More information from O*NET OnLine:

First-Line Supervisors of Housekeeping and Janitorial Workers - 37-1011.00

O*NET-SOC Description

Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

Sample of Reported Job Titles

Building Services Supervisor
Buildings and Grounds Supervisor
Custodian Supervisor
Environmental Services Supervisor (EVS)
Executive Housekeeper

Housekeeping Supervisor
Janitorial Supervisor
Laundry Supervisor
Maintenance Supervisor

SOC Occupation Groups

37-0000	Building and Grounds Cleaning and Maintenance Occupations
37-1000	Supervisors of Building and Grounds Cleaning and Maintenance Workers
37-1010	First-Line Supervisors of Building and Grounds Cleaning and Maintenance Workers
37-1011.00	First-Line Supervisors of Housekeeping and Janitorial Workers

Related Occupations

35-1012.00	First-Line Supervisors of Food Preparation and Serving Workers Bright Outlook
37-1012.00	First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers
39-1014.00	First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
39-1022.00	First-Line Supervisors of Personal Service Workers
43-1011.00	First-Line Supervisors of Office and Administrative Support Workers
47-1011.00	First-Line Supervisors of Construction Trades and Extraction Workers
49-1011.00	First-Line Supervisors of Mechanics, Installers, and Repairers
51-1011.00	First-Line Supervisors of Production and Operating Workers
53-1042.00	First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
53-1044.00	First-Line Supervisors of Passenger Attendants

Tasks

Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
Check and maintain equipment to ensure that it is in working order.
Confer with staff to resolve performance and personnel problems, and to discuss company policies.
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
Direct activities for stopping the spread of infections in facilities, such as hospitals.
Establish and implement operational standards and procedures for the departments supervised.
Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals.
Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
Inspect and evaluate the physical condition of facilities to determine the type of work required.
Inspect work performed to ensure that it meets specifications and established standards.
Instruct staff in work policies and procedures, and the use and maintenance of equipment.
Inventory stock to ensure that supplies and equipment are available in adequate amounts.
Investigate complaints about service and equipment, and take corrective action.
Issue supplies and equipment to workers.
Maintain required records of work hours, budgets, payrolls, and other information.
Perform financial tasks, such as estimating costs and preparing and managing budgets.
Perform grounds maintenance tasks, such as removing snow and mowing the lawn.
Perform or assist with cleaning duties as necessary.
Plan and prepare employee work schedules.
Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses.
Recommend changes that could improve service and increase operational efficiency.
Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.
Screen job applicants, and hire new employees.
Select and order or purchase new equipment, supplies, or furnishings.
Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.

Detailed Work Activities

Arrange maintenance activities.
Clean facilities or sites.
Confer with coworkers to coordinate maintenance or cleaning activities.
Determine resource needs.
Distribute supplies to workers.
Document work hours or activities.
Establish work standards.
Estimate maintenance service requirements or costs.
Evaluate current or prospective maintenance employees.
Inspect buildings or grounds to determine condition.
Inspect work to ensure standards are met.
Instruct staff in work policies or procedures.
Inventory materials or equipment.
Investigate work related complaints to determine corrective actions.
Maintain equipment or systems to ensure proper functioning.
Plan employee work schedules.
Recommend changes or corrective procedures.
Recommend organizational process or policy changes.
Remove snow.
Select equipment, materials, or supplies for cleaning or maintenance activities.
Supervise maintenance workers.