Direct and coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
- Postmaster
- Sectional Center Manager, Postal Service
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- Collect rents for post office boxes.
- Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Hire and train employees, and evaluate their performance.
- Inform the public of available services, and of postal laws and regulations.
- Issue and cash money orders.
- Negotiate labor disputes.
- Organize and supervise activities such as the processing of incoming and outgoing mail.
- Prepare and submit detailed and summary reports of post office activities to designated supervisors.
- Prepare employee work schedules.
- Resolve customer complaints.
- Select and train postmasters and managers of associate postal units.
- assign work to staff or employees
- assist public in complying with Postal Service regulations
- conduct or attend staff meetings
- direct and coordinate activities of workers or staff
- disburse checks to satisfy accounts payable
- evaluate performance of employees or contract personnel
- explain rules, policies or regulations
- hire, discharge, transfer, or promote workers
- mediate or arbitrate disputes
- negotiate business contracts
- organize meetings to address labor disputes
- orient new employees
- oversee execution of organizational or program policies
- prepare reports for management
- provide assistance to post office customers
- provide customer service in postal or mail service setting
- requisition stock, materials, supplies or equipment
- resolve customer or public complaints
- route freight shipments
- schedule employee work hours
- select applicants meeting qualifications
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