Storage and Distribution Managers - 11-3071.02

O*NET-SOC Description

Plan, direct, and coordinate the storage and distribution operations within an organization or the activities of organizations that are engaged in storing and distributing materials and products.

DOT Titles Included in this O*NET-SOC Code

  • Dispatcher, Chief I
  • Dispatcher, Chief II
  • Import-Export Agent
  • Manager, Bulk Plant
  • Manager, Telegraph Office
  • Manager, Warehouse
  • Operations Manager
  • Superintendent, Ammunition Storage
  • Superintendent, Compressor Stations
  • Superintendent, Distribution II
  • Superintendent, Measurement
  • Superintendent, Pipelines
  • Superintendent, Water-And-Sewer Systems
  • Supervisor, Sewer System
  • Supervisor, Waterworks

Sample of Occupations in this SOC Family

Related Occupations

Tasks

  • Advise sales and billing departments of transportation charges for customers' accounts.
  • Arrange for necessary shipping documentation, and contact customs officials to effect release of shipments.
  • Arrange for storage facilities when required.
  • Confer with department heads to coordinate warehouse activities, such as production, sales, records control, and purchasing.
  • Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
  • Develop and implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.
  • Evaluate freight costs and the inventory costs associated with transit times to ensure that costs are appropriate.
  • Evaluate locations for new warehouses and distribution networks to determine their potential usefulness.
  • Examine invoices and shipping manifests for conformity to tariff and customs regulations.
  • Examine products or materials to estimate quantities or weight and type of container required for storage or transport.
  • Inspect physical conditions of warehouses, vehicle fleets and equipment, and order testing, maintenance, repair, or replacement as necessary.
  • Interview, select, and train warehouse and supervisory personnel.
  • Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated.
  • Negotiate with carriers, warehouse operators and insurance company representatives for services and preferential rates.
  • Participate in setting transportation and service rates.
  • Plan, develop, and implement warehouse safety and security programs and activities.
  • Prepare and manage departmental budgets.
  • Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
  • Respond to customers' or shippers' questions and complaints regarding storage and distribution services.
  • Review invoices, work orders, consumption reports, and demand forecasts to estimate peak delivery periods and to issue work assignments.
  • Schedule and monitor air or surface pickup, delivery, or distribution of products or materials.
  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
  • Track and trace goods while they are en route to their destinations, expediting orders when necessary.

Detailed Work Activities

  • adhere to safety procedures
  • analyze operational or management reports or records
  • analyze organizational operating practices or procedures
  • answer customer or public inquiries
  • arrange delivery schedules
  • assign work to staff or employees
  • call on customers to solicit new business
  • communicate technical information
  • conduct or attend staff meetings
  • confer with other departmental heads to coordinate activities
  • develop maintenance schedules
  • develop policies, procedures, methods, or standards
  • develop safety regulations
  • direct and coordinate activities of workers or staff
  • ensure compliance with government regulations
  • evaluate information from employment interviews
  • evaluate performance of employees or contract personnel
  • examine documents for completeness, accuracy, or conformance to standards
  • hire, discharge, transfer, or promote workers
  • inspect products or systems for regulatory compliance
  • inspect property to determine damages
  • interview job applicants
  • investigate customer complaints
  • maintain safe work environment
  • measure, weigh, or count products or materials
  • monitor facilities or equipment
  • negotiate business contracts
  • orient new employees
  • oversee execution of organizational or program policies
  • prepare reports
  • provide customer service
  • purchase property management or maintenance equipment or supplies
  • resolve customer or public complaints
  • schedule air or surface pickup, delivery, or distribution of product
  • schedule facility or property maintenance
  • schedule work to meet deadlines
  • use conflict resolution techniques
  • use negotiation techniques
  • use oral or written communication techniques
  • use weighing or measuring devices in transportation
  • write administrative procedures services manual
  • write business correspondence