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Postmasters and Mail Superintendents - 11-9131.00

O*NET-SOC Description

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Sample of Reported Job Titles

  • Delivery Supervisor
  • Distribution Operation Supervisor (SDO)
  • Distribution Operations Manager
  • Distribution Operations Supervisor
  • Mail Delivery Supervisor
  • Postal Supervisor
  • Postmaster
  • Postmaster Relief (PMR)
  • Remote Encoding Center Manager
  • Remote Encoding Operations Supervisor

SOC Occupation Groups

11-0000 Management Occupations
11-9000 Other Management Occupations
11-9130 Postmasters and Mail Superintendents
11-9131.00 Postmasters and Mail Superintendents

Related Occupations


  • Collect rents for post office boxes.
  • Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.
  • Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
  • Hire and train employees, and evaluate their performance.
  • Inform the public of available services, and of postal laws and regulations.
  • Issue and cash money orders.
  • Monitor employees' work schedules and attendance for payroll purposes.
  • Negotiate labor disputes.
  • Organize and supervise activities, such as the processing of incoming and outgoing mail.
  • Prepare and submit detailed and summary reports of post office activities to designated supervisors.
  • Prepare employee work schedules.
  • Resolve customer complaints.
  • Select and train postmasters and managers of associate postal units.

Detailed Work Activities

  • Collect payments for goods or services.
  • Conduct employee training programs.
  • Coordinate with external parties to exchange information.
  • Direct administrative or support services.
  • Direct organizational operations, projects, or services.
  • Evaluate employee performance.
  • Hire personnel.
  • Negotiate labor disputes.
  • Prepare operational progress or status reports.
  • Prepare staff schedules or work assignments.
  • Provide basic information to guests, visitors, or clients.
  • Resolve customer complaints or problems.

Military Crosswalk Titles

  • Administrative Officer (Navy - Commissioned or Warrant Officer)
  • Flag Secretary (Navy - Commissioned or Warrant Officer)
  • Intelligence Analyst (Army - Enlisted)
  • Knowledge Management (Air Force - Enlisted)
  • Knowledge Management Apprentice (Air Force - Enlisted)
  • Knowledge Management Craftsman (Air Force - Enlisted)
  • Knowledge Management Helper (Air Force - Enlisted)
  • Knowledge Management Journeyman (Air Force - Enlisted)
  • Logistics Specialist (Navy - Enlisted)
  • Logistics Specialist (Submarine) (Navy - Enlisted)
  • Postal Clerk (Marine Corps - Enlisted)
  • Postal Officer (Marine Corps - Warrant Officer only)
  • Postal Officer (Navy - Commissioned or Warrant Officer)
  • Ship's Secretary (Navy - Commissioned or Warrant Officer)
  • Storekeeper (Coast Guard - Enlisted)
  • Unit Supply Specialist (Army - Enlisted)

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Postmaster
  • Sectional Center Manager, Postal Service