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Computer Network Support Specialists - 15-1231.00

O*NET-SOC Description

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Sample of Reported Job Titles

  • Computer Network Specialist
  • IT Consultant (Information Technology Consultant)
  • Network Specialist
  • Network Support Specialist
  • Network Technical Analyst
  • Network Technician
  • Personal Computer Network Analyst
  • Systems Specialist

SOC Occupation Groups

15-0000 Computer and Mathematical Occupations
15-1200 Computer Occupations
15-1230 Computer Support Specialists
15-1231.00 Computer Network Support Specialists

Related Occupations

No information available.

Tasks

  • Analyze and report computer network security breaches or attempted breaches.
  • Analyze network data to determine network usage, disk space availability, or server function.
  • Back up network data.
  • Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
  • Configure security settings or access permissions for groups or individuals.
  • Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
  • Create or revise user instructions, procedures, or manuals.
  • Create or update technical documentation for network installations or changes to existing installations.
  • Document help desk requests and resolutions.
  • Document network support activities.
  • Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Install and configure wireless networking equipment.
  • Install network software, including security or firewall software.
  • Install new hardware or software systems or components, ensuring integration with existing network systems.
  • Install or repair network cables, including fiber optic cables.
  • Maintain logs of network activity.
  • Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification.
  • Perform routine maintenance or standard repairs to networking components or equipment.
  • Provide telephone support related to networking or connectivity issues.
  • Research hardware or software products to meet technical networking or security needs.
  • Run monthly network reports.
  • Test computer software or hardware, using standard diagnostic testing equipment and procedures.
  • Test repaired items to ensure proper operation.
  • Train users in procedures related to network applications software or related systems.
  • Troubleshoot network or connectivity problems for users or user groups.

Detailed Work Activities

  • Analyze data to identify or resolve operational problems.
  • Analyze security of systems, network, or data.
  • Conduct research to gain information about products or processes.
  • Configure computer networks.
  • Create electronic data backup to prevent loss of information.
  • Develop specifications for computer network operation.
  • Document network-related activities or tasks.
  • Document operational activities.
  • Implement security measures for computer or information systems.
  • Install computer hardware.
  • Install computer software.
  • Maintain computer hardware.
  • Monitor the performance of computer networks.
  • Prepare instruction manuals.
  • Provide technical support for computer network issues.
  • Resolve computer network problems.
  • Test computer hardware performance.
  • Test computer system operations to ensure proper functioning.
  • Test software performance.
  • Train others in computer interface or software use.
  • Troubleshoot issues with computer applications or systems.
  • Update knowledge about emerging industry or technology trends.

