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Gaming Surveillance Officers and Gaming Investigators - 33-9031.00

O*NET-SOC Description

Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May use one-way mirrors above the casino floor, cashier's cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.

Sample of Reported Job Titles

  • Casino Enforcement Agent
  • Gaming Investigator
  • Security Officer
  • Surveillance Agent
  • Surveillance Investigator
  • Surveillance Monitor
  • Surveillance Observer
  • Surveillance Officer
  • Surveillance Operator
  • Surveillance Technician

SOC Occupation Groups

33-0000 Protective Service Occupations
33-9000 Other Protective Service Workers
33-9030 Security Guards and Gaming Surveillance Officers
33-9031.00 Gaming Surveillance Officers and Gaming Investigators

Related Occupations

Tasks

  • Act as oversight or security agents for management or customers.
  • Develop and maintain log of surveillance observations.
  • Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
  • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
  • Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
  • Report all violations and suspicious behaviors to supervisors, verbally or in writing.
  • Review video surveillance footage.
  • Supervise or train surveillance observers.

Detailed Work Activities

  • Compile data or documentation.
  • Compile operational data.
  • Direct security operations.
  • Discuss performance, complaints, or violations with supervisors.
  • Inspect equipment or systems.
  • Inspect facilities or equipment to ensure specifications are met.
  • Inspect materials or equipment to determine need for repair or replacement.
  • Monitor operations to ensure compliance with safety or security policies or regulations.
  • Observe individuals' activities to gather information or compile evidence.
  • Operate surveillance equipment to detect suspicious or illegal activities.
  • Record operational or environmental data.
  • Train employees in proper work procedures.

Military Crosswalk Titles

  • Intelligence Analyst (Army - Enlisted)
  • Investigator (Coast Guard - Enlisted)
  • Master-At-Arms (Navy - Enlisted)
  • Military Police (Army - Enlisted)
  • Senior Military Police Sergeant (Army - Enlisted)
  • Unit Supply Specialist (Army - Enlisted)

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Gambling Monitor
  • Surveillance-System Monitor