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Telecommunications Equipment Installers and Repairers, Except Line Installers - 49-2022.00

O*NET-SOC Description

Install, set up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

Sample of Reported Job Titles

  • Broadband Technician
  • Central Office Technician
  • Combination Technician
  • Customer Service Technician (CST)
  • Field Technician
  • Install and Repair Technician
  • Installer
  • Outside Plant Technician
  • Service Technician
  • Telecommunications Technician

SOC Occupation Groups

Related Occupations

Tasks

  • Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
  • Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  • Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  • Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  • Clean and maintain tools, test equipment, and motor vehicles.
  • Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
  • Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.
  • Collaborate with other workers to locate and correct malfunctions.
  • Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  • Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.
  • Designate cables available for use.
  • Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
  • Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
  • Dig holes or trenches as necessary for equipment installation and access.
  • Drive crew trucks to and from work areas.
  • Enter codes needed to correct electronic switching system programming.
  • Examine telephone transmission facilities to determine requirements for new or additional telephone services.
  • Inspect equipment on a regular basis to ensure proper functioning.
  • Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
  • Install updated software and programs that maintain existing software or provide requested features, such as time-correlated call routing.
  • Maintain computer and manual records pertaining to facilities and equipment.
  • Measure distances from landmarks to identify exact installation sites for equipment.
  • Note differences in wire and cable colors so that work can be performed correctly.
  • Perform database verifications, using computers.
  • Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.
  • Place intercept circuits on terminals to handle vacant lines in central office installations.
  • Program computerized switches and switchboards to provide requested features.
  • Provide input into the design and manufacturing of new equipment.
  • Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
  • Remove and remake connections to change circuit layouts, following work orders or diagrams.
  • Remove and replace plug-in circuit equipment.
  • Remove loose wires and other debris after work is completed.
  • Repair or replace faulty equipment, such as defective and damaged telephones, wires, switching system components, and associated equipment.
  • Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  • Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.
  • Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
  • Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  • Test connections to ensure that power supplies are adequate and that communications links function.
  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.

Detailed Work Activities

  • Adjust equipment to ensure optimal performance.
  • Advise others on issues related to repairs, installation, or equipment design.
  • Analyze test or performance data to assess equipment operation.
  • Assemble electrical components, subsystems, or systems.
  • Clean equipment, parts, or tools to repair or maintain them in good working order.
  • Clean work areas.
  • Climb equipment or structures to access work areas.
  • Confer with coworkers to resolve equipment problems.
  • Connect electrical components or equipment.
  • Determine types of equipment, tools, or materials needed for jobs.
  • Dig holes or trenches.
  • Document operational activities.
  • Drive trucks or other vehicles to or at work sites.
  • Enter codes or other information into computers.
  • Explain use of products or services.
  • Gather information about work conditions or locations.
  • Inspect telecommunications equipment to identify problems.
  • Install electrical components, equipment, or systems.
  • Install programs onto computer or computer-controlled equipment.
  • Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities.
  • Investigate legal issues.
  • Lubricate equipment to allow proper functioning.
  • Maintain work equipment or machinery.
  • Measure distances or dimensions.
  • Paint surfaces or equipment.
  • Read technical information needed to perform maintenance or repairs.
  • Repair electrical components.
  • Repair electronic equipment.
  • Rewire electrical or electronic systems.
  • Run wiring to connect equipment.
  • Service vehicles to maintain functionality.
  • Test communications equipment to ensure proper functioning.
  • Test electrical circuits or components for proper functioning.
  • Troubleshoot equipment or systems operation problems.
  • Verify information or specifications.