Military Crosswalk Titles

  • Advanced Network Analyst (Navy - Enlisted)
  • AEGIS Ballistic Missile Defense (BMD) 4.X Supervisor (Navy - Enlisted)
  • AEGIS Computer Network Technician (ACNT) Mark (Mk) 6 Mod 0 (Navy - Enlisted)
  • AEGIS Computer Network Technician BL 8 (Navy - Enlisted)
  • AEGIS Computer Network Technician, BL 6.3 (Navy - Enlisted)
  • AEGIS Computer Network Technician, BL 7.2A (Navy - Enlisted)
  • AEGIS Computer Network Technician, BL 9 (Navy - Enlisted)
  • AEGIS Computer System Ballistic Missile Defense (BMD) 4.X Technician (Navy - Enlisted)
  • AEGIS Fire Control System (FCS) Ballistic Missile Defense (BMD) 4.X Technician (Navy - Enlisted)
  • AEGIS Fire Control System (FCS) Ballistic Missile Defense (BMD) 5.X Technician (Navy - Enlisted)
  • AEGIS Radar System (SPY-1) Ballistic Missile Defense (BMD) 4.X Technician (Navy - Enlisted)
  • Aerospace Medical Service (Air Force - Enlisted)
  • Aerospace Medical Service Apprentice (Air Force - Enlisted)
  • Aerospace Medical Service Apprentice, Allergy/Immunization Technician (Air Force - Enlisted)
  • Aerospace Medical Service Apprentice, Flight and Operational Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Apprentice, Independent Duty Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Apprentice, Neurodiagnostic Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Craftsman (Air Force - Enlisted)
  • Aerospace Medical Service Craftsman, Allergy/Immunization Technician (Air Force - Enlisted)
  • Aerospace Medical Service Craftsman, Flight and Operational Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Craftsman, Independent Duty Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Craftsman, Neurodiagnostic Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Helper (Air Force - Enlisted)
  • Aerospace Medical Service Helper, Allergy/Immunization Technician (Air Force - Enlisted)
  • Aerospace Medical Service Helper, Flight and Operational Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Helper, Independent Duty Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Helper, Neurodiagnostic Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Journeyman (Air Force - Enlisted)
  • Aerospace Medical Service Journeyman, Allergy/Immunization Technician (Air Force - Enlisted)
  • Aerospace Medical Service Journeyman, Flight and Operational Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Journeyman, Independent Duty Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Journeyman, Neurodiagnostic Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Superintendent (Air Force - Enlisted)
  • AN/BYG-1 (V)9 TI-10 Combat Control Maintenance Technician (Navy - Enlisted)
  • AN/BYG-1 Maintainer (Navy - Enlisted)
  • AN/BYG-1(V) TI-12/14 Maintainer (Navy - Enlisted)
  • AN/UYQ-21 Computer Display System Maintenance Technician (Navy - Enlisted)
  • Aviation Communication Systems Technician (Marine Corps - Enlisted)
  • Aviation Logistics Information Management System (ALIMS) Specialist (Marine Corps - Enlisted)
  • Aviation Meteorological Equipment Technician, OMA/IMA (Marine Corps - Enlisted)
  • Aviation Radar Repairer (Marine Corps - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Apprentice, B-1 (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Apprentice, B-2 (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Apprentice, B-52 (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Apprentice, C-135/25 AF Systems/Carry-on EW (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Apprentice, E-3 Computer/Electronic Warfare Systems (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Apprentice, E-3 Radar Surveillance (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Apprentice, E-8 (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Apprentice, EC-130 Compass Call (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Apprentice, VC-25 (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Craftsman (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Helper, B-1 (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Helper, B-2 (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Helper, B-52 (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Helper, C-135/25 AF Systems/Carry-on EW (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Helper, E-3 Computer/Electronic Warfare Systems (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Helper, E-3 Radar Surveillance (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Helper, E-8 (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Helper, EC-130 Compass Call (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Helper, VC-25 (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Journeyman, B-1 (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Journeyman, B-2 (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Journeyman, B-52 (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Journeyman, C-135/25 AF Systems/Carry-on EW (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Journeyman, E-3 Computer/Electronic Warfare Systems (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Journeyman, E-3 Radar Surveillance (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Journeyman, E-8 (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Journeyman, EC-130 Compass Call (Air Force - Enlisted)
