Social and Human Service Assistants - 21-1093.00

O*NET-SOC Description

Assist professionals from a wide variety of fields, such as psychology, rehabilitation, or social work, to provide client services, as well as support for families. May assist clients in identifying available benefits and social and community services and help clients obtain them. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or adult daycare.

DOT Titles Included in this O*NET-SOC Code

  • Case Aide
  • Food-Management Aide
  • Management Aide
  • Social-Services Aide

Sample of Occupations in this SOC Family

Related Occupations

Tasks

  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
  • Assist clients with preparation of forms, such as tax or rent forms.
  • Assist in locating housing for displaced individuals.
  • Assist in planning of food budget, using charts and sample budgets.
  • Care for children in client's home during client's appointments.
  • Consult with supervisor concerning programs for individual families.
  • Demonstrate use and care of equipment for tenant use.
  • Explain rules established by owner or management, such as sanitation and maintenance requirements, and parking regulations.
  • Inform tenants of facilities, such as laundries and playgrounds.
  • Interview individuals and family members to compile information on social, educational, criminal, institutional, or drug history.
  • Keep records and prepare reports for owner or management concerning visits with clients.
  • Meet with youth groups to acquaint them with consequences of delinquent acts.
  • Monitor free, supplementary meal program to ensure cleanliness of facility and that eligibility guidelines are met for persons receiving meals.
  • Observe and discuss meal preparation and suggest alternate methods of food preparation.
  • Observe clients' food selections and recommend alternate economical and nutritional food choices.
  • Oversee day-to-day group activities of residents in institution.
  • Provide information and refer individuals to public or private agencies or community services for assistance.
  • Submit reports and review reports or problems with superior.
  • Transport and accompany clients to shopping areas or to appointments, using automobile.
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements and procedures.

Detailed Work Activities

  • advise clients on financial matters
  • advise clients or customers
  • advise families with household problems
  • attend to or care for children
  • communicate visually or verbally
  • compile data related to social service programs
  • coordinate social service activities with resource providers
  • demonstrate or explain assembly or use of equipment
  • determine program eligibility
  • determine social service program status
  • empathize with others during counseling or related services
  • explain rules, policies or regulations
  • fill out business or government forms
  • maintain awareness of social trends
  • make presentations
  • manage detailed case records in a social work setting
  • motivate people
  • obtain financial information from individuals
  • obtain information from clients, customers, or patients
  • prepare reports
  • provide information about facilities
  • record client's personal data
  • relate to clients' socioeconomic conditions
  • teach correct eating habits
  • teach food or nutrition principles
  • use computers to enter, access or retrieve data
  • use interpersonal communication techniques
  • use interviewing procedures
  • use knowledge of food handling rules
  • use teaching techniques
  • work with persons with mental disabilities or illnesses