Secretaries, Except Legal, Medical, and Executive - 43-6014.00

O*NET-SOC Description

Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

DOT Titles Included in this O*NET-SOC Code

  • Membership Secretary
  • School Secretary
  • Script Supervisor
  • Secretary
  • Social Secretary
  • Trust Operations Assistant

Sample of Occupations in this SOC Family

Related Occupations

Tasks

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Arrange conferences, meetings, and travel reservations for office personnel.
  • Collect and disburse funds from cash accounts, and keep records of collections and disbursements.
  • Complete forms in accordance with company procedures.
  • Compose, type, and distribute meeting notes, routine correspondence, and reports.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Coordinate conferences and meetings.
  • Establish work procedures and schedules, and keep track of the daily work of clerical staff.
  • Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
  • Learn to operate new office technologies as they are developed and implemented.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Mail newsletters, promotional material, and other information.
  • Maintain scheduling and event calendars.
  • Make copies of correspondence and other printed material.
  • Manage projects, and contribute to committee and team work.
  • Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
  • Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
  • Order and dispense supplies.
  • Prepare and mail checks.
  • Provide services to customers, such as order placement and account information.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
  • Supervise other clerical staff, and provide training and orientation to new staff.
  • Take dictation in shorthand or by machine, and transcribe information.

Detailed Work Activities

  • answer calls using switchboard
  • arrange teleconference calls
  • assist with business or managerial research
  • compile data for financial reports
  • compile itinerary of planned meetings or activities
  • develop travel itinerary
  • disburse checks to satisfy accounts payable
  • distribute correspondence or mail
  • document provision of administrative services
  • enter time sheet information
  • fill out business or government forms
  • fill out insurance forms
  • fill out purchase requisitions
  • greet customers, guests, visitors, or passengers
  • maintain administrative services procedures manual
  • maintain appointment calendar
  • maintain inventory of office equipment or furniture
  • maintain inventory of office forms
  • maintain job descriptions
  • maintain legal forms
  • maintain record of organization expenses
  • maintain records, reports, or files
  • maintain telephone logs
  • maintain travel expense accounts
  • make travel reservations
  • paste up materials to be printed
  • perform typing or data entry for extended duration
  • prepare billing statements
  • prepare contract documents
  • prepare corporate minute books
  • prepare financial reports
  • prepare or maintain employee records
  • prepare tax reports
  • prepare travel vouchers
  • process invoices
  • process payroll documents, records, or checks
  • provide technical support to computer users
  • publicize job openings
  • reconcile or balance financial records
  • route multi-line telephone calls
  • schedule meetings or appointments
  • schedule or contract meeting facilities
  • schedule real estate closings
  • take dictation
  • take meeting notes
  • take messages
  • transcribe spoken or written information
  • type document from machine transcription
  • type letters or correspondence
  • use accounting or bookkeeping software
  • use computers to enter, access or retrieve data
  • use desktop publishing software
  • use oral or written communication techniques
  • use shorthand writing procedures
  • use spreadsheet software
  • use word processing or desktop publishing software
  • write business correspondence
  • write employee orientation or training materials