Retail Salespersons - 41-2031.00

O*NET-SOC Description

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel in a retail establishment.

DOT Titles Included in this O*NET-SOC Code

  • Hearing Aid Specialist
  • Layaway Clerk
  • Platform Attendant
  • Sales Attendant
  • Sales Clerk
  • Sales Representative, Boats and Marine Supplies
  • Salesperson, Art Objects
  • Salesperson, Automobile Accessories
  • Salesperson, Automobiles
  • Salesperson, Books
  • Salesperson, China and Silverware
  • Salesperson, Corsets
  • Salesperson, Cosmetics and Toiletries
  • Salesperson, Curtains and Draperies
  • Salesperson, Electric Motors
  • Salesperson, Floor Coverings
  • Salesperson, Flowers
  • Salesperson, Flying Squad
  • Salesperson, Furniture
  • Salesperson, Furs
  • Salesperson, General Hardware
  • Salesperson, General Merchandise
  • Salesperson, Horticultural and Nursery Products
  • Salesperson, Household Appliances
  • Salesperson, Infants' and Children's Wear
  • Salesperson, Jewelry
  • Salesperson, Leather-and-Suede Apparel-and-Accessories
  • Salesperson, Men's and Boys' Clothing
  • Salesperson, Men's Furnishings
  • Salesperson, Millinery
  • Salesperson, Musical Instruments and Accessories
  • Salesperson, Orthopedic Shoes
  • Salesperson, Pets and Pet Supplies
  • Salesperson, Phonograph Records and Tape Recordings
  • Salesperson, Photographic Supplies and Equipment
  • Salesperson, Pianos and Organs
  • Salesperson, Sewing Machines
  • Salesperson, Sheet Music
  • Salesperson, Shoes
  • Salesperson, Sporting Goods
  • Salesperson, Stamps or Coins
  • Salesperson, Stereo Equipment
  • Salesperson, Toy Trains and Accessories
  • Salesperson, Trailers and Motor Homes
  • Salesperson, Wigs
  • Salesperson, Women's Apparel and Accessories
  • Salesperson, Yard Goods

Sample of Occupations in this SOC Family

Related Occupations

Tasks

  • Answer questions regarding the store and its merchandise.
  • Bag or package purchases, and wrap gifts.
  • Clean shelves, counters, and tables.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Demonstrate use or operation of merchandise.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Estimate and quote trade-in allowances.
  • Estimate cost of repair or alteration of merchandise.
  • Estimate quantity and cost of merchandise required, such as paint or floor covering.
  • Exchange merchandise for customers and accept returns.
  • Greet customers and ascertain what each customer wants or needs.
  • Help customers try on or fit merchandise.
  • Inventory stock and requisition new stock.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Place special orders or call other stores to find desired items.
  • Prepare merchandise for purchase or rental.
  • Prepare sales slips or sales contracts.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Rent merchandise to customers.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
  • Ticket, arrange and display merchandise to promote sales.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

Detailed Work Activities

  • advise clients or customers
  • answer customer or public inquiries
  • arrange merchandise display
  • assemble advertising displays
  • authorize credit charges
  • calculate rates for organization's products or services
  • clean rooms or work areas
  • collect deposit or payment
  • demonstrate goods or services
  • determine specifications
  • estimate cost for repair services
  • estimate materials or labor requirements
  • examine garment fit on customer or cast member
  • greet customers, guests, visitors, or passengers
  • identify best product for customer's needs
  • inspect merchandise to determine value
  • inspect products or materials for damage, defects, or shortages
  • maintain records, reports, or files
  • manage inventories or supplies
  • measure customer for size
  • measure, weigh, or count products or materials
  • obtain information from individuals
  • prepare bank deposits
  • price merchandise
  • process credit transaction
  • provide customer service
  • rent item to customer
  • sell insurance policies
  • sell merchandise
  • stock or organize goods
  • use cash registers
  • use computers to enter, access or retrieve data
  • use industry terms or concepts
  • use knowledge of metric system
  • use knowledge of sales contracts
  • use oral or written communication techniques
  • use sales techniques
  • wrap products