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Secretaries and Administrative Assistants, Except Legal, Medical, and Executive - 43-6014.00

O*NET-SOC Description

Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Sample of Reported Job Titles

  • Administrative Assistant
  • Administrative Associate
  • Administrative Secretary
  • Administrative Specialist
  • Administrative Technician
  • Clerk Typist
  • Department Secretary
  • Office Assistant
  • Secretary
  • Staff Assistant

SOC Occupation Groups

43-0000 Office and Administrative Support Occupations
43-6000 Secretaries and Administrative Assistants
43-6010 Secretaries and Administrative Assistants
43-6014.00 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Related Occupations

Tasks

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Complete forms in accordance with company procedures.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Create, maintain, and enter information into databases.
  • Develop or maintain internal or external company Web sites.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Learn to operate new office technologies as they are developed and implemented.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Mail newsletters, promotional material, or other information.
  • Maintain scheduling and event calendars.
  • Make copies of correspondence or other printed material.
  • Manage projects or contribute to committee or team work.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Order and dispense supplies.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Prepare and mail checks.
  • Prepare conference or event materials, such as flyers or invitations.
  • Provide services to customers, such as order placement or account information.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Take dictation in shorthand or by machine and transcribe information.
  • Train and assist staff with computer usage.
  • Use computers for various applications, such as database management or word processing.

Detailed Work Activities

  • Answer telephones to direct calls or provide information.
  • Collect deposits, payments or fees.
  • Coordinate operational activities.
  • Develop computer or online applications.
  • Develop organizational policies or programs.
  • Discuss account status or activity with customers or patrons.
  • Distribute incoming mail.
  • Distribute materials to employees or customers.
  • Enter information into databases or software programs.
  • Execute sales or other financial transactions.
  • Greet customers, patrons, or visitors.
  • Issue documentation or identification to customers or employees.
  • Maintain current knowledge related to work activities.
  • Make travel, accommodations, or entertainment arrangements for others.
  • Manage clerical or administrative activities.
  • Operate communications equipment or systems.
  • Operate computers or computerized equipment.
  • Operate office equipment.
  • Order materials, supplies, or equipment.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Prepare employee work schedules.
  • Prepare informational or reference materials.
  • Proofread documents, records, or other files to ensure accuracy.
  • Record information from meetings or other formal proceedings.
  • Record personnel information.
  • Refer customers to appropriate personnel.
  • Report maintenance or equipment problems to appropriate personnel.
  • Route mail to correct destinations.
  • Schedule appointments.
  • Schedule operational activities.
  • Search files, databases or reference materials to obtain needed information.
  • Select resources needed to accomplish tasks.
  • Send information, materials or documentation.
  • Supervise clerical or administrative personnel.
  • Train personnel.

Military Crosswalk Titles

  • Administrative Specialist (Army - Enlisted)
  • Administrative Specialist (Marine Corps - Enlisted)
  • Enlisted Aide (Air Force - Enlisted)
  • Knowledge Operations Management (Air Force - Enlisted)
  • Knowledge Operations Management Apprentice (Air Force - Enlisted)
  • Knowledge Operations Management Craftsman (Air Force - Enlisted)
  • Knowledge Operations Management Helper (Air Force - Enlisted)
  • Knowledge Operations Management Journeyman (Air Force - Enlisted)
  • Personnel Specialist (Navy - Enlisted)
  • Yeoman (Coast Guard - Enlisted)
  • Yeoman (Navy - Enlisted)

Apprenticeship Crosswalk Titles

  • Script Supervisor

DOT Crosswalk Titles

  • Membership Secretary
  • School Secretary
  • Script Supervisor
  • Secretary
  • Social Secretary
  • Trust Operations Assistant