  • Bomber/Special Electronic Warfare and Radar Surveillance Integrated Avionics Journeyman, VC-25 (Air Force - Enlisted)
  • Cable and Antenna Systems (Air Force - Enlisted)
  • Cable and Antenna Systems Apprentice (Air Force - Enlisted)
  • Cable and Antenna Systems Craftsman (Air Force - Enlisted)
  • Cable and Antenna Systems Helper (Air Force - Enlisted)
  • Cable and Antenna Systems Journeyman (Air Force - Enlisted)
  • CANES AN/USQ-208(V) System Administrator/Maintainer (Navy - Enlisted)
  • CEC AN/USG-2B Technician (Navy - Enlisted)
  • Client Systems (Air Force - Enlisted)
  • Client Systems Apprentice (Air Force - Enlisted)
  • Client Systems Craftsman (Air Force - Enlisted)
  • Client Systems Helper (Air Force - Enlisted)
  • Client Systems Journeyman (Air Force - Enlisted)
  • Combat Systems Maintenance Manager (CSMM) Military Specification (MILSPEC) Management (Navy - Enlisted)
  • Communication Information Systems Course (Navy - Enlisted)
  • Communications Traffic Officer (Navy - Commissioned or Warrant Officer)
  • Computer Systems Programming (Air Force - Enlisted)
  • Computer Systems Programming Apprentice (Air Force - Enlisted)
  • Computer Systems Programming Craftsman (Air Force - Enlisted)
  • Computer Systems Programming Helper (Air Force - Enlisted)
  • Computer Systems Programming Journeyman (Air Force - Enlisted)
  • Cryptologic Cyberspace Analyst (Navy - Enlisted)
  • Cryptologic Infrastructure Maintenance Technician (Navy - Enlisted)
  • Cryptologic Systems Installation Technician (Navy - Enlisted)
  • Cryptologic Systems Maintenance Director (Navy - Enlisted)
  • Cryptologic Technician Maintenance (Navy - Enlisted)
  • Cryptologic Technician Networks (Navy - Enlisted)
  • CVN Propulsion Plant Local Area Network (PPLAN) Administrator (Navy - Enlisted)
  • CVN Propulsion Plant Local Area Network (PPLAN) Manager (Navy - Enlisted)
  • Cyber Defense Infrastructure Support Specialist (Navy - Enlisted)
  • Cyber Network Defender (Army - Enlisted)
  • Cyber Network Systems Chief (Marine Corps - Enlisted)
  • Cyber Operations Specialist (Army - Enlisted)
  • Cyber RandD Specialist (Navy - Enlisted)
  • Cyber Systems Operations (Air Force - Enlisted)
  • Cyber Systems Operations Apprentice (Air Force - Enlisted)
  • Cyber Systems Operations Craftsman (Air Force - Enlisted)
  • Cyber Systems Operations Helper (Air Force - Enlisted)
  • Cyber Systems Operations Journeyman (Air Force - Enlisted)
  • Cyber Transport Systems (Air Force - Enlisted)
  • Cyber Transport Systems Apprentice (Air Force - Enlisted)
  • Cyber Transport Systems Craftsman (Air Force - Enlisted)
  • Cyber Transport Systems Helper (Air Force - Enlisted)
  • Cyber Transport Systems Journeyman (Air Force - Enlisted)
  • Cyber Warfare Operations (Air Force - Enlisted)
  • Cyber Warfare Operations Apprentice (Air Force - Enlisted)
  • Cyber Warfare Operations Craftsman (Air Force - Enlisted)
  • Cyber Warfare Operations Helper (Air Force - Enlisted)
  • Cyber Warfare Operations Journeyman (Air Force - Enlisted)
  • Cyber Warfare Operations Superintendent (Air Force - Enlisted)
  • Cyber Warfare Technician (Army - Warrant Officer only)
  • Cyberspace Support Manager (Air Force - Enlisted)
  • Cyberspace Support Superintendent (Air Force - Enlisted)
  • DASR/STARS Maintenance Technician Pipeline (Navy - Enlisted)
  • Data Systems Administrator (Marine Corps - Enlisted)
  • Data Systems Chief (Marine Corps - Enlisted)
  • Data Systems Engineering Officer (Marine Corps - Warrant Officer only)
  • Digital computer Network Analyst (Navy - Enlisted)
  • Electronics Data Systems Technician (Navy - Enlisted)
  • Electronics Technician (Coast Guard - Enlisted)
  • Electronics Technician (Navy - Enlisted)
  • Electronics Technician, Submarine, Communications (Navy - Enlisted)
  • Fire Control Technician (Navy - Enlisted)
  • Fire Controlman (AEGIS) (Navy - Enlisted)
  • Fire Controlman (Navy - Enlisted)