Military Crosswalk Titles

  • Advanced Extremely High Frequency (AEHF) Technician (Marine Corps - Enlisted)
  • Advanced Integrated Voice Communication Network (IVCN) Maintenance Technician (Navy - Enlisted)
  • AEGIS Computer Network Technician (ACNT) Mark (Mk) 6 Mod 0 (Navy - Enlisted)
  • AEGIS Computer Network Technician, BL 6.3 (Navy - Enlisted)
  • AEGIS Computer Network Technician, BL 7.2A (Navy - Enlisted)
  • AEGIS Computer Network Technician, BL 9 (Navy - Enlisted)
  • Air Traffic Control Communications Technician (Marine Corps - Enlisted)
  • Air Traffic Control Communications Technician (Navy - Enlisted)
  • Air Traffic Control Equipment Repairer (Army - Enlisted)
  • Air Traffic Control Radar Technician (Marine Corps - Enlisted)
  • Aircraft Communications/Navigation Systems Technician, KC-130 (Marine Corps - Enlisted)
  • AN/MSC-63A Maintenance Technician (Marine Corps - Enlisted)
  • AN/SIA-127/134 Announcing System Maintenance Technician (Navy - Enlisted)
  • AN/SSC-12 Shipboard Air Traffic Control Communications (SATCC) Technician (Navy - Enlisted)
  • AN/SSC-13 Shipboard Air Traffic Control Communications (SATCC) Technician (Navy - Enlisted)
  • AN/STC-3(V) Integrated Voice Communications System (IVCS) Maintenance Technician (Navy - Enlisted)
  • AN/SYY-1(V) Carrier Air Traffic Control Center (CATCC) and Amphibious Air Traffic Control Center (AATCC) Air Traffic Control Center (ATC) Systems Maintenance Electronic Technician (ET) (Navy - Enlisted)
  • AN/USQ-82(V) Data Multiplex System Technician (Navy - Enlisted)
  • AN/UYQ-21 Computer Display System Maintenance Technician (Navy - Enlisted)
  • Auxiliary Electrician (Navy - Enlisted)
  • Aviation Communication Systems Technician (Marine Corps - Enlisted)
  • Aviation RADAR Technician (Marine Corps - Enlisted)
  • Basic Communications Marine (Marine Corps - Enlisted)
  • Basic Ground Electronics Maintenance Marine (Marine Corps - Enlisted)
  • Basic Integrated Voice Communication Network (IVCN) Maintenance Technician (Navy - Enlisted)
  • Cable and Antenna Defense Operations (Air Force - Enlisted)
  • Cable and Antenna Defense Operations Apprentice (Air Force - Enlisted)
  • Cable and Antenna Defense Operations Apprentice, Cable and Antenna Operations (Air Force - Enlisted)
  • Cable and Antenna Defense Operations Helper (Air Force - Enlisted)
  • Cable and Antenna Defense Operations Helper, Cable and Antenna Operations (Air Force - Enlisted)
  • Cable and Antenna Systems (Air Force - Enlisted)
  • Cable and Antenna Systems Apprentice (Air Force - Enlisted)
  • Cable and Antenna Systems Craftsman (Air Force - Enlisted)
  • Cable and Antenna Systems Helper (Air Force - Enlisted)
  • Cable and Antenna Systems Journeyman (Air Force - Enlisted)
  • Cable Splicing Technician (Navy - Enlisted)
  • Cable Systems Installer-Maintainer (Army - Enlisted)
  • CANES AN/USQ-208(V) System Administrator/Maintainer (Navy - Enlisted)
  • Cavalry Scout (Army - Enlisted)
  • Central Office Exchange Technician (Navy - Enlisted)
  • Client Systems (Air Force - Enlisted)
  • Client Systems Apprentice (Air Force - Enlisted)
  • Client Systems Craftsman (Air Force - Enlisted)
  • Client Systems Helper (Air Force - Enlisted)
  • Client Systems Journeyman (Air Force - Enlisted)
  • Combat Control Systems Manager (Navy - Enlisted)
  • Combat Control Systems Operator (Navy - Enlisted)
  • Combat Control Systems Technician (Navy - Enlisted)
  • Combat Engineer (Army - Enlisted)
  • Combat Medic Specialist (Army - Enlisted)
  • Command and Control Systems Integrator (Army - Warrant Officer only)
  • Commercial Broadband Satellite Program (CBSP) AN/USC-69 (V) 2, 3 (FLV/ULV) Maintenance Technician (Navy - Enlisted)
  • Communications Electronics Equipment Installer (Navy - Enlisted)
  • Communications Manager (Navy - Enlisted)
