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Fast Food and Counter Workers - 35-3023.00

The occupation code you requested, 35-3021.00 (Combined Food Preparation and Serving Workers, Including Fast Food), is no longer in use. In the future, please use 35-3023.00 (Fast Food and Counter Workers) instead.

O*NET-SOC Description

Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.

Sample of Reported Job Titles

Cafe Server
Cafeteria Server
Concession Cashier
Deli Worker (Delicatessen Worker)
Food Server

Food Service Aide
Food Service Assistant
Food Service Worker
School Cafeteria Cook
Snack Bar Attendant

SOC Occupation Groups

35-0000	Food Preparation and Serving Related Occupations
35-3000	Food and Beverage Serving Workers
35-3020	Fast Food and Counter Workers
35-3023.00	Fast Food and Counter Workers

Related Occupations

35-2011.00	Cooks, Fast Food
35-2014.00	Cooks, Restaurant Bright Outlook
35-2015.00	Cooks, Short Order
35-2021.00	Food Preparation Workers
35-3011.00	Bartenders
35-3023.01	Baristas
35-3031.00	Waiters and Waitresses
35-3041.00	Food Servers, Nonrestaurant
35-9011.00	Dining Room and Cafeteria Attendants and Bartender Helpers
35-9021.00	Dishwashers

Tasks

Accept payment from customers, and make change as necessary.
Add relishes and garnishes to food orders, according to instructions.
Arrange reservations for patrons of dining establishments.
Arrange tables and decorations according to instructions.
Balance receipts and payments in cash registers.
Brew coffee and tea, and fill containers with requested beverages.
Clean and organize eating, service, and kitchen areas.
Collect and return dirty dishes to the kitchen for washing.
Communicate with customers regarding orders, comments, and complaints.
Deliver orders to kitchens, and pick up and serve food when it is ready.
Distribute food to servers.
Monitor and order supplies or food items, and restock as necessary to maintain inventory.
Notify kitchen personnel of shortages or special orders.
Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
Perform personnel activities, such as supervising and training employees.
Plan, prepare, and deliver meals to individuals with special dietary needs.
Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines.
Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
Replenish foods at serving stations.
Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.
Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
Set up dining areas for meals, and clear them following meals.
Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
Wash dishes, glassware, and silverware after meals.
Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout.