Skip navigation

Administrative Services Managers - 11-3011.00

O*NET-SOC Description

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.

Sample of Reported Job Titles

  • Administrative Assistant
  • Administrative Coordinator
  • Administrative Manager
  • Administrative Officer
  • Administrative Specialist
  • Administrator
  • Business Administrator
  • Business Manager
  • Director of Operations
  • Office Manager

SOC Occupation Groups

11-0000 Management Occupations
11-3000 Operations Specialties Managers
11-3010 Administrative Services Managers
11-3011.00 Administrative Services Managers

Related Occupations

Tasks

  • Acquire, distribute and store supplies.
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
  • Conduct classes to teach procedures to staff.
  • Direct or coordinate the supportive services department of a business, agency, or organization.
  • Dispose of, or oversee the disposal of, surplus or unclaimed property.
  • Hire and terminate clerical and administrative personnel.
  • Manage leasing of facility space.
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
  • Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
  • Participate in architectural and engineering planning and design, including space and installation management.
  • Plan, administer, and control budgets for contracts, equipment, and supplies.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Set goals and deadlines for the department.

Detailed Work Activities

  • Analyze data to inform operational decisions or activities.
  • Conduct employee training programs.
  • Develop organizational goals or objectives.
  • Direct administrative or support services.
  • Direct facility maintenance or repair activities.
  • Hire personnel.
  • Manage construction activities.
  • Manage inventories of products or organizational resources.
  • Monitor facilities or operational systems.
  • Plan facility layouts or designs.
  • Prepare operational budgets.
  • Prepare operational progress or status reports.
  • Purchase materials, equipment, or other resources.
  • Recommend organizational process or policy changes.