  • Communications Operator (Navy - Enlisted)
  • Communications Security Equipment Repairer (Army - Enlisted)
  • Communications Systems Circuit Controller (Army - Enlisted)
  • Communications Systems/Circuit Controller (Army - Enlisted)
  • Communications Technician (Navy - Enlisted)
  • Computer/Automation Systems Repairer (Army - Enlisted)
  • Computer/Detection Systems Repairer (Army - Enlisted)
  • Construction Wireman (Marine Corps - Enlisted)
  • Cryptologic Systems Installation Technician (Navy - Enlisted)
  • Cryptologic Systems Maintenance Director (Navy - Enlisted)
  • Cryptologic Systems Maintenance Technician (Navy - Enlisted)
  • Cryptologic Technician (Maintenance) (Navy - Enlisted)
  • Cryptologic Technician (Technical) (Navy - Enlisted)
  • CVN Propulsion Plant Local Area Network (PPLAN) Manager (Navy - Enlisted)
  • Cyber Transport Systems (Air Force - Enlisted)
  • Cyber Transport Systems Apprentice (Air Force - Enlisted)
  • Cyber Transport Systems Apprentice, Data Links (Air Force - Enlisted)
  • Cyber Transport Systems Craftsman (Air Force - Enlisted)
  • Cyber Transport Systems Craftsman, Data Links (Air Force - Enlisted)
  • Cyber Transport Systems Helper (Air Force - Enlisted)
  • Cyber Transport Systems Helper, Data Links (Air Force - Enlisted)
  • Cyber Transport Systems Journeyman (Air Force - Enlisted)
  • Cyber Transport Systems Journeyman, Data Links (Air Force - Enlisted)
  • Cyberspace and Electromagnetic Activities (CEMA) Senior Sergeant (CEMA Sr SGT) (Army - Enlisted)
  • Cyberspace Warfare Chief (Marine Corps - Enlisted)
  • Cyberspace Warfare Operator (Marine Corps - Enlisted)
  • Data Systems Administrator (Marine Corps - Enlisted)
  • Digital Wideband Systems Maintainer (Marine Corps - Enlisted)
  • Electronic Maintenance Supervisor (Army - Enlisted)
  • Electronic Switching Equipment Technician (Marine Corps - Enlisted)
  • Electronic Switching Operator/Maintainer (DTC) (Marine Corps - Enlisted)
  • Electronic Systems Maintenance Warrant Officer (Army - Warrant Officer only)
  • Electronic Warfare Specialist (Army - Enlisted)
  • Electronic Warfare Technician (Army - Warrant Officer only)
  • Electronics Communications Technician (Navy - Enlisted)
  • Electronics Data Systems Technician (Navy - Enlisted)
  • Electronics Maintenance Chief (Aviation (C2)) (Marine Corps - Enlisted)
  • Electronics Systems Manager (Navy - Enlisted)
  • Electronics Technician (Coast Guard - Enlisted)
  • Electronics Technician (Navy - Enlisted)
  • Electronics Technician, Submarine, Communications (Navy - Enlisted)
  • Electronics Technician, Submarine, Navigation (Navy - Enlisted)
  • Field Artillery (FA) Weapons Locating Radar (WLR) Specialist (Army - Enlisted)
  • Field Artillery Fire Control Marine (Marine Corps - Enlisted)
  • Field Artillery Radar Operator (Marine Corps - Enlisted)
  • Field Artillery Sensor Support Marine (Marine Corps - Enlisted)
  • Fire Control Specialist (Army - Enlisted)
  • Fire Control Technician (Navy - Enlisted)
  • Fire Controlman (AEGIS) (Navy - Enlisted)
  • Fire Controlman (Navy - Enlisted)
  • Fire Support Marine (Marine Corps - Enlisted)
  • Fleet Satellite Terminal Technician (Marine Corps - Enlisted)
  • FLTSATCOM (CUDIXS/DAMA-NAVCOMMSTA) Maintenance Technician (Navy - Enlisted)
  • Gigabit Ethernet Data Multiplex System (GEDMS) Interior Communications (IC) Electrician (Navy - Enlisted)
  • Global Command and Control System-Maritime (GCCS-M) (Force Level 4.1) Increment 2 System Administrator (Navy - Enlisted)
  • Ground Electronics Telecommunications and Information Technology Systems Maintainer (Marine Corps - Enlisted)
  • Ground Electronics Transmission Systems Maintainer (Marine Corps - Enlisted)
  • Heavy Aircraft Integrated Avionics (Air Force - Enlisted)
