Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.

• Claims Clerk I
• Claims Clerk II

• Apply insurance rating systems.
• Calculate amount of claim.
• Contact insured or other involved persons to obtain missing information.
• Organize and work with detailed office or warehouse records, using computers to enter, access, search and retrieve data.
• Pay small claims.
• Post or attach information to claim file.
• Prepare and review insurance-claim forms and related documents for completeness.
• Provide customer service, such as giving limited instructions on how to proceed with claims or providing referrals to auto repair facilities or local contractors.
• Review insurance policy to determine coverage.
• Transmit claims for payment or further investigation.

• calculate insurance premiums or awards
• code data from records
• distribute correspondence or mail
• examine files or documents to obtain information
• fill out business or government forms
• follow contract, property, or insurance laws
• interview customers
• maintain insurance records
• maintain inventory of office forms
• maintain records, reports, or files
• maintain telephone logs
• obtain information from individuals
• provide customer service
• recommend claim action
• review data on insurance applications or policies
• review insurance policies to determine appropriate coverage
• review records for completeness
• search legal records
• take messages
• transcribe spoken or written information
• type letters or correspondence
• use computers to enter, access or retrieve data