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Administrative Services Managers - 11-3011.00

O*NET-SOC Description

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.

Sample of Reported Job Titles

  • Office Manager
  • Administrative Assistant
  • Administrative Coordinator
  • Administrative Officer
  • Administrative Manager
  • Administrative Specialist
  • Administrator
  • Business Administrator
  • Business Manager
  • Director of Operations

SOC Occupation Groups

11-0000 Management Occupations
11-3000 Operations Specialties Managers
11-3010 Administrative Services Managers
11-3011.00 Administrative Services Managers

Related Occupations


  • Acquire, distribute and store supplies.
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
  • Conduct classes to teach procedures to staff.
  • Direct or coordinate the supportive services department of a business, agency, or organization.
  • Dispose of, or oversee the disposal of, surplus or unclaimed property.
  • Hire and terminate clerical and administrative personnel.
  • Manage leasing of facility space.
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
  • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
  • Participate in architectural and engineering planning and design, including space and installation management.
  • Plan, administer and control budgets for contracts, equipment and supplies.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Set goals and deadlines for the department.

Detailed Work Activities

  • Analyze data to inform operational decisions or activities.
  • Conduct employee training programs.
  • Develop organizational goals or objectives.
  • Direct administrative or support services.
  • Direct facility maintenance or repair activities.
  • Hire personnel.
  • Manage construction activities.
  • Manage inventories of products or organizational resources.
  • Monitor facilities or operational systems.
  • Plan facility layouts or designs.
  • Prepare operational budgets.
  • Prepare operational progress or status reports.
  • Purchase materials, equipment, or other resources.
  • Recommend organizational process or policy changes.

Military Crosswalk Titles

  • Adjutant (Marine Corps - Commissioned Officer only)
  • Administrative Assistant (Navy - Commissioned or Warrant Officer)
  • Administrative Officer (Navy - Commissioned or Warrant Officer)
  • Administrative Systems Management (Army - Commissioned Officer only)
  • Aide (Navy - Commissioned or Warrant Officer)
  • Aide-de-Camp (Air Force - Commissioned Officer only)
  • Aviation Boatswain's Mate, Launching and Recovery Equipment (Navy - Enlisted)
  • Cavalry Scout (Army - Enlisted)
  • CWO - Civil Engineer Corps (Navy - Warrant Officer only)
  • CWO - Ordnance, Aviation (Navy - Warrant Officer only)
  • CWO - Security (Navy - Warrant Officer only)
  • CWO - Ship's Clerk (Navy - Warrant Officer only)
  • Executive Assistant (Navy - Commissioned or Warrant Officer)
  • Facilities Construction/Facilities Services Officer (Navy - Commissioned or Warrant Officer)
  • Facilities Management Officer (Marine Corps - Commissioned Officer only)
  • Facilities Management Officer (Marine Corps - Warrant Officer only)
  • Facilities Manager (Navy - Commissioned or Warrant Officer)
  • Flag Lieutenant (Navy - Commissioned or Warrant Officer)
  • Flag Secretary (Navy - Commissioned or Warrant Officer)
  • Infantry Senior Sergeant (Army - Enlisted)
  • LDO - Administration (Navy - Commissioned Officer only)
  • LDO - Civil Engineer Corps (Navy - Commissioned Officer only)
  • LDO - Ordnance, Aviation (Navy - Commissioned Officer only)
  • LDO - Security (Navy - Commissioned Officer only)
  • Legal Administrative Officer (Marine Corps - Warrant Officer only)
  • Management Officer (Army - Commissioned Officer only)
  • Personnel Administration (Coast Guard - Warrant Officer only)
  • Personnel Officer (Marine Corps - Warrant Officer only)
  • Records Management Officer (Navy - Commissioned or Warrant Officer)
  • RL - Special Duty - Merchant Marine, Deck (Navy - Commissioned Officer only)
  • SC - Civil Engineer Corps (Navy - Commissioned Officer only)
  • Ship's Secretary (Navy - Commissioned or Warrant Officer)
  • Sonar Technician (Surface) (Navy - Enlisted)
  • Special Aides/Assistants/Liaison (Coast Guard - Commissioned Officer only)
  • Special Forces Senior Sergeant (Army - Enlisted)
  • Staff Administration Officer (Navy - Commissioned or Warrant Officer)
  • Supply Chain Manager (Navy - Enlisted)
  • Support Services Specialist (Navy - Enlisted)
  • URL - Surface Warfare (Navy - Commissioned Officer only)

Apprenticeship Crosswalk Titles

  • Office Manager/Administrative Services

DOT Crosswalk Titles

  • Court Administrator
  • Director, Service
  • Manager, Office
  • Property-Disposal Officer
  • Radiology Administrator
  • Unclaimed Property Officer