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Loan Interviewers and Clerks - 43-4131.00

O*NET-SOC Description

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

Sample of Reported Job Titles

  • Closer
  • Licensed Loan Officer Assistant
  • Loan Analyst
  • Loan Clerk
  • Loan Closer
  • Loan Originator
  • Loan Processor
  • Mortgage Broker
  • Mortgage Loan Processor
  • Mortgage Processor

SOC Occupation Groups

43-0000 Office and Administrative Support Occupations
43-4000 Information and Record Clerks
43-4130 Loan Interviewers and Clerks
43-4131.00 Loan Interviewers and Clerks

Related Occupations


  • Accept payment on accounts.
  • Answer questions and advise customers regarding loans and transactions.
  • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
  • Check value of customer collateral to be held as loan security.
  • Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  • Establish credit limits and grant extensions of credit on overdue accounts.
  • File and maintain loan records.
  • Interview loan applicants to obtain personal and financial data and to assist in completing applications.
  • Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.
  • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  • Present loan and repayment schedules to customers.
  • Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  • Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.
  • Schedule and conduct closings of mortgage transactions.
  • Submit loan applications with recommendation for underwriting approval.
  • Verify and examine information and accuracy of loan application and closing documents.

Detailed Work Activities

  • Arrange insurance coverage.
  • Calculate financial data.
  • Collect deposits, payments or fees.
  • Compile data or documentation.
  • Determine the value of goods or services.
  • Discuss account status or activity with customers or patrons.
  • Interview employees, customers, or others to collect information.
  • Maintain financial or account records.
  • Monitor financial information.
  • Negotiate financial arrangements.
  • Obtain personal or financial information about customers or applicants.
  • Prepare business correspondence.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Provide notifications to customers or patrons.
  • Schedule appointments.
  • Type documents.
  • Verify accuracy of financial or transactional data.

Military Crosswalk Titles

  • Disbursing Officer (Navy - Commissioned or Warrant Officer)

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Credit Clerk
  • Disbursement Clerk
  • Loan Interviewer, Mortgage
  • Mortgage Clerk
  • Mortgage Loan Closer
  • Mortgage Loan Processor
  • Mortgage-Closing Clerk