Skip navigation

Occupation information matching Computer Technician
43-4051.00   Customer Service Representatives

O*NET SOC Title
Lay Titles
O*NET SOC Description
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
O*NET SOC Tasks
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Detailed Work Activities