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Retail Salespersons - 41-2031.00

O*NET-SOC Description

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Sample of Reported Job Titles

  • Car Salesman
  • Customer Assistant
  • Retail Salesperson
  • Sales Associate
  • Sales Clerk
  • Sales Consultant
  • Sales Person
  • Sales Representative
  • Salesman

SOC Occupation Groups

41-0000 Sales and Related Occupations
41-2000 Retail Sales Workers
41-2030 Retail Salespersons
41-2031.00 Retail Salespersons

Related Occupations


  • Answer questions regarding the store and its merchandise.
  • Bag or package purchases and wrap gifts.
  • Clean shelves, counters, and tables.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Demonstrate use or operation of merchandise.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Estimate and quote trade-in allowances.
  • Estimate cost of repair or alteration of merchandise.
  • Estimate quantity and cost of merchandise required, such as paint or floor covering.
  • Exchange merchandise for customers and accept returns.
  • Greet customers and ascertain what each customer wants or needs.
  • Help customers try on or fit merchandise.
  • Inventory stock and requisition new stock.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Place special orders or call other stores to find desired items.
  • Prepare merchandise for purchase or rental.
  • Prepare sales slips or sales contracts.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Rent merchandise to customers.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
  • Ticket, arrange, and display merchandise to promote sales.
  • Watch for and recognize security risks and thefts and know how to prevent or handle these situations.

Detailed Work Activities

  • Advise customers on the use of products or services.
  • Answer customer questions about goods or services.
  • Arrange delivery of goods or services.
  • Arrange services or reservations for patrons.
  • Assist customers with product selection.
  • Calculate costs of goods or services.
  • Clean work areas.
  • Demonstrate products to consumers.
  • Estimate costs or terms of sales.
  • Explain technical product or service information to customers.
  • Gather customer or product information to determine customer needs.
  • Greet customers, patrons, or visitors.
  • Maintain records of sales or other business transactions.
  • Monitor inventories of products or materials.
  • Monitor work areas to provide security.
  • Package materials or products.
  • Prepare sales or other contracts.
  • Process sales or other transactions.
  • Purchase stocks of merchandise or supplies.
  • Recommend products or services to customers.
  • Reconcile records of sales or other financial transactions.
  • Review laws or regulations to maintain professional knowledge.
  • Sell products or services.
  • Set up merchandise displays.

Military Crosswalk Titles

  • Basic Marine Corps Community Services Marine (Marine Corps - Enlisted)
  • Conversion NEC RS Retail Services Specialist (Navy - Enlisted)
  • Hospitality Specialist (Navy - Enlisted)
  • Marine Corps Community Services (MCCS) Officer (Marine Corps - Warrant Officer only)
  • Marine Corps Community Services Marine (Marine Corps - Enlisted)
  • Retail Operator (Navy - Enlisted)
  • Retail Services Specialist (Navy - Enlisted)
  • Retail Services Specialist Basic (Navy - Enlisted)
  • Services (Air Force - Enlisted)
  • Services (Space Force - Enlisted)
  • Services Apprentice (Air Force - Enlisted)
  • Services Apprentice (Space Force - Enlisted)
  • Services Craftsman (Air Force - Enlisted)
  • Services Helper (Air Force - Enlisted)
  • Services Helper (Space Force - Enlisted)
  • Services Journeyman (Air Force - Enlisted)
  • Services Journeyman (Space Force - Enlisted)
  • Services Manager (Air Force - Enlisted)
  • Services Superintendent (Air Force - Enlisted)
  • Ship Store Officer (Navy - Commissioned or Warrant Officer)
  • Ship's Serviceman (Coast Guard - Enlisted)
  • Ship's Serviceman (Navy - Enlisted)
  • Storekeeper (Coast Guard - Enlisted)
  • Unit Supply Specialist (Army - Enlisted)

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Layaway Clerk
  • Platform Attendant
  • Sales Attendant
  • Sales Clerk
  • Sales Representative, Boats and Marine Supplies
  • Salesperson, Art Objects
  • Salesperson, Automobile Accessories
  • Salesperson, Automobiles
  • Salesperson, Books
  • Salesperson, China and Silverware
  • Salesperson, Corsets
  • Salesperson, Cosmetics and Toiletries
  • Salesperson, Curtains and Draperies
  • Salesperson, Electric Motors
  • Salesperson, Floor Coverings
  • Salesperson, Flowers
  • Salesperson, Flying Squad
  • Salesperson, Furniture
  • Salesperson, Furs
  • Salesperson, General Hardware
  • Salesperson, General Merchandise
  • Salesperson, Horticultural and Nursery Products
  • Salesperson, Household Appliances
  • Salesperson, Infants' and Children's Wear
  • Salesperson, Jewelry
  • Salesperson, Leather-and-Suede Apparel-and-Accessories
  • Salesperson, Men's and Boys' Clothing
  • Salesperson, Men's Furnishings
  • Salesperson, Millinery
  • Salesperson, Musical Instruments and Accessories
  • Salesperson, Orthopedic Shoes
  • Salesperson, Pets and Pet Supplies
  • Salesperson, Phonograph Records and Tape Recordings
  • Salesperson, Photographic Supplies and Equipment
  • Salesperson, Pianos and Organs
  • Salesperson, Sewing Machines
  • Salesperson, Sheet Music
  • Salesperson, Shoes
  • Salesperson, Sporting Goods
  • Salesperson, Stamps or Coins
  • Salesperson, Stereo Equipment
  • Salesperson, Toy Trains and Accessories
  • Salesperson, Trailers and Motor Homes
  • Salesperson, Wigs
  • Salesperson, Women's Apparel and Accessories
  • Salesperson, Yard Goods