  • Heavy Aircraft Integrated Avionics Craftsman (Air Force - Enlisted)
  • Heavy Aircraft Integrated Avionics Craftsman, C4ISR Mission Systems (E-3, E-4, E-7, E-8, EC-130H, RC-135, VC-25) (Air Force - Enlisted)
  • Heavy Aircraft Integrated Avionics Journeyman (Air Force - Enlisted)
  • Heavy Aircraft Integrated Avionics Journeyman, C4ISR Mission Systems (E-3, E-4, E-7, E-8, EC-130H, RC-135, VC-25) (Air Force - Enlisted)
  • Information System Technician (Coast Guard - Enlisted)
  • Information Systems Technician (Coast Guard - Enlisted)
  • Information Systems Technician (IT) Systems Administration (Navy - Enlisted)
  • Information Systems Technician (Navy - Enlisted)
  • Information Systems Technician Submarines (Navy - Enlisted)
  • Information Technology Communication Technician (Navy - Enlisted)
  • Integrated Voice Communication Network (IVCN) Maintenance Technician (Navy - Enlisted)
  • Integrated Voice Communications Technician (Navy - Enlisted)
  • Intelligence Analyst (Army - Enlisted)
  • Intelligence Specialist (Coast Guard - Enlisted)
  • Intelligence Surveillance Reconnaissance (ISR) Systems Engineer (Marine Corps - Enlisted)
  • Interior Communication Administrator (Navy - Enlisted)
  • Interior Communication Operator (Navy - Enlisted)
  • Interior Communication Technician (Navy - Enlisted)
  • Interior Communications Electrician (Navy - Enlisted)
  • Joint Fire Support Specialist (Army - Enlisted)
  • LCS-1 (Freedom Variant) TACAN/AIMS/SATCOM/AN-UPX Electronics Technician (Navy - Enlisted)
  • LHD 1 Class ITAWDS Computer/Peripheral Subsystem Maintenance Technician (Navy - Enlisted)
  • MarCom Integrated Voice Communication System (IVCS) Technician (Navy - Enlisted)
  • Microwave Systems Operator-Maintainer (Army - Enlisted)
  • Military Intelligence (MI) Systems Maintainer/Integrator (Army - Enlisted)
  • Military Police (Army - Enlisted)
  • Missile And Space Facilities (Air Force - Enlisted)
  • Missile And Space Facilities Apprentice (Air Force - Enlisted)
  • Missile And Space Facilities Craftsman (Air Force - Enlisted)
  • Missile And Space Facilities Helper (Air Force - Enlisted)
  • Missile And Space Facilities Journeyman (Air Force - Enlisted)
  • Missile And Space Systems Maintenance (Air Force - Enlisted)
  • Missile And Space Systems Maintenance Apprentice (Air Force - Enlisted)
  • Missile And Space Systems Maintenance Craftsman (Air Force - Enlisted)
  • Missile And Space Systems Maintenance Helper (Air Force - Enlisted)
  • Missile And Space Systems Maintenance Journeyman (Air Force - Enlisted)
  • Multichannel Transmission Systems Operator-Maintainer (Army - Enlisted)
  • Multiple Launch Rocket System (MLRS)/High Mobility Artillery Rocket System (HIMARS) Crewmember (Army - Enlisted)
  • NAMTS Interior Communication Repair Technician, FFG-7 Class Specialization (Navy - Enlisted)
  • NAMTS Interior Communication Repair Technician, IVCS (STC-2(V)) Specialization (Navy - Enlisted)
  • NAMTS Interior Communications Repair Technician (Navy - Enlisted)
  • Naval Modular Automated Communications System (NAVMACS) II AN/SYQ-26(V)7 Maintenance Technician (Navy - Enlisted)
  • Network Administrator (Marine Corps - Enlisted)
  • Network Chief (Marine Corps - Enlisted)
  • Network Communication Systems Specialist (Army - Enlisted)
  • Network Operations Warrant Officer (Army - Warrant Officer only)
  • Network Switching Systems Operator-Maintainer (Army - Enlisted)
  • Network Systems Maintenance Technician (Navy - Enlisted)
  • Radar Repairer (Army - Enlisted)
  • Radar, Airfield and Weather Systems (RAWS) (Air Force - Enlisted)
  • Radar, Airfield and Weather Systems (RAWS) Apprentice (Air Force - Enlisted)
  • Radar, Airfield and Weather Systems (RAWS) Craftsman (Air Force - Enlisted)
  • Radar, Airfield and Weather Systems (RAWS) Helper (Air Force - Enlisted)