Military Crosswalk Titles

  • Adjutant (Marine Corps - Commissioned Officer only)
  • Administration (Air Force - Enlisted)
  • Administration Apprentice (Air Force - Enlisted)
  • Administration Craftsman (Air Force - Enlisted)
  • Administration Helper (Air Force - Enlisted)
  • Administration Journeyman (Air Force - Enlisted)
  • Administration Superintendent (Air Force - Enlisted)
  • Administrative Assistant (Navy - Commissioned or Warrant Officer)
  • Administrative Officer (Navy - Commissioned or Warrant Officer)
  • Administrative Specialist (Marine Corps - Enlisted)
  • Administrative Systems Management (Army - Commissioned Officer only)
  • Aide (Navy - Commissioned or Warrant Officer)
  • Aide-de-Camp (Air Force - Commissioned Officer only)
  • Air Defense Artillery Senior Sergeant (Army - Enlisted)
  • Air Transportation (Air Force - Enlisted)
  • Air Transportation Apprentice (Air Force - Enlisted)
  • Air Transportation Craftsman (Air Force - Enlisted)
  • Air Transportation Helper (Air Force - Enlisted)
  • Air Transportation Journeyman (Air Force - Enlisted)
  • Air Transportation Superintendent (Air Force - Enlisted)
  • Aircraft Armament Systems (Air Force - Enlisted)
  • Aircraft Armament Systems Apprentice, A10 (Air Force - Enlisted)
  • Aircraft Armament Systems Apprentice, All Other (Air Force - Enlisted)
  • Aircraft Armament Systems Apprentice, B-1 (Air Force - Enlisted)
  • Aircraft Armament Systems Apprentice, B-52/B-2 (Air Force - Enlisted)
  • Aircraft Armament Systems Apprentice, F-15 (Air Force - Enlisted)
  • Aircraft Armament Systems Apprentice, F-16 (Air Force - Enlisted)
  • Aircraft Armament Systems Apprentice, F-35 (Air Force - Enlisted)
  • Aircraft Armament Systems Apprentice, F/A-22 (Air Force - Enlisted)
  • Aircraft Armament Systems Apprentice, RPA (MQ-1/MQ-9) (Air Force - Enlisted)
  • Aircraft Armament Systems Craftsman (Air Force - Enlisted)
  • Aircraft Armament Systems Helper, A10 (Air Force - Enlisted)
  • Aircraft Armament Systems Helper, All Other (Air Force - Enlisted)
  • Aircraft Armament Systems Helper, B-1 (Air Force - Enlisted)
  • Aircraft Armament Systems Helper, B-52/B-2 (Air Force - Enlisted)
  • Aircraft Armament Systems Helper, F-15 (Air Force - Enlisted)
  • Aircraft Armament Systems Helper, F-16 (Air Force - Enlisted)
  • Aircraft Armament Systems Helper, F-35 (Air Force - Enlisted)
  • Aircraft Armament Systems Helper, F/A-22 (Air Force - Enlisted)
  • Aircraft Armament Systems Helper, RPA (MQ-1/MQ-9) (Air Force - Enlisted)
  • Aircraft Armament Systems Journeyman (Air Force - Enlisted)
  • Aircraft Armament Systems Superintendent (Air Force - Enlisted)
  • Aircraft Loadmaster (Air Force - Enlisted)
  • Aircraft Loadmaster Apprentice (Air Force - Enlisted)
  • Aircraft Loadmaster Craftsman (Air Force - Enlisted)
  • Aircraft Loadmaster Helper (Air Force - Enlisted)
  • Aircraft Loadmaster Journeyman (Air Force - Enlisted)
  • Aircraft Loadmaster Superintendent (Air Force - Enlisted)
  • Aircraft Ordnance Technician (Marine Corps - Enlisted)
  • Aircrew Flight Equipment (Air Force - Enlisted)
  • Aircrew Flight Equipment Apprentice (Air Force - Enlisted)
  • Aircrew Flight Equipment Craftsman (Air Force - Enlisted)
  • Aircrew Flight Equipment Helper (Air Force - Enlisted)
  • Aircrew Flight Equipment Journeyman (Air Force - Enlisted)
  • Aircrew Flight Equipment Superintendent (Air Force - Enlisted)
  • Ammunition Technician (Marine Corps - Enlisted)
  • Army Reserve Career Counselor (Army Reserve) (Army - Enlisted)
  • Automated Logistical Specialist (Army - Enlisted)
  • Aviation Boatswain's Mate, Launching and Recovery Equipment (Navy - Enlisted)
  • Aviation Maintenance Administrationman (Navy - Enlisted)
  • Aviation Maintenance Data Specialist (Marine Corps - Enlisted)
  • Aviation Operations Specialist (Marine Corps - Enlisted)
  • Aviation Ordnance Systems Technician (Marine Corps - Enlisted)
  • Aviation Ordnanceman (Navy - Enlisted)
  • Aviation Resource Management (Air Force - Enlisted)
  • Aviation Resource Management Apprentice (Air Force - Enlisted)
  • Aviation Resource Management Craftsman (Air Force - Enlisted)
  • Aviation Resource Management Helper (Air Force - Enlisted)
  • Aviation Resource Management Journeyman (Air Force - Enlisted)
