensure correct grammar, punctuation, or spelling
- enter time sheet information
- evaluate importance of incoming telephone calls
- examine documents for completeness, accuracy, or conformance to standards
- fill out business or government forms
- fill out insurance forms
- fill out purchase requisitions
- greet customers, guests, visitors, or passengers
- inventory medical supplies or instruments
- maintain appointment calendar
- maintain dental or medical records
- maintain inventory of office equipment or furniture
- maintain inventory of office forms
- maintain record of organization expenses
- maintain records, reports, or files
- maintain telephone logs
- maintain travel expense accounts
- obtain information from individuals
- post medical insurance billings
- prepare billing statements
- prepare financial reports
- prepare tax reports
- process account invoices
- process medical records
- provide customer service
- reconcile or balance financial records
- route multi-line telephone calls
- take dictation
- take messages
- transcribe spoken or written information
- type document from machine transcription
- type letters or correspondence
- use accounting or bookkeeping software
- use computers to enter, access or retrieve data
- use interviewing procedures
- use oral or written communication techniques
- use secretarial procedures
- use shorthand writing procedures
- use spreadsheet software
- use word processing or desktop publishing software
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