  • Radar, Airfield and Weather Systems (RAWS) Journeyman (Air Force - Enlisted)
  • Radio Equipment Repairer (Army - Enlisted)
  • Satellite Communications Systems Operator-Maintainer (Army - Enlisted)
  • Satellite Transmissions System Operator (Marine Corps - Enlisted)
  • Secure Communications Systems (Air Force - Enlisted)
  • Secure Communications Systems Apprentice (Air Force - Enlisted)
  • Secure Communications Systems Helper (Air Force - Enlisted)
  • Secure Communications Systems Journeyman (Air Force - Enlisted)
  • Ship's Service Telephone System (Dimension 2000) PBX Repairman (Navy - Enlisted)
  • Signal Operations (Army - Commissioned Officer only)
  • Signal Operations Support Specialist (Army - Enlisted)
  • Signal Support Systems Specialist (Army - Enlisted)
  • Single Audio System (SAS) (Navy - Enlisted)
  • Special Forces Communications Sergeant (Army - Enlisted)
  • Special Reconnaissance (Air Force - Enlisted)
  • Special Reconnaissance Apprentice (Air Force - Enlisted)
  • Special Reconnaissance Craftsman (Air Force - Enlisted)
  • Special Reconnaissance Helper (Air Force - Enlisted)
  • Special Reconnaissance Journeyman (Air Force - Enlisted)
  • Special Reconnaissance Superintendent (Air Force - Enlisted)
  • SSDS MK-2 Maintenance Technician (Navy - Enlisted)
  • SSDS OA Maintenance Technician (Navy - Enlisted)
  • SSGN Navigation Maintenance Electronics Technician (Navy - Enlisted)
  • SSN Radio Frequency (RF)Equipment Operator (Navy - Enlisted)
  • Switching Central Repairer (Army - Enlisted)
  • Tactical Air Control Party (TACP) (Air Force - Enlisted)
  • Tactical Air Control Party (TACP) Apprentice (Air Force - Enlisted)
  • Tactical Air Control Party (TACP) Craftsman (Air Force - Enlisted)
  • Tactical Air Control Party (TACP) Helper (Air Force - Enlisted)
  • Tactical Air Control Party (TACP) Journeyman (Air Force - Enlisted)
  • Tactical Air Control Party (TACP) Superintendent (Air Force - Enlisted)
  • Tactical Air Operations/Air Defense Systems Technician (Marine Corps - Enlisted)
  • Tactical Switching Operator (Marine Corps - Enlisted)
  • Tactical Variant Switch (TVS) AN/USQ-155 (V) 6 Maintenance Technician (Navy - Enlisted)
  • Tactical Wire Operations Specialist (Army - Enlisted)
  • Technical Control Chief (Marine Corps - Enlisted)
  • Technical Controller (Marine Corps - Enlisted)
  • Telecommunications Operator-Maintainer (Army - Enlisted)
  • Telephone Technician (Coast Guard - Enlisted)
  • Telephone Technician (Marine Corps - Enlisted)
  • Telephone Technician - Inside (Coast Guard - Enlisted)
  • Teletypewriter Equipment Repairer (Army - Enlisted)
  • Test, Measurement, and Diagnostic Equipment (TMDE) Maintenance Support Specialist (Army - Enlisted)
  • Transmission System Technician (Navy - Enlisted)
  • Transmissions Chief (Marine Corps - Enlisted)
  • Transmissions System Operator (Marine Corps - Enlisted)
  • Transportable Automatic Switching Systems Operator/Maintainer (Army - Enlisted)
  • Troposcatter Transmissions System Operator (Marine Corps - Enlisted)
  • Unit Level Circuit Switch (ULCS) Operator/Maintainer (Marine Corps - Enlisted)
  • Unit Supply Specialist (Army - Enlisted)
  • Utilities Chief (Marine Corps - Enlisted)
  • Visual Imagery and Intrusion Detection Systems (Air Force - Enlisted)
  • Visual Imagery and Intrusion Detection Systems Journeyman (Air Force - Enlisted)
  • Voice Network Systems (Air Force - Enlisted)
  • Voice Network Systems Apprentice (Air Force - Enlisted)
  • Voice Network Systems Craftsman (Air Force - Enlisted)
  • Voice Network Systems Helper (Air Force - Enlisted)
  • Voice Network Systems Journeyman (Air Force - Enlisted)
  • Wheeled Vehicle Mechanic (Army - Enlisted)
  • Wire Systems Equipment Repairer (Army - Enlisted)
  • ZUMWALT Class Data Technician (Navy - Enlisted)