  • Aviation Resource Management Superintendent (Air Force - Enlisted)
  • Aviation Supply Specialist (Marine Corps - Enlisted)
  • Basic Combat Camera Officer (Marine Corps - Commissioned Officer only)
  • Basic Combat Camera Officer (Marine Corps - Warrant Officer only)
  • Basic Engineer, Construction, Facilities, and Equipment Officer (Marine Corps - Warrant Officer only)
  • Basic Legal Services Officer (Marine Corps - Warrant Officer only)
  • Basic Personnel and Administration Officer (Marine Corps - Commissioned Officer only)
  • Basic Personnel and Administration Officer (Marine Corps - Warrant Officer only)
  • Basic Utilities Officer (Marine Corps - Warrant Officer only)
  • Broadcast Journalist (Air Force - Enlisted)
  • Broadcast Journalist Apprentice (Air Force - Enlisted)
  • Broadcast Journalist Craftsman (Air Force - Enlisted)
  • Broadcast Journalist Helper (Air Force - Enlisted)
  • Broadcast Journalist Journeyman (Air Force - Enlisted)
  • Career Counselor (Army - Enlisted)
  • Cavalry Scout (Army - Enlisted)
  • Combat Engineer (Army - Enlisted)
  • Combat Engineer (Marine Corps - Enlisted)
  • Command Master Chief (Navy - Enlisted)
  • Command Sergeant Major Nominative (Army - Enlisted)
  • Contracting (Air Force - Enlisted)
  • Contracting Apprentice (Air Force - Enlisted)
  • Contracting Craftsman (Air Force - Enlisted)
  • Contracting Helper (Air Force - Enlisted)
  • Contracting Journeyman (Air Force - Enlisted)
  • Contracting Superintendent (Air Force - Enlisted)
  • CWO - Civil Engineer Corps (Navy - Warrant Officer only)
  • CWO - Ordnance, Aviation (Navy - Warrant Officer only)
  • CWO - Security (Navy - Warrant Officer only)
  • CWO - Ship's Clerk (Navy - Warrant Officer only)
  • Education and Training (Air Force - Enlisted)
  • Education And Training Apprentice (Air Force - Enlisted)
  • Education And Training Craftsman (Air Force - Enlisted)
  • Education And Training Helper (Air Force - Enlisted)
  • Education and Training Journeyman (Air Force - Enlisted)
  • Education And Training Superintendent (Air Force - Enlisted)
  • Equal Opportunity (Air Force - Enlisted)
  • Equal Opportunity Craftsman (Air Force - Enlisted)
  • Equal Opportunity Helper (Air Force - Enlisted)
  • Equal Opportunity Journeyman (Air Force - Enlisted)
  • Equal Opportunity Superintendent (Air Force - Enlisted)
  • Executive Assistant (Navy - Commissioned or Warrant Officer)
  • Facilities Construction/Facilities Services Officer (Navy - Commissioned or Warrant Officer)
  • Facilities Management Officer (Marine Corps - Commissioned Officer only)
  • Facilities Management Officer (Marine Corps - Warrant Officer only)
  • Facilities Manager (Navy - Commissioned or Warrant Officer)
  • Flag Lieutenant (Navy - Commissioned or Warrant Officer)
  • Flag Secretary (Navy - Commissioned or Warrant Officer)
  • Helicopter/Tiltrotor Aircraft Maintenance (Air Force - Enlisted)
  • Helicopter/Tiltrotor Aircraft Maintenance Apprentice, CV-22 (Air Force - Enlisted)
  • Helicopter/Tiltrotor Aircraft Maintenance Apprentice, H-60 (Air Force - Enlisted)
  • Helicopter/Tiltrotor Aircraft Maintenance Craftsman (Air Force - Enlisted)
  • Helicopter/Tiltrotor Aircraft Maintenance Helper, CV-22 (Air Force - Enlisted)
  • Helicopter/Tiltrotor Aircraft Maintenance Helper, H-60 (Air Force - Enlisted)
  • Helicopter/Tiltrotor Aircraft Maintenance Journeyman, CV-22 (Air Force - Enlisted)
  • Helicopter/Tiltrotor Aircraft Maintenance Journeyman, H-60 (Air Force - Enlisted)
  • Human Resources Specialist (Army - Enlisted)
  • In-Flight Refueling (Air Force - Enlisted)
  • In-Flight Refueling Apprentice (Air Force - Enlisted)
  • In-Flight Refueling Craftsman (Air Force - Enlisted)
  • In-Flight Refueling Helper (Air Force - Enlisted)
  • In-Flight Refueling Journeyman (Air Force - Enlisted)
  • In-Flight Refueling Superintendent (Air Force - Enlisted)
  • Individual Material Readiness List (IMRL) Asset Manager (Marine Corps - Enlisted)
  • Infantry Senior Sergeant (Army - Enlisted)
  • Knowledge Management Apprentice (Air Force - Enlisted)
  • Knowledge Management Craftsman (Air Force - Enlisted)
  • Knowledge Management Helper (Air Force - Enlisted)
  • Knowledge Management Journeyman (Air Force - Enlisted)
  • Knowledge Operations Management (Air Force - Enlisted)
