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Travel Agents - 41-3041.00

O*NET-SOC Description

Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.

Sample of Reported Job Titles

  • Travel Agent
  • Travel Consultant
  • Travel Counselor
  • Auto Travel Counselor

SOC Occupation Groups

41-0000 Sales and Related Occupations
41-3000 Sales Representatives, Services
41-3040 Travel Agents
41-3041.00 Travel Agents

Related Occupations

Tasks

  • Book transportation and hotel reservations, using computer terminal or telephone.
  • Collect payment for transportation and accommodations from customer.
  • Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
  • Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.

Detailed Work Activities

  • collect payment
  • compute financial data
  • develop travel itinerary
  • estimate travel rates or expenses
  • fill out business or government forms
  • inform clients of travel restrictions
  • maintain records, reports, or files
  • make presentations
  • make travel reservations
  • obtain travel information for clients
  • provide clients with travel information
  • provide customer service
  • provide customers with travel assistance
  • provide travel suggestions
  • read travel rate schedule
  • receive customer orders
  • sell itinerary tour packages
  • sell products or services
  • use computers to enter, access or retrieve data
  • use interpersonal communication techniques
  • use knowledge of international travel regulations
  • use knowledge of written communication in sales work
  • use local or regional geographical knowledge to transportation
  • use sales techniques
  • use telephone communication techniques

Military Crosswalk Titles

No information available.

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Travel Agent