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Social and Human Service Assistants - 21-1093.00

O*NET-SOC Description

Assist in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

Sample of Reported Job Titles

  • Advocate
  • Caseworker
  • Community Coordinator
  • Family Support Worker
  • Home based Assistant
  • Human Services Program Specialist
  • Mental Health Technician
  • Outreach Specialist
  • Social Services Assistant
  • Social Work Associate

SOC Occupation Groups

Related Occupations


  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
  • Assist clients with preparation of forms, such as tax or rent forms.
  • Assist in locating housing for displaced individuals.
  • Assist in planning food budgets, using charts or sample budgets.
  • Consult with supervisor concerning programs for individual families.
  • Demonstrate use and care of equipment for tenant use.
  • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
  • Inform tenants of facilities, such as laundries or playgrounds.
  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
  • Keep records or prepare reports for owner or management concerning visits with clients.
  • Meet with youth groups to acquaint them with consequences of delinquent acts.
  • Observe and discuss meal preparation and suggest alternate methods of food preparation.
  • Observe clients' food selections and recommend alternate economical and nutritional food choices.
  • Oversee day-to-day group activities of residents in institution.
  • Provide information or refer individuals to public or private agencies or community services for assistance.
  • Submit reports and review reports or problems with superior.
  • Transport and accompany clients to shopping areas or to appointments, using automobile.
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.

Detailed Work Activities

  • Advise clients or community groups on health issues.
  • Assist clients in handling details of daily life.
  • Collaborate with other professionals to assess client needs or plan treatments.
  • Explain regulations, policies, or procedures.
  • Help clients get needed services or resources.
  • Interview clients to gather information about their backgrounds, needs, or progress.
  • Maintain social services program records.
  • Monitor nutrition related activities of individuals or groups.
  • Present social services program information to the public.
  • Refer clients to community or social service programs.
  • Teach life skills or strategies to clients or their families.
  • Transport clients to appointments.
  • Visit individuals in their homes to provide support or information.
  • Write reports or evaluations.

Military Crosswalk Titles

  • Airman and Family Readiness Center Readiness NCO (Air Force - Enlisted)
  • Mental Health Service (Air Force - Enlisted)
  • Mental Health Service Apprentice (Air Force - Enlisted)
  • Mental Health Service Craftsman (Air Force - Enlisted)
  • Mental Health Service Helper (Air Force - Enlisted)
  • Mental Health Service Journeyman (Air Force - Enlisted)
  • Mental Health Service Superintendent (Air Force - Enlisted)
  • Religious Affairs Specialist (Army - Enlisted)
  • Religious Program Specialist (Navy - Enlisted)

Apprenticeship Crosswalk Titles

  • Direct Support Specialist

DOT Crosswalk Titles

  • Case Aide
  • Food-Management Aide
  • Management Aide
  • Social-Services Aide