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Telecommunications Equipment Installers and Repairers, Except Line Installers - 49-2022.00

O*NET-SOC Description

Install, set-up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

Sample of Reported Job Titles

  • Central Office Technician
  • Install / Repair Technician
  • Service Technician
  • Installer
  • Telecommunications Technician
  • Customer Service Technician (CST)
  • Combination Technician
  • Field Technician
  • Communications Technician
  • Outside Plant Technician

SOC Occupation Groups

Related Occupations

Tasks

  • Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
  • Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  • Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  • Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  • Clean and maintain tools, test equipment, and motor vehicles.
  • Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
  • Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.
  • Collaborate with other workers to locate and correct malfunctions.
  • Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  • Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  • Designate cables available for use.
  • Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
  • Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
  • Dig holes or trenches as necessary for equipment installation and access.
  • Drive crew trucks to and from work areas.
  • Enter codes needed to correct electronic switching system programming.
  • Examine telephone transmission facilities to determine requirements for new or additional telephone services.
  • Inspect equipment on a regular basis to ensure proper functioning.
  • Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
  • Install updated software, and programs that maintain existing software or provide requested features such as time-correlated call routing.
  • Maintain computer and manual records pertaining to facilities and equipment.
  • Measure distances from landmarks to identify exact installation sites for equipment.
  • Note differences in wire and cable colors so that work can be performed correctly.
  • Perform database verifications, using computers.
  • Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.
  • Place intercept circuits on terminals to handle vacant lines in central office installations.
  • Program computerized switches and switchboards to provide requested features.
  • Provide input into the design and manufacturing of new equipment.
  • Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
  • Remove and remake connections to change circuit layouts, following work orders or diagrams.
  • Remove and replace plug-in circuit equipment.
  • Remove loose wires and other debris after work is completed.
  • Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
  • Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  • Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.
  • Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
  • Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  • Test connections to ensure that power supplies are adequate and that communications links function.
  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.

Detailed Work Activities

  • Adjust equipment to ensure optimal performance.
  • Advise others on issues related to repairs, installation, or equipment design.
  • Analyze test or performance data to assess equipment operation.
  • Assemble electrical components, subsystems, or systems.
  • Clean equipment, parts, or tools to repair or maintain them in good working order.
  • Clean work areas.
  • Climb equipment or structures to access work areas.
  • Confer with coworkers to resolve equipment problems.
  • Connect electrical components or equipment.
  • Determine types of equipment, tools, or materials needed for jobs.
  • Dig holes or trenches.
  • Document operational activities.
  • Drive trucks or other vehicles to or at work sites.
  • Enter codes or other information into computers.
  • Explain use of products or services.
  • Gather information about work conditions or locations.
  • Inspect telecommunications equipment to identify problems.
  • Install electrical components, equipment, or systems.
  • Install programs onto computer or computer-controlled equipment.
  • Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities.
  • Lubricate equipment to allow proper functioning.
  • Maintain work equipment or machinery.
  • Paint surfaces or equipment.
  • Read technical information needed to perform maintenance or repairs.
  • Repair electrical components.
  • Repair electronic equipment.
  • Rewire electrical or electronic systems.
  • Run wiring to connect equipment.
  • Service vehicles to maintain functionality.
  • Test communications equipment to ensure proper functioning.
  • Test electrical circuits or components for proper functioning.
  • Troubleshoot equipment or systems operation problems.

