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Summary  •  Details  •  Custom

First-Line Supervisors of Passenger Attendants - 53-1044.00

O*NET-SOC Description

Supervise and coordinate activities of passenger attendants.

Sample of Reported Job Titles

No information available.

SOC Occupation Groups

Related Occupations

Tasks

  • Analyze and record personnel or operational data and write related activity reports.
  • Apply customer feedback to service improvement efforts.
  • Compute or estimate cash, payroll, transportation, or personnel requirements.
  • Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
  • Direct or coordinate the activities of workers, such as flight or car attendants.
  • Enforce safety rules and regulations.
  • Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
  • Inform workers about interests or special needs of specific groups.
  • Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Participate in continuing education to stay abreast of industry trends and developments.
  • Recommend and implement measures to improve worker motivation, work methods, or customer services.
  • Recruit and hire staff members.
  • Requisition necessary supplies, equipment, or services.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Take disciplinary action to address performance problems.
  • Train workers in proper operational procedures and functions and explain company policies.

Detailed Work Activities

  • Determine resource needs.
  • Direct material handling or moving activities.
  • Evaluate employee performance.
  • Explain regulations, policies, or procedures.
  • Inspect equipment to ensure proper functioning.
  • Inspect facilities, equipment or supplies to ensure conformance to standards.
  • Inspect facilities.
  • Maintain knowledge of business operations.
  • Maintain professional knowledge or certifications.
  • Order materials, supplies, or equipment.
  • Perform human resources activities.
  • Prepare operational reports or records.
  • Recommend personnel decisions or human resources activities.
  • Resolve customer complaints or problems.
  • Resolve issues affecting transportation operations.
  • Supervise service workers.
  • Support the professional development of others.
  • Train service staff.

Military Crosswalk Titles

  • Air Transportation (Air Force - Enlisted)
  • Air Transportation Apprentice (Air Force - Enlisted)
  • Air Transportation Craftsman (Air Force - Enlisted)
  • Air Transportation Helper (Air Force - Enlisted)
  • Air Transportation Journeyman (Air Force - Enlisted)
  • Air Transportation Manager (Air Force - Enlisted)
  • Air Transportation Superintendent (Air Force - Enlisted)
  • Aviation Boatswain's Mate, Aircraft Handling (Navy - Enlisted)
  • Cannon Crewmember (Army - Enlisted)
  • Cavalry Scout (Army - Enlisted)
  • Combat Engineer (Army - Enlisted)
  • Combat Medic Specialist (Army - Enlisted)
  • Flight Attendant (Air Force - Enlisted)
  • Flight Attendant (Space Force - Enlisted)
  • Flight Attendant Apprentice (Air Force - Enlisted)
  • Flight Attendant Apprentice, C-20/C-37 (Air Force - Enlisted)
  • Flight Attendant Apprentice, C-32/C-40 (Air Force - Enlisted)
  • Flight Attendant Apprentice, E-4 (Air Force - Enlisted)
  • Flight Attendant Craftsman (Air Force - Enlisted)
  • Flight Attendant Craftsman, C-20/C-37 (Air Force - Enlisted)
  • Flight Attendant Craftsman, C-32/C-40 (Air Force - Enlisted)
  • Flight Attendant Craftsman, E-4 (Air Force - Enlisted)
  • Flight Attendant Helper (Air Force - Enlisted)
  • Flight Attendant Journeyman (Air Force - Enlisted)
  • Flight Attendant Journeyman, C-20/C-37 (Air Force - Enlisted)
  • Flight Attendant Journeyman, C-32/C-40 (Air Force - Enlisted)
  • Flight Attendant Journeyman, E-4 (Air Force - Enlisted)
  • Flight Attendant Manager (Air Force - Enlisted)
  • Flight Attendant Manager (Space Force - Enlisted)
  • Flight Attendant Superintendent (Air Force - Enlisted)
  • Flight Attendant Superintendent (Space Force - Enlisted)
  • Horizontal Construction Engineer (Army - Enlisted)
  • Indirect Fire Infantryman (Army - Enlisted)
  • Infantryman (Army - Enlisted)
  • Intelligence Analyst (Army - Enlisted)
  • Logistics Specialist (Navy - Enlisted)
  • Military Police (Army - Enlisted)
  • Motor Transport Operator (Army - Enlisted)
  • Motor Vehicle Operator (Marine Corps - Enlisted)
  • Traffic Management Operations (Air Force - Enlisted)
  • Traffic Management Operations Apprentice (Air Force - Enlisted)
  • Traffic Management Operations Craftsman (Air Force - Enlisted)
  • Traffic Management Operations Helper (Air Force - Enlisted)
  • Traffic Management Operations Journeyman (Air Force - Enlisted)
  • Traffic Management Operations Manager (Air Force - Enlisted)
  • Traffic Management Operations Superintendent (Air Force - Enlisted)
  • Transportation Management Coordinator (Army - Enlisted)
  • Unit Supply Specialist (Army - Enlisted)
  • Wheeled Vehicle Mechanic (Army - Enlisted)

Apprenticeship Crosswalk Titles

No information available.

DOT Crosswalk Titles

  • Baggage Porter, Head
  • Bell Captain
  • Boatswain
  • Caddie Supervisor
  • Checkroom Chief
  • Compressor-Station Engineer, Chief
  • Conductor, Yard
  • Crane-Crew Supervisor
  • Dispatcher, Bus and Trolley
  • Dispatcher, Concrete Products
  • Distribution Supervisor
  • Driver Supervisor
  • Elevator Starter
  • Garbage-Collection Supervisor
  • Gas-Pumping-Station Supervisor
  • Gauger, Chief
  • Guide, Chief Airport
  • Header
  • Inspector
  • Load-Out Supervisor
  • Loading-Rack Supervisor
  • Manager, Distribution Warehouse
  • Manager, Storage Garage
  • Material-Crew Supervisor
  • Material-Handling Supervisor
  • Road Supervisor
  • Road Supervisor of Engines
  • Sanitary-Landfill Supervisor
  • Snow-Removing Supervisor
  • Station Engineer, Chief
  • Steward/Stewardess, Chief, Passenger Ship
  • Steward/Stewardess, Second
  • Steward/Stewardess, Third
  • Superintendent, Service
  • Superintendent, Stevedoring
  • Supervisor, Airplane-Flight Attendant
  • Supervisor, Cab
  • Supervisor, Cellars
  • Supervisor, Dock
  • Supervisor, Ferry Terminal
  • Supervisor, Field Pipelines
  • Supervisor, Grading
  • Supervisor, Housecleaner
  • Supervisor, Parking Lot
  • Supervisor, Pumping
  • Supervisor, Reactor Fueling
  • Supervisor, Rides
  • Supervisor, Route Sales-Delivery Drivers
  • Surface Supervisor
  • Track Supervisor
  • Truck Supervisor
  • Usher, Head
  • Warehouse Traffic Supervisor
  • Well Puller, Head
  • Yard Manager
  • Yard Supervisor
  • Yard Supervisor, Building Materials or Lumber