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Counter Attendants, Cafeteria, Food Concession, and Coffee Shop - 35-3022.00

O*NET-SOC Description

Serve food to diners at counter or from a steam table.

Sample of Reported Job Titles

  • Cafe Server
  • Cafeteria Server
  • Cafeteria Worker
  • Food Server
  • Food Service Assistant
  • Food Service Worker
  • Line Server
  • Sandwich Artist
  • Server
  • Snack Bar Attendant

SOC Occupation Groups

35-0000 Food Preparation and Serving Related Occupations
35-3000 Food and Beverage Serving Workers
35-3020 Fast Food and Counter Workers
35-3022.00 Counter Attendants, Cafeteria, Food Concession, and Coffee Shop

Related Occupations


  • Add relishes and garnishes to food orders, according to instructions.
  • Arrange reservations for patrons of dining establishments.
  • Balance receipts and payments in cash registers.
  • Brew coffee and tea, and fill containers with requested beverages.
  • Carve meat.
  • Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
  • Deliver orders to kitchens, and pick up and serve food when it is ready.
  • Order items needed to replenish supplies.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Replenish foods at serving stations.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses.
  • Set up dining areas for meals and clear them following meals.
  • Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
  • Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.

Detailed Work Activities

  • Add garnishes to food.
  • Arrange tables or dining areas.
  • Balance receipts.
  • Clean food preparation areas, facilities, or equipment.
  • Clean tableware.
  • Collect dirty dishes or other tableware.
  • Communicate dining or order details to kitchen personnel.
  • Cook foods.
  • Cut cooked or raw foods.
  • Operate cash registers.
  • Order materials, supplies, or equipment.
  • Package food or supplies.
  • Prepare hot or cold beverages.
  • Process customer bills or payments.
  • Schedule dining reservations.
  • Serve food or beverages.
  • Stock serving stations or dining areas with food or supplies.
  • Take customer orders.

Military Crosswalk Titles

No information available.

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Canteen Operator
  • Counter Attendant, Cafeteria
  • Counter Attendant, Lunchroom or Coffee Shop
  • Fountain Server
  • Waiter/Waitress, Take Out