Counter Attendants, Cafeteria, Food Concession, and Coffee Shop - 35-3022.00

O*NET-SOC Description

Serve food to diners at counter or from a steam table.

DOT Titles Included in this O*NET-SOC Code

  • Canteen Operator
  • Counter Attendant, Cafeteria
  • Counter Attendant, Lunchroom or Coffee Shop
  • Fountain Server
  • Waiter/Waitress, Take Out

Sample of Occupations in this SOC Family

Related Occupations

Tasks

  • Add relishes and garnishes to food orders, according to instructions.
  • Arrange reservations for patrons of dining establishments.
  • Balance receipts and payments in cash registers.
  • Brew coffee and tea, and fill containers with requested beverages.
  • Carve meat.
  • Deliver orders to kitchens, and pick up and serve food when it is ready.
  • Order items needed to replenish supplies.
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Prepare food such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
  • Replenish foods at serving stations.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses.
  • Set up dining areas for meals and clear them following meals.
  • Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
  • Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.

Detailed Work Activities

  • balance cash register
  • calculate monetary exchange
  • carve meat or bone fish or fowl
  • clean rooms or work areas
  • collect payment
  • mix drinks or flavors for mixed drinks
  • notify kitchen personnel of food orders, shortages, or special orders
  • obtain information from individuals
  • order or purchase supplies, materials, or equipment
  • prepare appetizers, salads, or cold dishes
  • prepare beverages
  • prepare bill or check in restaurant or related food establishment
  • provide customer service
  • replenish supplies of food, tableware or linen
  • schedule restaurant reservations
  • serve food or beverages
  • set or clear tables in dining areas
  • understand government health, hotel or food service regulations
  • use cash registers
  • use knowledge of food handling rules
  • use oral or written communication techniques
  • wash dishes, glassware, or related utensils