Postmasters and Mail Superintendents - 11-9131.00

O*NET-SOC Description

Direct and coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

DOT Titles Included in this O*NET-SOC Code

  • Postmaster
  • Sectional Center Manager, Postal Service

Sample of Occupations in this SOC Family

Related Occupations

Tasks

  • Collect rents for post office boxes.
  • Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations.
  • Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
  • Hire and train employees, and evaluate their performance.
  • Inform the public of available services, and of postal laws and regulations.
  • Issue and cash money orders.
  • Negotiate labor disputes.
  • Organize and supervise activities such as the processing of incoming and outgoing mail.
  • Prepare and submit detailed and summary reports of post office activities to designated supervisors.
  • Prepare employee work schedules.
  • Resolve customer complaints.
  • Select and train postmasters and managers of associate postal units.

Detailed Work Activities

  • assign work to staff or employees
  • assist public in complying with Postal Service regulations
  • conduct or attend staff meetings
  • direct and coordinate activities of workers or staff
  • disburse checks to satisfy accounts payable
  • evaluate performance of employees or contract personnel
  • explain rules, policies or regulations
  • hire, discharge, transfer, or promote workers
  • mediate or arbitrate disputes
  • negotiate business contracts
  • organize meetings to address labor disputes
  • orient new employees
  • oversee execution of organizational or program policies
  • prepare reports for management
  • provide assistance to post office customers
  • provide customer service in postal or mail service setting
  • requisition stock, materials, supplies or equipment
  • resolve customer or public complaints
  • route freight shipments
  • schedule employee work hours
  • select applicants meeting qualifications