Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
- Collector
- Patient Account Representative
- Debt Collector
- Account Representative
- Collections Manager
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- Credit Clerk
- Patient Access Specialist
- Telephone Collector
- Accounts Receivable Specialist
- Biller
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 All 10 displayed
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5 of 15 displayed
- Advise customers of necessary actions and strategies for debt repayment.
- Answer customer questions regarding problems with their accounts.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
- Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
All 15 displayed
- Advise customers of necessary actions and strategies for debt repayment.
- Answer customer questions regarding problems with their accounts.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
- Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Negotiate credit extensions when necessary.
- Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.
- Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
- Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
- Receive payments and post amounts paid to customer accounts.
- Record information about financial status of customers and status of collection efforts.
- Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
- Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
5 of 13 displayed
- advise clients or customers
- collect overdue bills
- collect payment
- confer with customer to review terms of credit or payment plan
- drive automobile, van, or light truck
All 13 displayed
- advise clients or customers
- collect overdue bills
- collect payment
- confer with customer to review terms of credit or payment plan
- drive automobile, van, or light truck
- locate persons ( skip tracing )
- maintain account records
- maintain records, reports, or files
- negotiate payment arrangements with customers
- obtain information from individuals
- type letters or correspondence
- use computers to enter, access or retrieve data
- use interviewing procedures
No information available.
No information available.
- Collection Clerk
- Collector
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