Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
- Front Office Manager
- Hotel Manager
- Resort Manager
- Front Desk Manager
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- Night Manager
- Director of Front Office
- Rooms Director
- Bed and Breakfast Innkeeper
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- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Assign duties to workers, and schedule shifts.
- Book tickets for guests for local tours and attractions.
- Collect payments and record data pertaining to funds and expenditures.
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- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Assign duties to workers, and schedule shifts.
- Book tickets for guests for local tours and attractions.
- Collect payments and record data pertaining to funds and expenditures.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Greet and register guests.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Interview and hire applicants.
- Manage and maintain temporary or permanent lodging facilities.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Monitor the revenue activity of the hotel or facility.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
- Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Perform marketing and public relations activities.
- Prepare required paperwork pertaining to departmental functions.
- Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Show, rent, or assign accommodations.
- Train staff members.
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- analyze operational or management reports or records
- answer customer or public inquiries
- assign work to staff or employees
- collect payment
- conduct or attend staff meetings
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- analyze operational or management reports or records
- answer customer or public inquiries
- assign work to staff or employees
- collect payment
- conduct or attend staff meetings
- confer with other departmental heads to coordinate activities
- direct and coordinate activities of workers or staff
- evaluate information from employment interviews
- evaluate premises for cleanliness
- explain rules, policies or regulations
- greet customers, guests, visitors, or passengers
- hire, discharge, transfer, or promote workers
- inspect property
- interview job applicants
- investigate customer complaints
- maintain account records
- maintain records, reports, or files
- monitor lodging or dining facility operations to ensure regulation
- monitor operations to verify conformance to standards
- negotiate business contracts
- order or purchase supplies, materials, or equipment
- orient new employees
- oversee execution of organizational or program policies
- prepare or maintain employee records
- provide customer service
- receive customer orders
- receive or disburse cash related to payments received
- resolve customer or public complaints
- resolve personnel problems or grievances
- schedule employee work hours
- supply guests with information or services
- understand government health, hotel or food service regulations
- use computers to enter, access or retrieve data
- write business correspondence
- Bachelor Quarters Manager (Navy - Commissioned or Warrant Officer)
No information available.
- Manager, Front Office
- Manager, Hotel or Motel
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- Manager, Lodging Facilities
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