  • LDO - Administration (Navy - Commissioned Officer only)
  • LDO - Civil Engineer Corps (Navy - Commissioned Officer only)
  • LDO - Ordnance, Aviation (Navy - Commissioned Officer only)
  • LDO - Security (Navy - Commissioned Officer only)
  • Legal Administrative Officer (Marine Corps - Warrant Officer only)
  • Legal Administrator (Army - Warrant Officer only)
  • Logistics Plans (Air Force - Enlisted)
  • Logistics Plans Apprentice (Air Force - Enlisted)
  • Logistics Plans Craftsman (Air Force - Enlisted)
  • Logistics Plans Helper (Air Force - Enlisted)
  • Logistics Plans Journeyman (Air Force - Enlisted)
  • Logistics Plans Superintendent (Air Force - Enlisted)
  • Logistics Specialist (Navy - Enlisted)
  • Logistics/ Mobility Chief (Marine Corps - Enlisted)
  • M1 Armor Crewman (Army - Enlisted)
  • Maintenance Management Production (Air Force - Enlisted)
  • Maintenance Management Production Craftsman (Air Force - Enlisted)
  • Maintenance Management Production Helper (Air Force - Enlisted)
  • Maintenance Management Production Journeyman (Air Force - Enlisted)
  • Maintenance Management Production, Apprentice (Air Force - Enlisted)
  • Management Officer (Army - Commissioned Officer only)
  • Manpower (Air Force - Enlisted)
  • Manpower Apprentice (Air Force - Enlisted)
  • Manpower Craftsman (Air Force - Enlisted)
  • Manpower Helper (Air Force - Enlisted)
  • Manpower Journeyman (Air Force - Enlisted)
  • Manpower Superintendent (Air Force - Enlisted)
  • Mass Communications Specialist (Navy - Enlisted)
  • Materiel Management (Air Force - Enlisted)
  • Materiel Management Apprentice (Air Force - Enlisted)
  • Materiel Management Craftsman (Air Force - Enlisted)
  • Materiel Management Helper (Air Force - Enlisted)
  • Materiel Management Journeyman (Air Force - Enlisted)
  • Materiel Management Superintendent (Air Force - Enlisted)
  • Medical Materiel (Air Force - Enlisted)
  • Medical Materiel Apprentice (Air Force - Enlisted)
  • Medical Materiel Craftsman (Air Force - Enlisted)
  • Medical Materiel Helper (Air Force - Enlisted)
  • Medical Materiel Journeyman (Air Force - Enlisted)
  • Medical Materiel Superintendent (Air Force - Enlisted)
  • Munitions Systems (Air Force - Enlisted)
  • Munitions Systems Apprentice (Air Force - Enlisted)
  • Munitions Systems Craftsman (Air Force - Enlisted)
  • Munitions Systems Helper (Air Force - Enlisted)
  • Munitions Systems Journeyman (Air Force - Enlisted)
  • Munitions Systems Superintendent (Air Force - Enlisted)
  • Navy Counselor (Recruiter) (Navy - Enlisted)
  • Operations Management (Air Force - Enlisted)
  • Operations Management Apprentice (Air Force - Enlisted)
  • Operations Management Craftsman (Air Force - Enlisted)
  • Operations Management Helper (Air Force - Enlisted)
  • Operations Management Journeyman (Air Force - Enlisted)
  • Operations Management Superintendent (Air Force - Enlisted)
  • Ordnance Vehicle Maintenance Chief (Marine Corps - Enlisted)
  • Personnel (Air Force - Enlisted)
  • Personnel Administration (Coast Guard - Warrant Officer only)
  • Personnel Administration Specialty (Coast Guard - Warrant Officer only)
  • Personnel Apprentice (Air Force - Enlisted)
  • Personnel Craftsman (Air Force - Enlisted)
  • Personnel Helper (Air Force - Enlisted)
  • Personnel Journeyman (Air Force - Enlisted)
  • Personnel Officer (Marine Corps - Warrant Officer only)
  • Personnel Specialist (Navy - Enlisted)
  • Personnel Superintendent (Air Force - Enlisted)
  • Postal Clerk (Marine Corps - Enlisted)
  • Records Management Officer (Navy - Commissioned or Warrant Officer)
  • Recruiter (Army - Enlisted)
  • Recruiting and Retention NCO (Army National Guard of the United States) (Army - Enlisted)
