Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.
- Sales and Service Associate (SSA)
- Clerk
- Window/Distribution Clerk
- Sales Associate
- Window Clerk
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- Postal Clerk
- Distribution Clerk
- Bulk Mail Technician
- Part Time Flexible Clerk (PTF Clerk)
- Sales and Distribution Clerk
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- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
- Cash money orders.
- Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
- Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
- Feed mail into postage canceling devices or hand stamp mail to cancel postage.
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- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
- Cash money orders.
- Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing.
- Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
- Feed mail into postage canceling devices or hand stamp mail to cancel postage.
- Keep money drawers in order, and record and balance daily transactions.
- Obtain signatures from recipients of registered or special delivery mail.
- Post announcements or government information on public bulletin boards.
- Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
- Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
- Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
- Receive letters and parcels, and place mail into bags.
- Register, certify, and insure letters and parcels.
- Rent post office boxes to customers.
- Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
- Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
- Set postage meters, and calibrate them to ensure correct operation.
- Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
- Transport mail from one work station to another.
- Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage.
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- answer customer or public inquiries
- assist public in complying with Postal Service regulations
- calculate monetary exchange
- distribute correspondence or mail
- examine documents for completeness, accuracy, or conformance to standards
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- answer customer or public inquiries
- assist public in complying with Postal Service regulations
- calculate monetary exchange
- distribute correspondence or mail
- examine documents for completeness, accuracy, or conformance to standards
- fill out business or government forms
- greet customers, guests, visitors, or passengers
- insert mail into slots of mail rack
- load, unload, or stack containers, materials, or products
- maintain account records
- monitor currency, coin, or checks in cash drawer
- obtain information from individuals
- operate alpha or numeric mail sorting systems
- operate business machines
- process mail through postage machine
- provide assistance to post office customers
- provide customer service in postal or mail service setting
- receive or disburse cash related to payments received
- relay information to proper officials
- resolve customer or public complaints
- sell products or services
- sort mail letters or packages
- use computers to enter, access or retrieve data
- use oral or written communication techniques
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- Courier (Air Force - Enlisted)
- Enlisted Aviation Logistician (Marine Corps - Enlisted)
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- Postal Clerk (Coast Guard - Enlisted)
- Postal Clerk (Marine Corps - Enlisted)
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- Courier (Air Force - Enlisted)
- Enlisted Aviation Logistician (Marine Corps - Enlisted)
- Independent Duty Postal Clerk (Navy - Enlisted)
- Logistics Specialist (Navy - Enlisted)
- Logistics Specialist Basic (Navy - Enlisted)
- Postal (Air Force - Enlisted)
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- Postal Clerk (Coast Guard - Enlisted)
- Postal Clerk (Marine Corps - Enlisted)
- Postal Clerk (Navy - Enlisted)
- Postal Clerk (PC) Tracking NEC (Navy - Enlisted)
- Postal Clerk Basic (Navy - Enlisted)
- Storekeeper (Coast Guard - Enlisted)
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