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Maids and Housekeeping Cleaners - 37-2012.00

O*NET-SOC Description

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Sample of Reported Job Titles

  • Chambermaid
  • Cleaner
  • Cottage Attendant
  • Environmental Services Aide
  • Environmental Services Worker
  • Guest Room Attendant (GRA)
  • Housekeeper
  • Housekeeping Laundry Worker
  • Room Cleaner

SOC Occupation Groups

Related Occupations


  • Answer telephones and doorbells.
  • Assign duties to other staff and give instructions regarding work methods and routines.
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Dust and polish furniture and equipment.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Hang draperies and dust window blinds.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Move and arrange furniture and turn mattresses.
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
  • Polish silver accessories and metalwork, such as fixtures and fittings.
  • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
  • Remove debris from driveways, garages, and swimming pool areas.
  • Replace light bulbs.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Request repair services and wait for repair workers to arrive.
  • Run errands, such as taking laundry to the cleaners and buying groceries.
  • Sort clothing and other articles, load washing machines, and iron and fold dried items.
  • Sort, count, and mark clean linens and store them in linen closets.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Wash dishes and clean kitchens, cooking utensils, and silverware.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.

Detailed Work Activities

  • Answer telephones to direct calls or provide information.
  • Clean building walls or flooring.
  • Clean equipment or supplies.
  • Clean facilities or sites.
  • Clean furniture or fixtures.
  • Decorate indoor or outdoor spaces.
  • Deliver items.
  • Dispose of trash or waste materials.
  • Instruct staff in work policies or procedures.
  • Inventory materials or equipment.
  • Maintain equipment or systems to ensure proper functioning.
  • Monitor building premises to ensure occupant or visitor safety.
  • Move furniture.
  • Move materials, equipment, or supplies.
  • Operate garment treatment equipment.
  • Plan employee work schedules.
  • Purchase products or services.
  • Remove debris from work sites.
  • Schedule repair, installation or maintenance activities.
  • Sort materials or products.

Military Crosswalk Titles

  • Laundry Operator (Navy - Enlisted)
  • Marine Aide (Marine Corps - Enlisted)
  • Shower and Laundry Specialist (Army - Enlisted)

Apprenticeship Crosswalk Titles

  • Housekeeper, Com, Res, Ind

DOT Crosswalk Titles

  • Butler, Second
  • Caretaker
  • Cleaner, Hospital
  • Cleaner, Housekeeping
  • Day Worker
  • House Worker, General
  • Housecleaner
  • Housekeeper, Commercial, Residential, or Industrial
  • Ironer
  • Laundry Worker, Domestic