  • Refuel/Bomber Aircraft Maintenance (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Apprentice, Any C-135/E-3/E-8 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Apprentice, B-1 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Apprentice, B-2 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Apprentice, B-52 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Apprentice, KC-10 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Apprentice, KC-46 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Craftsman (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Helper, Any C-135/E-3/E-8 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Helper, B-1 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Helper, B-2 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Helper, B-52 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Helper, KC-10 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Helper, KC-46 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Journeyman, Any C-135/E-3/E-8 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Journeyman, B-1 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Journeyman, B-2 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Journeyman, B-52 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Journeyman, KC-10 (Air Force - Enlisted)
  • Refuel/Bomber Aircraft Maintenance Journeyman, KC-46 (Air Force - Enlisted)
  • Religious Program Specialist (Navy - Enlisted)
  • Remotely Piloted Aircraft Maintenance (Air Force - Enlisted)
  • Remotely Piloted Aircraft Maintenance Apprentice, MQ-1/MQ-9 (Air Force - Enlisted)
  • Remotely Piloted Aircraft Maintenance Apprentice, RQ-4 (Air Force - Enlisted)
  • Remotely Piloted Aircraft Maintenance Craftsman (Air Force - Enlisted)
  • Remotely Piloted Aircraft Maintenance Helper, MQ-1/MQ-9 (Air Force - Enlisted)
  • Remotely Piloted Aircraft Maintenance Helper, RQ-4 (Air Force - Enlisted)
  • Remotely Piloted Aircraft Maintenance Journeyman, MQ-1/MQ-9 (Air Force - Enlisted)
  • Remotely Piloted Aircraft Maintenance Journeyman, RQ-4 (Air Force - Enlisted)
  • RL - Special Duty - Merchant Marine, Deck (Navy - Commissioned Officer only)
  • SC - Civil Engineer Corps (Navy - Commissioned Officer only)
  • Sergeant Major-First Sergeant (Marine Corps - Enlisted)
  • Services (Air Force - Enlisted)
  • Services Apprentice (Air Force - Enlisted)
  • Services Craftsman (Air Force - Enlisted)
  • Services Helper (Air Force - Enlisted)
  • Services Journeyman (Air Force - Enlisted)
  • Services Superintendent (Air Force - Enlisted)
  • Ship's Secretary (Navy - Commissioned or Warrant Officer)
  • Sonar Technician (Surface) (Navy - Enlisted)
  • Special Aides/Assistants/Liaison (Coast Guard - Commissioned Officer only)
  • Special Forces Senior Sergeant (Army - Enlisted)
  • Staff Administration Officer (Navy - Commissioned or Warrant Officer)
  • Supply Chain Administration and Operations Specialist (Marine Corps - Enlisted)
  • Supply Chain Manager (Navy - Enlisted)
  • Support Services Specialist (Navy - Enlisted)
  • Tactical Aircraft Maintenance (5th Generation) (Air Force - Enlisted)
  • Tactical Aircraft Maintenance (5th Generation) Apprentice, F-22 (Air Force - Enlisted)
  • Tactical Aircraft Maintenance (5th Generation) Apprentice, F-35 (Air Force - Enlisted)
  • Tactical Aircraft Maintenance (5th Generation) Craftsman (Air Force - Enlisted)
  • Tactical Aircraft Maintenance (5th Generation) Helper, F-22 (Air Force - Enlisted)
  • Tactical Aircraft Maintenance (5th Generation) Helper, F-35 (Air Force - Enlisted)
  • Tactical Aircraft Maintenance (5th Generation) Journeyman, F-22 (Air Force - Enlisted)
  • Tactical Aircraft Maintenance (5th Generation) Journeyman, F-35 (Air Force - Enlisted)
  • Traffic Management (Air Force - Enlisted)
  • Traffic Management Apprentice (Air Force - Enlisted)
  • Traffic Management Craftsman (Air Force - Enlisted)
  • Traffic Management Helper (Air Force - Enlisted)
  • Traffic Management Journeyman (Air Force - Enlisted)
  • Traffic Management Superintendent (Air Force - Enlisted)
  • URL - Surface Warfare (Navy - Commissioned Officer only)
  • Vehicle Management and Analysis (Air Force - Enlisted)
  • Vehicle Management and Analysis Apprentice (Air Force - Enlisted)
  • Vehicle Management and Analysis Helper (Air Force - Enlisted)
  • Vehicle Management and Analysis Journeyman (Air Force - Enlisted)
  • Vehicle Management and Analysis, Craftsman (Air Force - Enlisted)
  • Warehouse Clerk (Marine Corps - Enlisted)
  • Yeoman (Navy - Enlisted)

Apprenticeship Crosswalk Titles

  • Office Manager/Administrative Services

DOT Crosswalk Titles

  • Court Administrator
  • Director, Service
  • Manager, Office
  • Property-Disposal Officer
  • Radiology Administrator
  • Unclaimed Property Officer