  • Gigabit Ethernet Data Multiplex System (GEDMS) Interior Communications (IC) Electrician (Navy - Enlisted)
  • Global Command and Control System-Maritime (GCCS-M) (Force Level 4.1) Increment 2 System Administrator (Navy - Enlisted)
  • Global Command and Control System-Maritime 4.X (GCCS-M 4.X) System Administrator (Navy - Enlisted)
  • Health Services Management (Air Force - Enlisted)
  • Health Services Management Apprentice (Air Force - Enlisted)
  • Health Services Management Craftsman (Air Force - Enlisted)
  • Health Services Management Helper (Air Force - Enlisted)
  • Health Services Management Journeyman (Air Force - Enlisted)
  • Health Services Management Superintendent (Air Force - Enlisted)
  • Hospital Corpsman (Navy - Enlisted)
  • Information Protection Technician (Army - Warrant Officer only)
  • Information System Maintenance Technician (Navy - Enlisted)
  • Information System Technician (Coast Guard - Enlisted)
  • Information Systems Administrator (Navy - Enlisted)
  • Information Systems Security Manager (Navy - Enlisted)
  • Information Systems Technician (Army - Warrant Officer only)
  • Information Systems Technician (Navy - Enlisted)
  • Information Systems Technician Submarines (Navy - Enlisted)
  • Information Technology Manager Submarines (Navy - Enlisted)
  • Information Technology Specialist (Army - Enlisted)
  • Intelligence Data Engineer (Marine Corps - Enlisted)
  • Intelligence Surveillance Reconnaissance (ISR) Systems Engineer (Marine Corps - Enlisted)
  • Joint Force Air Component Commander (JFACC) System Administrator (Navy - Enlisted)
  • LDH 1 Class ITAWDS Computer/Peripheral Subsystem Maintenance Technician (Navy - Enlisted)
  • Management Information Systems Officer (Navy - Commissioned or Warrant Officer)
  • Military Intelligence (MI) Systems Maintainer/Integrator (Army - Enlisted)
  • Network Administrator (Marine Corps - Enlisted)
  • Network Analysis and Reporting (NAR) (Navy - Enlisted)
  • Network Chief (Marine Corps - Enlisted)
  • Network Security Vulnerability Technician (Navy - Enlisted)
  • Network Systems Engineering (Army - Commissioned Officer only)
  • Network Systems Technician (Army - Warrant Officer only)
  • Nodal Network Systems Operator-Maintainer (Army - Enlisted)
  • Optimized NALCOMIS System Administrator/Analyst OMA (Navy - Enlisted)
  • Planning Series - AEGIS Weapons System MK 6 MOD 0 AEGIS Computer Network Technician Supervisor (Navy - Enlisted)
  • Senior Signal Warrant Officer (Army - Warrant Officer only)
  • Ship Self Defense System (SSDS) MK1 Maintenance Technician (Navy - Enlisted)
  • Signal Operations Support Specialist (Army - Enlisted)
  • Signal Support Systems Specialist (Army - Enlisted)
  • Signals Intelligence/Electronic Warfare/Cyberspace Operations Technician (Marine Corps - Enlisted)
  • Space Systems Operations (Air Force - Enlisted)
  • Space Systems Operations Apprentice (Air Force - Enlisted)
  • Space Systems Operations Craftsman (Air Force - Enlisted)
  • Space Systems Operations Helper (Air Force - Enlisted)
  • Space Systems Operations Journeyman (Air Force - Enlisted)
  • Space Systems Operations Superintendent (Air Force - Enlisted)
  • SSDS MK-2 Maintenance Technician (Navy - Enlisted)
  • SSDS OA Maintenance Technician (Navy - Enlisted)
  • SSDS Open Architecture (OA) Tech Refresh Maintenance MOD 1C/3C/5C/6C Technician (Navy - Enlisted)
  • SSN/SSBN AN/WLR-8(v) Submarine Electronic Warfare Support (ES) Equipment Operator (Navy - Enlisted)
  • SSN/SSGN AN/BLQ-10A (V) Submarine Electronic Warfare Support (ES) Equipment Operator (Navy - Enlisted)
  • Standard Terminal Automation Replacement System (STARS) Maintenance Technician (Navy - Enlisted)
  • Submarine Local Area Network (SUBLAN) Technician (Navy - Enlisted)
  • Surface Cryptologic Carry-On Program (CCOP) Technician (Navy - Enlisted)
  • Systems Security Analyst (Navy - Enlisted)
  • Tactical Air Control Party (TACP) (Air Force - Enlisted)
  • Tactical Air Control Party (TACP) Apprentice (Air Force - Enlisted)
  • Tactical Air Control Party (TACP) Craftsman (Air Force - Enlisted)
  • Tactical Air Control Party (TACP) Helper (Air Force - Enlisted)
  • Tactical Air Control Party (TACP) Journeyman (Air Force - Enlisted)
  • Tactical Air Control Party (TACP) Superintendent (Air Force - Enlisted)
  • Tactical Air Operations/Air Defense Systems Technician (Marine Corps - Enlisted)
  • Tactical Data Systems Technician (Marine Corps - Enlisted)
  • Technical Support Specialist (Navy - Enlisted)
  • Telecommunications Operations Chief (Army - Enlisted)

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Data Communications Analyst
  • Internetworking Technician