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Medical Secretaries - 43-6013.00

O*NET-SOC Description

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Sample of Reported Job Titles

  • Admissions Coordinator
  • Billing Coordinator
  • Health Unit Coordinator
  • Medical Office Specialist
  • Medical Secretary
  • Patient Coordinator
  • Physician Office Specialist
  • Unit Secretary
  • Unit Support Representative
  • Ward Clerk

SOC Occupation Groups

Related Occupations


  • Answer telephones and direct calls to appropriate staff.
  • Arrange hospital admissions for patients.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
  • Complete insurance or other claim forms.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Maintain medical records, technical library, or correspondence files.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
  • Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
  • Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
  • Transmit correspondence or medical records by mail, e-mail, or fax.

Detailed Work Activities

  • Answer telephones to direct calls or provide information.
  • Collect deposits, payments or fees.
  • Compile data or documentation.
  • Greet customers, patrons, or visitors.
  • Interview employees, customers, or others to collect information.
  • Maintain financial or account records.
  • Maintain medical records.
  • Operate computers or computerized equipment.
  • Operate office equipment.
  • Order materials, supplies, or equipment.
  • Prepare business correspondence.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Refer customers to appropriate personnel.
  • Relay information between personnel.
  • Schedule appointments.
  • Send information, materials or documentation.
  • Transcribe spoken or written information.

Military Crosswalk Titles

No information available.

Apprenticeship Crosswalk Titles

  • Medical Secretary

DOT Crosswalk Titles

  • Medical Secretary