Apprenticeship Crosswalk Titles

  • Automatic-Equipment Technician
  • Central-Office Installer
  • Central-Office Repairer
  • Electronic Systems Tech
  • Equipment Installer (Tel & Tel)
  • In-Building Wireless Installation Technician (Ibwit)
  • Maintenance Mechanic, Tele
  • Prvte-Branch Exch Installer
  • Prvte-Branch Exch Repairer
  • Sound Technician
  • Station Installer & Repairer
  • Technician, Submarine Cable
  • Telecommunications Technician (Alternate Title: Broadband Technician)

DOT Crosswalk Titles

  • Antenna Installer
  • Antenna Installer, Satellite Communications
  • Automatic-Equipment Technician
  • Cable Television Line Technician
  • Central-Office Installer
  • Central-Office Repairer
  • Data Communications Technician
  • Electrician, Office
  • Equipment Installer
  • Facility Examiner
  • Frame Wirer
  • Instrument Repairer
  • Maintenance Mechanic, Telephone
  • Private-Branch-Exchange Installer
  • Private-Branch-Exchange Repairer
  • Public-Address Servicer
  • Rigger
  • Sound Technician
  • Station Installer-and-Repairer
  • Technician, Plant and Maintenance
  • Technician, Submarine Cable Equipment
  • Telecommunications Technician
  • Telegraph-Plant Maintainer