Interview persons desiring to open bank accounts. Explain banking services available to prospective customers and assist them in preparing application form.

• Customer Service Representative
• Safe-Deposit-Box Rental Clerk

• Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
• Collect and record customer deposits and fees, and issue receipts using computers.
• Compile information about new accounts, enter account information into computers, and file related forms or other documents.
• Duplicate records for distribution to branch offices.
• Execute wire transfers of funds.
• Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
• Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
• Investigate and correct errors upon customers' request, according to customer and bank records.
• Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
• Obtain credit records from reporting agencies.
• Perform foreign currency transactions and sell traveler's checks.
• Perform teller duties as required.
• Refer customers to appropriate bank personnel to meet their financial needs.
• Schedule repairs for locks on safe-deposit boxes.

• answer customer or public inquiries
• collect deposit or payment
• collect fees
• detect discrepancies on records or reports
• explain credit application information
• explain rules, policies or regulations
• fill out business or government forms
• greet customers, guests, visitors, or passengers
• interview customers
• maintain records, reports, or files
• obtain information from individuals
• provide clerical assistance to customers or patients
• provide customer service
• receive or disburse cash related to payments received
• request reports or records
• resolve customer or public complaints
• use computers to enter, access or retrieve data
• use interviewing procedures