Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
- Account Representative
- Bank Teller
- Branch Operations Specialist
- Customer Relationship Specialist
- Customer Service Associate (CSA)
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- Financial Services Representative (FSR)
- Member Services Representative
- Personal Banking Representative
- Roving Teller
- Teller
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- Answer telephones and assist customers with their questions.
- Arrange monies received in cash boxes and coin dispensers according to denomination.
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Carry out special services for customers, such as ordering bank cards and checks.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
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- Answer telephones and assist customers with their questions.
- Arrange monies received in cash boxes and coin dispensers according to denomination.
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Carry out special services for customers, such as ordering bank cards and checks.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
- Compute financial fees, interest, and service charges.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Count, verify, and post armored car deposits.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
- Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
- Identify transaction mistakes when debits and credits do not balance.
- Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.
- Issue checks to bond owners in settlement of transactions.
- Monitor bank vaults to ensure cash balances are correct.
- Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
- Order a supply of cash to meet daily needs.
- Perform clerical tasks, such as typing, filing, and microfilm photography.
- Prepare and verify cashier's checks.
- Process and maintain records of customer loans.
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Quote unit exchange rates, following daily international rate sheets or computer displays.
- Receive and count daily inventories of cash, drafts, and travelers' checks.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
- Resolve problems or discrepancies concerning customers' accounts.
- Sort and file deposit slips and checks.
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- Answer customer questions about goods or services.
- Answer telephones to direct calls or provide information.
- Calculate costs of goods or services.
- Calculate financial data.
- Collect deposits, payments or fees.
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- Answer customer questions about goods or services.
- Answer telephones to direct calls or provide information.
- Calculate costs of goods or services.
- Calculate financial data.
- Collect deposits, payments or fees.
- Enter information into databases or software programs.
- Execute sales or other financial transactions.
- Explain regulations, policies, or procedures.
- File documents or records.
- Interpret financial information for others.
- Issue documentation or identification to customers or employees.
- Maintain financial or account records.
- Obtain personal or financial information about customers or applicants.
- Order materials, supplies, or equipment.
- Prepare business correspondence.
- Prepare cash for deposit or disbursement.
- Respond to customer problems or complaints.
- Sell products or services.
- Send information, materials or documentation.
- Type documents.
- Verify accuracy of financial or transactional data.
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- Disbursing Clerk (Coast Guard - Enlisted)
- Financial Management and Comptroller (Air Force - Enlisted)
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- Financial Management and Comptroller Journeyman (Air Force - Enlisted)
- Financial Management and Comptroller Superintendent (Air Force - Enlisted)
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- Disbursing Clerk (Coast Guard - Enlisted)
- Financial Management and Comptroller (Air Force - Enlisted)
- Financial Management and Comptroller Apprentice (Air Force - Enlisted)
- Financial Management and Comptroller Craftsman (Air Force - Enlisted)
- Financial Management and Comptroller Helper (Air Force - Enlisted)
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- Financial Management and Comptroller Journeyman (Air Force - Enlisted)
- Financial Management and Comptroller Superintendent (Air Force - Enlisted)
- Personnel Specialist (Navy - Enlisted)
- Retail Services Specialist (Navy - Enlisted)
- Unit Supply Specialist (Army - Enlisted)
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- Coupon Clerk
- Foreign Banknote Teller-Trader
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