Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
- Administrative Assistant
- Administrative Associate
- Administrative Secretary
- Administrative Specialist
- Administrative Technician
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- Clerk Typist
- Department Secretary
- Office Assistant
- Secretary
- Staff Assistant
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- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Arrange conference, meeting, or travel reservations for office personnel.
- Collect and disburse funds from cash accounts, and keep records of collections and disbursements.
- Complete forms in accordance with company procedures.
- Compose, type, and distribute meeting notes, routine correspondence, and reports.
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- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Arrange conference, meeting, or travel reservations for office personnel.
- Collect and disburse funds from cash accounts, and keep records of collections and disbursements.
- Complete forms in accordance with company procedures.
- Compose, type, and distribute meeting notes, routine correspondence, and reports.
- Conduct searches to find needed information, using such sources as the Internet.
- Coordinate conferences and meetings.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Learn to operate new office technologies as they are developed and implemented.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Mail newsletters, promotional material, or other information.
- Maintain scheduling and event calendars.
- Make copies of correspondence or other printed material.
- Manage projects or contribute to committee or team work.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Order and dispense supplies.
- Prepare and mail checks.
- Provide services to customers, such as order placement or account information.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
- Supervise other clerical staff and provide training and orientation to new staff.
- Take dictation in shorthand or by machine and transcribe information.
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- answer calls using switchboard
- arrange teleconference calls
- assist with business or managerial research
- compile data for financial reports
- compile itinerary of planned meetings or activities
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- answer calls using switchboard
- arrange teleconference calls
- assist with business or managerial research
- compile data for financial reports
- compile itinerary of planned meetings or activities
- develop travel itinerary
- disburse checks to satisfy accounts payable
- distribute correspondence or mail
- document provision of administrative services
- enter time sheet information
- fill out business or government forms
- fill out insurance forms
- fill out purchase requisitions
- greet customers, guests, visitors, or passengers
- maintain administrative services procedures manual
- maintain appointment calendar
- maintain inventory of office equipment or furniture
- maintain inventory of office forms
- maintain job descriptions
- maintain legal forms
- maintain record of organization expenses
- maintain records, reports, or files
- maintain telephone logs
- maintain travel expense accounts
- make travel reservations
- paste up materials to be printed
- perform typing or data entry for extended duration
- prepare billing statements
- prepare contract documents
- prepare corporate minute books
- prepare financial reports
- prepare or maintain employee records
- prepare tax reports
- prepare travel vouchers
- process invoices
- process payroll documents, records, or checks
- provide technical support to computer users
- publicize job openings
- reconcile or balance financial records
- route multi-line telephone calls
- schedule meetings or appointments
- schedule or contract meeting facilities
- schedule real estate closings
- take dictation
- take meeting notes
- take messages
- transcribe spoken or written information
- type document from machine transcription
- type letters or correspondence
- use accounting or bookkeeping software
- use computers to enter, access or retrieve data
- use desktop publishing software
- use oral or written communication techniques
- use shorthand writing procedures
- use spreadsheet software
- use word processing or desktop publishing software
- write business correspondence
- write employee orientation or training materials
- Administrative Specialist (Army - Enlisted)
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- Enlisted Aide (Air Force - Enlisted)
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- Membership Secretary
- School Secretary
- Script Supervisor
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- Secretary
- Social Secretary
- Trust Operations Assistant
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