Military Crosswalk Titles

  • Advanced Integrated Voice Communication Network (IVCN) Maintenance Technician (Navy - Enlisted)
  • AN/MSC-63A Maintenance Technician (Marine Corps - Enlisted)
  • AN/STC-3(V) Integrated Voice Communications System (IVCS) Maintenance Technician (Navy - Enlisted)
  • Auxiliary Electrician (Navy - Enlisted)
  • Basic Communications Marine (Marine Corps - Enlisted)
  • Basic Ground Electronics Maintenance Marine (Marine Corps - Enlisted)
  • Basic Integrated Voice Communication Network (IVCN) Maintenance Technician (Navy - Enlisted)
  • Cable Systems Installer-Maintainer (Army - Enlisted)
  • Cannon Fire Direction Specialist (Army - Enlisted)
  • Central Office Exchange Technician (Navy - Enlisted)
  • Client Systems Apprentice (Air Force - Enlisted)
  • Client Systems Craftsman (Air Force - Enlisted)
  • Client Systems Helper (Air Force - Enlisted)
  • Client Systems Journeyman (Air Force - Enlisted)
  • Communications Electronics Equipment Installer (Navy - Enlisted)
  • Communications Security Equipment Repairer (Army - Enlisted)
  • Communications Systems Circuit Controller (Army - Enlisted)
  • Communications Systems/Circuit Controller (Army - Enlisted)
  • Computer/Automation Systems Repairer (Army - Enlisted)
  • Construction Wireman (Marine Corps - Enlisted)
  • Digital Wideband Repairer (Marine Corps - Enlisted)
  • Digital Wideband Technician (Marine Corps - Enlisted)
  • Electronic Switching Equipment Technician (Marine Corps - Enlisted)
  • Electronic Switching Operator/Maintainer (DTC) (Marine Corps - Enlisted)
  • Electronic Warfare Specialist (Army - Enlisted)
  • Electronics Communications Technician (Navy - Enlisted)
  • Field Artillery (FA) Firefinder Radar Operator (Army - Enlisted)
  • Field Artillery Automated Tactical Data System Specialist (Army - Enlisted)
  • Fire Control Technician (Navy - Enlisted)
  • Fire Controlman (Navy - Enlisted)
  • Fire Support Specialist (Army - Enlisted)
  • Fleet Satellite Terminal Technician (Marine Corps - Enlisted)
  • FLTSATCOM (CUDIXS/DAMA-NAVCOMMSTA) Maintenance Technician (Navy - Enlisted)
  • Information Systems Technician (Coast Guard - Enlisted)
  • Information Technology Technician (Navy - Enlisted)
  • Interior Communication Administrator (Navy - Enlisted)
  • Interior Communication Operator (Navy - Enlisted)
  • Microwave Systems Operator-Maintainer (Army - Enlisted)
  • Multichannel Transmission Systems Operator-Maintainer (Army - Enlisted)
  • Multiple Launch Rocket System (MLRS) Operations/Fire Direction Specialist (Army - Enlisted)
  • Multiple Launch Rocket System (MLRS)/High Mobility Artillery Rocket System (HIMARS) Crewmember (Army - Enlisted)
  • NAMTS Interior Communication Repair Technician, FFG-7 Class Specialization (Navy - Enlisted)
  • NAMTS Interior Communication Repair Technician, IVCS (STC-2(V)) Specialization (Navy - Enlisted)
  • Network Switching Systems Operator-Maintainer (Army - Enlisted)
  • Network Systems Maintenance Technician (Navy - Enlisted)
  • Satellite Communications Systems Operator-Maintainer (Army - Enlisted)
  • Secure Communications Systems Apprentice (Air Force - Enlisted)
  • Secure Communications Systems Helper (Air Force - Enlisted)
  • Secure Communications Systems Journeyman (Air Force - Enlisted)
  • Ship's Service Telephone System (Dimension 2000) PBX Repairman (Navy - Enlisted)
  • Special Forces Communications Sergeant (Army - Enlisted)
  • Special Warfare Boat Operator (Navy - Enlisted)
  • SSN Radio Frequency (RF)Equipment Operator (Navy - Enlisted)
  • Switching Central Repairer (Army - Enlisted)
  • Tactical Automated Fire Control Systems Specialist (Army - Enlisted)
  • Tactical Switching Operator (Marine Corps - Enlisted)
  • Tactical Wire Operations Specialist (Army - Enlisted)
  • Technical Control Chief (Marine Corps - Enlisted)
  • Technical Controller (Marine Corps - Enlisted)
  • Telecommunications Operator-Maintainer (Army - Enlisted)
  • Telephone Systems/Personal Computer Repairer (Marine Corps - Enlisted)
  • Telephone Technician (Coast Guard - Enlisted)
  • Telephone Technician (Marine Corps - Enlisted)
  • Telephone Technician - Inside (Coast Guard - Enlisted)
  • Teletypewriter Equipment Repairer (Army - Enlisted)
  • Transportable Automatic Switching Systems Operator/Maintainer (Army - Enlisted)
  • Unit Level Circuit Switch (ULCS) Operator/Maintainer (Marine Corps - Enlisted)
  • Visual Imagery and Intrusion Detection Systems Journeyman (Air Force - Enlisted)
  • Voice Network Systems Apprentice (Air Force - Enlisted)
  • Voice Network Systems Craftsman (Air Force - Enlisted)
  • Voice Network Systems Helper (Air Force - Enlisted)
  • Voice Network Systems Journeyman (Air Force - Enlisted)
  • Wire Systems Equipment Repairer (Army - Enlisted)

Apprenticeship Crosswalk Titles

  • Automatic-Equipment Technician
  • Central-Office Installer
  • Central-Office Repairer
  • Electronic Systems Technician
  • Equipment Installer (Telephone and Telegraph)
  • Maintenance Mechanic, Telephone
  • Private-Branch-Exchange Installer
  • Private-Branch-Exchange Repairer
  • Sound Technician
  • Station Installer-and-Repairer
  • Technician, Submarine Cable Equipment
  • Telecommunications Technician

DOT Crosswalk Titles

  • Antenna Installer
  • Antenna Installer, Satellite Communications
  • Automatic-Equipment Technician
  • Cable Television Line Technician
  • Central-Office Installer
  • Central-Office Repairer
  • Data Communications Technician
  • Electrician, Office
  • Equipment Installer
  • Facility Examiner
  • Frame Wirer
  • Instrument Repairer
  • Maintenance Mechanic, Telephone
  • Private-Branch-Exchange Installer
  • Private-Branch-Exchange Repairer
  • Public-Address Servicer
  • Rigger
  • Sound Technician
  • Station Installer-and-Repairer
  • Technician, Plant and Maintenance
  • Technician, Submarine Cable Equipment
  • Telecommunications Technician
  • Telegraph-Plant Maintainer