Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Administration Assistant
- Administrative Assistant
- Clerk
- Office Manager
- Receptionist
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- Secretary
- Office Assistant
- Office Clerk
- Customer Service Representative
- Office Coordinator
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5 of 21 displayed
- Answer telephones, direct calls, and take messages.
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Complete and mail bills, contracts, policies, invoices, or checks.
All 21 displayed
- Answer telephones, direct calls, and take messages.
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Complete and mail bills, contracts, policies, invoices, or checks.
- Complete work schedules, manage calendars, and arrange appointments.
- Compute, record, and proofread data and other information, such as records or reports.
- Count, weight, measure, or organize materials.
- Deliver messages and run errands.
- Inventory and order materials, supplies, and services.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Make travel arrangements for office personnel.
- Monitor and direct the work of lower-level clerks.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Prepare meeting agendas, attend meetings, and record and transcribe minutes.
- Process and prepare documents, such as business or government forms and expense reports.
- Review files, records, and other documents to obtain information to respond to requests.
- Train other staff members to perform work activities, such as using computer applications.
- Troubleshoot problems involving office equipment, such as computer hardware and software.
- Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
5 of 79 displayed
- answer calls using switchboard
- answer customer or public inquiries
- arrange teleconference calls
- assist with business or managerial research
- calculate monetary exchange
All 79 displayed
- answer calls using switchboard
- answer customer or public inquiries
- arrange teleconference calls
- assist with business or managerial research
- calculate monetary exchange
- carry messages or packages
- classify information according to content or purpose
- collate printed materials
- communicate with customers or employees to disseminate information
- compile data for financial reports
- compile itinerary of planned meetings or activities
- complete patient insurance forms
- compute financial data
- date stamp messages, mail, or other information
- develop travel itinerary
- direct and coordinate activities of workers or staff
- disburse checks to satisfy accounts payable
- distribute correspondence or mail
- ensure correct grammar, punctuation, or spelling
- enter time sheet information
- examine documents for completeness, accuracy, or conformance to standards
- fill out business or government forms
- fill out insurance forms
- fill out purchase requisitions
- greet customers, guests, visitors, or passengers
- index information resources
- maintain account records
- maintain appointment calendar
- maintain inventory of office equipment or furniture
- maintain inventory of office forms
- maintain job descriptions
- maintain legal forms
- maintain record of organization expenses
- maintain records, reports, or files
- maintain telephone logs
- maintain travel expense accounts
- manage inventories or supplies
- measure, weigh, or count products or materials
- obtain information from individuals
- operate business machines
- operate calculating devices
- operate duplicating equipment
- organize legal information or records
- perform office equipment maintenance not requiring service call
- prepare bank deposits
- prepare meeting agenda
- prepare or maintain employee records
- prepare tax reports
- prepare travel vouchers
- process account invoices
- process invoices
- process medical records
- process payroll documents, records, or checks
- proofread printed or written material
- provide customer service
- receive or disburse cash related to payments received
- resolve customer or public complaints
- route multi-line telephone calls
- schedule employee work hours
- schedule meetings or appointments
- select software for clerical activities
- sell products or services
- sort books, publications, or other items
- sort mail letters or packages
- take dictation
- take messages
- transcribe spoken or written information
- type document from machine transcription
- type letters or correspondence
- understand technical operating, service or repair manuals
- use accounting or bookkeeping software
- use computers to enter, access or retrieve data
- use library or online Internet research techniques
- use oral or written communication techniques
- use relational database software
- use spreadsheet software
- use telephone communication techniques
- use word processing or desktop publishing software
- write business correspondence
4 of 19 displayed
- Administrative Clerk (Marine Corps - Enlisted)
- Administrative Specialist (Army - Enlisted)
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- Personnel Helper (Air Force - Enlisted)
- Personnel Journeyman (Air Force - Enlisted)
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All 19 displayed
- Administrative Clerk (Marine Corps - Enlisted)
- Administrative Specialist (Army - Enlisted)
- Administrative Specialist (Marine Corps - Enlisted)
- Chaplain Assistant (Army - Enlisted)
- Cryptologic Technician (Administrative) (Navy - Enlisted)
- Cryptologic Technician Administrative (Navy - Enlisted)
- Cryptologic Technician Administrative NEC (Navy - Enlisted)
- Education Assistant (Marine Corps - Enlisted)
- Personnel Apprentice (Air Force - Enlisted)
- Personnel Clerk (Marine Corps - Enlisted)
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- Personnel Helper (Air Force - Enlisted)
- Personnel Journeyman (Air Force - Enlisted)
- Personnel Specialist (Navy - Enlisted)
- Religious Program Specialist (Navy - Enlisted)
- Religious Program Specialist Basic (Navy - Enlisted)
- Special Technical Operations (STO) Chief (Marine Corps - Enlisted)
- Special Technical Operations Marine (Marine Corps - Enlisted)
- Yeoman (Navy - Enlisted)
- Yeoman Basic (Navy - Enlisted)
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4 of 73 displayed
- Administrative Clerk
- Admissions Evaluator
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- Insurance Clerk
- Laboratory Clerk
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All 73 displayed
- Administrative Clerk
- Admissions Evaluator
- Agent-Licensing Clerk
- Animal-Hospital Clerk
- Animal-Shelter Clerk
- Attendance Clerk
- Auction Assistant
- Blood-Donor-Unit Assistant
- Board Attendant
- Broadcast Checker
- Calendar-Control Clerk, Blood Bank
- Car Distributor
- Career-Guidance Technician
- Charter
- Circulation Clerk
- Clerk, General
- Clerk, Telegraph Service
- Code and Test Clerk
- Congressional-District Aide
- Contract Clerk, Automobile
- Control Clerk, Auditing
- Copyright Expert
- Credit Card Control Clerk
- Credit Clerk, Blood Bank
- Credit-Card Clerk
- Cutter-and-Paster, Press Clippings
- Data-Examination Clerk
- Diet Clerk
- Document Preparer, Microfilming
- Election Clerk
- Examination Proctor
- Fingerprint Clerk I
- Floor-Space Allocator
- Grading Clerk
- Greige-Goods Marker
- History-Card Clerk
- Identification Clerk
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- Insurance Clerk
- Laboratory Clerk
- Laundry Clerk
- Lost-and-Found Clerk
- Lost-Charge-Card Clerk
- Map Clerk
- Media Clerk
- Melter Clerk
- News Assistant
- Order Caller
- Police Aide
- Police Clerk
- Prize Coordinator
- Process Server
- Proof-Machine Operator
- Property Clerk
- Property Coordinator
- Property-Assessment Monitor
- Radio-Message Router
- Reader
- Real-Estate Clerk
- Reinsurance Clerk
- Returned-Telephone-Equipment Appraiser
- Router
- Sorter
- Stubber
- Test Technician
- Throw-Out Clerk
- Traffic Clerk
- Train Clerk
- Trip Follower
- Underwriting Clerk
- Unit Clerk
- Weather Clerk
- Wrong-Address Clerk
- Yard Clerk
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