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Funeral Home Managers - 11-9171.00

O*NET-SOC Description

Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

Sample of Reported Job Titles

  • Arranging Funeral Director
  • Funeral Home Location Manager
  • Funeral Home Manager
  • Funeral Service Manager
  • Mortuary Operations Manager
  • Prearranged Funerals Sales Manager

SOC Occupation Groups

11-0000 Management Occupations
11-9000 Other Management Occupations
11-9170 Personal Service Managers
11-9171.00 Funeral Home Managers

Related Occupations

Tasks

  • Attend or make presentations at community events to promote funeral home services or build community relationships.
  • Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
  • Conduct market research and analyze industry trends.
  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
  • Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
  • Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
  • Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
  • Explain goals, policies, or procedures to staff members.
  • Identify skill development needs for funeral home staff.
  • Interview and hire new employees.
  • Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
  • Negotiate contracts for prearranged funeral services.
  • Offer counsel and comfort to families and friends of the deceased.
  • Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
  • Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
  • Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
  • Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
  • Schedule funerals, burials, or cremations.
  • Schedule work hours for funeral home or contract employees.
  • Sell funeral services, products, or merchandise to clients.
  • Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
  • Set prices or credit terms for funeral products or services.

Detailed Work Activities

  • Advise customers on technical or procedural issues.
  • Analyze data to inform operational decisions or activities.
  • Analyze financial records to improve efficiency.
  • Analyze market research data.
  • Communicate organizational policies and procedures.
  • Determine pricing or monetary policies.
  • Develop marketing plans or strategies.
  • Develop operating strategies, plans, or procedures.
  • Develop organizational goals or objectives.
  • Direct facility maintenance or repair activities.
  • Establish interpersonal business relationships to facilitate work activities.
  • Hire personnel.
  • Implement organizational process or policy changes.
  • Interview employees, customers, or others to collect information.
  • Maintain operational records.
  • Monitor organizational compliance with regulations.
  • Monitor performance of organizational members or partners.
  • Negotiate sales or lease agreements for products or services.
  • Prepare reports related to compliance matters.
  • Prepare staff schedules or work assignments.
  • Promote products, services, or programs.
  • Resolve customer complaints or problems.
  • Schedule activities or facility use.
  • Supervise employees.

Military Crosswalk Titles

  • Aerospace Medical Service (Air Force - Enlisted)
  • Aerospace Medical Service Apprentice (Air Force - Enlisted)
  • Aerospace Medical Service Apprentice, Allergy/Immunization Technician (Air Force - Enlisted)
  • Aerospace Medical Service Apprentice, Flight and Operational Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Apprentice, Independent Duty Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Apprentice, Neurodiagnostic Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Craftsman (Air Force - Enlisted)
  • Aerospace Medical Service Craftsman, Allergy/Immunization Technician (Air Force - Enlisted)
  • Aerospace Medical Service Craftsman, Flight and Operational Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Craftsman, Independent Duty Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Craftsman, Neurodiagnostic Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Helper (Air Force - Enlisted)
  • Aerospace Medical Service Helper, Allergy/Immunization Technician (Air Force - Enlisted)
  • Aerospace Medical Service Helper, Flight and Operational Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Helper, Independent Duty Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Helper, Neurodiagnostic Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Journeyman (Air Force - Enlisted)
  • Aerospace Medical Service Journeyman, Allergy/Immunization Technician (Air Force - Enlisted)
  • Aerospace Medical Service Journeyman, Flight and Operational Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Journeyman, Independent Duty Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Journeyman, Neurodiagnostic Medical Technician (Air Force - Enlisted)
  • Aerospace Medical Service Superintendent (Air Force - Enlisted)
  • Ceremonial Specialist (Navy - Enlisted)
  • Health Services Management (Air Force - Enlisted)
  • Health Services Management Apprentice (Air Force - Enlisted)
  • Health Services Management Craftsman (Air Force - Enlisted)
  • Health Services Management Craftsman, Health Information Technology (Air Force - Enlisted)
  • Health Services Management Helper (Air Force - Enlisted)
  • Health Services Management Journeyman (Air Force - Enlisted)
  • Health Services Management Journeyman, Health Information Technology (Air Force - Enlisted)
  • Health Services Management Superintendent (Air Force - Enlisted)
  • Hospital Corpsman (Navy - Enlisted)
  • Mortician (Navy - Enlisted)
  • Mortuary Affairs Specialist (Army - Enlisted)
  • Personnel Retrieval and Processing Officer (Marine Corps - Commissioned Officer only)
  • Personnel Retrieval and Processing Specialist (Marine Corps - Enlisted)
  • Personnel Retrieval and Processing Technician (Marine Corps - Enlisted)
  • Services (Air Force - Enlisted)
  • Services Apprentice (Air Force - Enlisted)
  • Services Craftsman (Air Force - Enlisted)
  • Services Helper (Air Force - Enlisted)
  • Services Journeyman (Air Force - Enlisted)
  • Services Manager (Air Force - Enlisted)
  • Services Superintendent (Air Force - Enlisted)

Apprenticeship Crosswalk Titles

  • DIRECTOR, FUNERAL

DOT Crosswalk Titles

No information available.