Supervise work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

• Butler
• Executive Housekeeper
• Housekeeper
• Housekeeper, Home
• Supervisor, Home Restoration Service
• Supervisor, Janitorial Services
• Supervisor, Maintenance

• Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
• Check equipment to ensure that it is in working order.
• Confer with staff to resolve performance and personnel problems, and to discuss company policies.
• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
• Direct activities for stopping the spread of infections in facilities such as hospitals.
• Establish and implement operational standards and procedures for the departments supervised.
• Evaluate employee performance and recommend personnel actions such as promotions, transfers, and dismissals.
• Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
• Inspect and evaluate the physical condition of facilities to determine the type of work required.
• Inspect work performed to ensure that it meets specifications and established standards.
• Instruct staff in work policies and procedures, and the use and maintenance of equipment.
• Inventory stock to ensure that supplies and equipment are available in adequate amounts.
• Investigate complaints about service and equipment, and take corrective action.
• Issue supplies and equipment to workers.
• Maintain required records of work hours, budgets, payrolls, and other information.
• Perform financial tasks, such as estimating costs and preparing and managing budgets.
• Perform or assist with cleaning duties as necessary.
• Plan and prepare employee work schedules.
• Prepare reports on activity, personnel, and information such as occupancy, hours worked, facility usage, work performed, and departmental expenses.
• Recommend changes that could improve service and increase operational efficiency.
• Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Screen job applicants, and hire new employees.
• Select and order or purchase new equipment, supplies, or furnishings.
• Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
• Supervise in-house services such as laundries, maintenance and repair, dry cleaning, or valet services.

• analyze operational or management reports or records
• assign work to staff or employees
• clean rooms or work areas
• conduct or attend staff meetings
• conduct training for personnel
• confer with other departmental heads to coordinate activities
• demonstrate or explain assembly or use of equipment
• direct and coordinate activities of workers or staff
• establish employee performance standards
• estimate materials or labor requirements
• forecast departmental personnel requirements
• hire, discharge, transfer, or promote workers
• inspect facilities to determine repair or replacement needs
• interview job applicants
• inventory stock to ensure adequate supplies
• investigate customer complaints
• issue supplies, materials, or equipment
• maintain production or work records
• monitor worker performance
• orient new employees
• oversee work progress to verify safety or conformance to standards
• prepare or maintain employee records
• prepare reports
• purchase furnishings, artworks, or accessories
• purchase housekeeping or cleaning supplies or equipment
• recommend improvements to work methods or procedures
• recommend personnel actions, such as promotions, transfers, and dismissals
• recommend purchase or repair of furnishings or equipment
• resolve customer or public complaints
• resolve or assist workers to resolve work problems
• resolve personnel problems or grievances
• schedule employee work hours
• use oral or written communication techniques
• use power mower